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LifeConnect24 is a national telecare provider supporting our customers to maintain their independence by enabling them to stay safe at home and on the go. A personal alarm from LifeConnect24 provides 24-hour support at the press of a button, giving our customers and their families reassurance that help is at hand should they need it.
Reviews 826
Mark
Nov 01,2024Called this company for help with an alarm for my dad and was connected to a very helpful adviser, Carrie, who was able to guide me through the options. It was simple to order the equipment and, despite only ordering at around 4 pm it was delivered early the next day. Set up was relatively simple and everything worked as advertised. There was just one problem. The wrist alarm turned out not to be suitable so I had to ask for a pendant to replace it. Again this came the next day. There was a slight glitch as the instructions they sent for the pendant were for a smoke alarm but I figured it out after a call to customer services. Overall I, and my father are very happy with the services provided.
susan
Nov 01,2024Spoke to Sue at customer services as my Mum had been having a few issues with her fall alarm. Sue was fantastic and very helpful. She explained why we were having problems and had a plan for how to rectify. Sue is a credit to your company.
Jennifer
Nov 01,2024Samuel was very efficient, polite and professional service
Kerrie Boyes
Oct 31,2024Simple sign up process, Jos was so helpful and such a nice cheery happy man, not often you get that kind of customer service anymore!
Sue
Oct 31,2024Many thanks to Myles for answering our questions and helping my Mum to order an alarm. I'm sure it will bring her and the wider family peace of mind. Sue
Big Scotty, Bridgerule
Oct 30,2024Quick and easy to order and set up. The process was simple to follow from ordering to testing it after set up. I now have peace of mind our loved one is not alone, even when they are.
Kelly Bowen
Oct 30,2024Excellent service, easy to install and test , everyone at the end of the phone is lovely polite and helpful, gives all the family peace of mind
Elaine Holden
Oct 30,2024I can only reiterate what I stated in previous review. I thought my initial contacts with the company were good and live in hope that should I need assistance in the future, the service will be good too.
Mrs Kathlyn Hooper
Oct 29,2024All the people I spoke to were very helpful and everything sorted in very short time.
JJ
Oct 28,2024I found out about Lifeconnect24 through a Google search and the price was reasonable compared to other Companies offering the same product. Harry was very helpful and was able to answer any questions that I had, the whole ordering process was very simple. The alarm was ordered and a next day delivery was promised. Hopefully the product and Customer Care will be as efficient as Harry!
Denise May
Oct 27,2024Excellent service. I contacted Lifeconnect24 this morning for advice and to answer questions I had. Jos were prompt, pleasant, efficient, patient and easy to talk to. He wasn’t pushy and gave me time to get back to him. He talked through in detail the process and ensured I was happy with my decision. I completed all the forms online, on behalf of my elderly mother and feel confident, so far, that I have made the right choice. The alarm should be arriving tomorrow or Tuesday, good for a Sunday phone call, after clock changes.
Derek Jameson
Oct 25,2024Jos was a great help in finalising my purchase and was very knowledgeable and friendly.
Xanthe
Oct 24,2024Served by Jos, very helpful and polite, new alarm being delivered for my client tomorrow.
Customer
Oct 23,2024What a very professional company. Carry the lady I spoke to was more than helpful and I ended up with the right package for my elderly father. Certainly recommend them.
samantha turner
Oct 23,2024Carrie was extremely helpful over the telephone when helping me choose the right package for my elderly mother
SharonRose
Oct 22,2024Just organised an alarm for my elderly Uncle. Jos who I spoke with was very pleasant and explained all our options so that we could make an informed decision. Alarm & wristband being delivered tomorrow, very happy.
Audrey Lambie
Oct 16,2024The gentleman I spoke to was extremely helpful and exceptionally pleasant. His simple explantation of how the alarm works was very beneficial. I now feel a lot happier knowing that the system will give my mum peace of mind
Keith Roberts
Oct 15,2024Very pleased with explanation by Harry when agreeing the Contract awaiting equipment for testing
Kaz
Oct 15,2024Carrie, who I spoke with, was very helpful & dealt with my order really efficiently, thankyou!
42 Barnard Rd,Bowthorpe Employment Area, NR5 9JB, Norwich, GB
http://lifeconnect24.co.uk
Cheryl Hudson
Nov 02,2024Very polite man I spoke to called jos he was very professional and explained the alarm very well I was very impressed