Joyce was extremely helpful and kind. I never had to rent a storage unit before so I had a lot of questions. Joyce answered all my questions and I never felt hurried, rushed or pressured. I would highly recommend.
Kenia was absolutely wonderful! Great customer service and very friendly. Knowledgeable on everything and helped us tremendously. Highly recommended! Very very pleased, thank you!
Very easy process! Monique was professional and friendly! Very nice facilities.
We had a comfortable and secure feeling while at this location. The staff was vowed helpful when we signed in and also when we signed out. We want to thank them for making us feel welcome. David and Sally
Miss Triniti Neal Was so helpful to me I am 78 year Old Woman SHE was so patient with me I want to thank y'all so much. PHYLLIS COOK 8240 2236.
We really like your service
I was trying to book my storage in California whilst still in Texas. My items were extremely large and I needed additional info about the property. Most storage places simply did not care and would not help. It was an INCREDIBLY stressful time, yet Oscar was simply amazing. He went above and beyond, in a time where most staff will not even do their basic job. Oscar went the extra miles removed my worry, allowing me to focus on my move and enjoy that moment in my life. Upon arrival more then 1 month later, Oscar and Debbie were both just as great in person as on the phone. At this location you get "Personal treatment" if you need it, The location is safe and neat and clean, the access is easy, especially if you have large things, the hours are great and the staff make you feel welcome. I am etternally grateful for the experience they have given me.
Excellent service. Very accommodating and knowledgeable. Was in and out with a new storage stall in 10 minutes.
Jessica is a blast!! She was knowledgeable, friendly and a great conversation. She made getting my storage unit as easy as pie. :) You did a great thing hiring her as your manager
Lisa was so helpful with showing us around the Storage site. Very knowledgeable in every aspect of her position. Answered all our questions & was very polite & courteous. Highly recommend to anyone looking for a new Storage Center in our area. Thanks Alex & Joanne
They were very nice and helpful
Working with LifeStorage to decide what size unit we needed was great. The staff are well informed and very familiar with their facility.
Just used life storage this week and Bart and crew was awesome. Place is clean, professional, and they act like your friend not a salesman.
We left our Ford 250 truck for a couple of days before someone broke in to the storage facility and stole our cadillac converter. I would recommend that nobody store at this facility.
Natalia was exceptional. She took the time needed to see the unit we are renting. Natalia also was really clear explaining the paperwork needing review so we understood all elements of the customer contract We felt she was so good that she is over qualified for the job. Roger
Needed a unit quickly for storage. Fast friendly service between phones and on location and got me what I needed in minutes. Thanks a bunch
I was very impressed with the professionalism and kindness of Milann. She answered all my questions and concerns and helped me chose what was best for my needs. She took plenty of time to explain all the options available. Life Storage is lucky to have such a great employee! She was so personable and my rental was completed such efficiency!
on-site employee Wendy offered exceptional support and knowledge
Lee is amazingly helpful and made the whole process so easy. One less thing to worry about during the move!
Tammy Millington
Apr 15,2022Thanks for making moving easier! Great help at the Rockwall location.