Low Cost Plumbing Supplies

Hosted by David Simmons

4.5 (903 Reviews)

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Reviews 903

4.5

Out of 5.0

Wendywoo

Jan 06,2023

Prices really competitive and the majority of the order was delivered on time and in great condition by a really helpful delivery guy. However, the flipper panel for the shower is still outstanding. Online ordering allowed us to select the item and pay for it. It was only afterwards we were advised it’s delivery was delayed - that was at the beginning of November and we are still waiting! In my opinion if you don’t have stock then customers shouldn’t be able to pick and pay for the item. It wouldn’t be so bad if they kept us informed but we have to keep chasing to find out when it will arrive. Hate leaving such negative feedback but maybe the company will amend their operations so it helps improve someone else’s experience.

MR S EVANS

Dec 27,2022

The product I needed at the best price I could find, staff I dealt with where helpful, product arrived quickly, it is now fitted and working well thanks for your assistance.

Justine Lewis

Dec 23,2022

Excellent customer service

EdS

Dec 04,2022

Competitive prices, and excellent aftersales care. Resolved an issue with the order quickly and was really helpful.

Ryan Hosking

Nov 23,2022

What a nightmare. First time i ordered some Selkirk flue pipe & fittings. Have had 2/3rds of the order delivered & the other 1/3 is no where to be seen. Have been given dates for delivery & then nothing turns up. Then we get nothing back from customer services on any update. Utterly ridiculous company. Will not be using again ! Ryan SOS Heating Ltd

Paul Germaney

Nov 14,2022

Absolutely brilliant customer service. Ordered a couple of radiators, that didn't include brackets, according to the instructions these were not included. Called customer services and were sent FOC and here next day.

Alison Moss

Nov 12,2022

Very poor after sales service. Boiler leaking since fitting, took 10 days for replacement boiler to be sent out. Then did not turn up on date stated, turned up 24 hrs later

Dave

Nov 10,2022

Good product, quick delivery, good communication. Recommend

Martin Nickson

Nov 08,2022

Sent the wrong size item. Then insisted on me sending them photos of the item in order to prove it was not the size ordered. No flexibility about timings for them to collect the item sent in error.

Geoffrey Barrington

Nov 03,2022

Initially I was sent the wrong product. The process of rectifying this was difficult but, when I eventually contacted the right person, the issue was quickly resolved.

Mark Porton

Oct 30,2022

Excellent service and good value for money

PETER

Oct 27,2022

Item damaged on arrival. Next delivery delayed. We had to cancel because we had tradesmen waiting to work!

Alan

Oct 19,2022

Great service as always and good pricing. Product is good quality and all as described and arrived next day.

john t

Oct 19,2022

after waiting for delivery(11 days) I got in touch to be told there was a problem with the supplier. I asked why they had not informed me and they said they were not aware at the time. I then told them to cancel the order and return my money. 10 minutes later they sent an email to say it would be delivered tomorrow. I phoned again and told them to cancel and return my money

Sarah

Oct 13,2022

Excellent customer service & very quick delivery

Paul Garner

Oct 05,2022

Fits trunking I already had,perfect.

William Morris Addict

Sep 30,2022

Corner Bathroom Cabinet supplied. Their Customer Assistance was second to none.

janice clackett

Sep 13,2022

I had to return a purchase due to it being unsuitable The returns process and communication was excellent and I was refunded promptly

MARK T

Aug 24,2022

My experience purchasing from Low Cost Plumbing was very positive, ordered online, delivery was arranged, and arrived on time, products exactly as advertised, very competitively priced, communication was excellent too.