M247

4.0 (250 Reviews)

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M247 is a global technology partner specialising in the delivery of cloud, unified communications and connectivity solutions.

Through smarter cloud technology, faster connectivity, and stronger infrastructure we bring together service innovation and robust technology partnerships.

We believe in transforming businesses through intelligent and tailored technological solutions.

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M247: Your technology partner for growth

Reviews 250

4.0

Out of 5.0

Kirsty Taylor

Jul 03,2024

Damien n Ryan came to install our internet Great lads all went smooth Very pleasant and friendly No issues

Consumer

Jun 27,2024

Kurt was very helpful with my issue and got it working for me. Thanks

Necker

Jun 26,2024

Shuku provided excellent technical support, demonstrating both deep knowledge and patience. He explained complex solutions clearly and followed up diligently to ensure everything worked perfectly. Highly recommend his services for anyone needing expert help!

Noel C

Jun 26,2024

Very helpful, went beyond normal. Patient

Colin Dillon

Jun 25,2024

Support rep Frank was helpful & resolved our issue quickly. He also followed up later on to check that everything was working as it should.

Craig Howard

Jun 25,2024

Seamless transition from Gamma to M247. We weren't happy with our original ISP as we were paying a fortune for a service that went down far too often and the customer service was awful. M247 have been nothing short of brilliant in terms of customer service right from the initial sales call through to deployment of services. We now have a much more robust system in place with adequate failover and access to a team who are efficient, responsive and knowledgeable. Thanks

Dominic

Jun 25,2024

Damian & Curtis (engineers) today completed a switch over from our radio line to fibre (including a failover). Brilliant service from both, explained everything and ensured the transition was smooth without any issues. Luc (engineer) has been brilliant throughout the process providing care and assistance along the way. Thanks Guys!

Stephanie Rowe

Jun 07,2024

Curtis and Damien went above and beyond to make sure our internet was connected as we were under strict time pressure to get it running. Great service! Thanks

Jay Wickens

Jun 06,2024

Lee Austin from the NOC team was extremely helpful and committed to getting our issue resolved. Lee's responses were quick and informative!

Ryan

Jun 03,2024

Seemless switch from BT to M247. Craig and David have been very attentative throughout and very responsive.

James Gann

May 24,2024

Damian did a great job. Arrived on time and was very efficient. Thank you

Lesley James

May 24,2024

Excellent service from start to finish , we was updated on all progress and problem resolved in few hours,

Adam Jerreat

May 16,2024

M247 have been a delight from dealing with Helena over the phone to the installation guys Curtis, Damian and Jordan. They always are happy to give an extra hand and are very professional could not recommend them enough!

Keith Beckett

May 15,2024

Damian was well informed about the case he was working on and got the job done without me needing to explain everything again. He was very efficient and resolved the issue promptly.

Stuart

May 13,2024

Ho-Yin assisted me with a router installation for a new circuit at one of our customer's sites. We ran into some perculiar issues but with Ho-Yin's support, we were able to resolve it quite quickly and our customer was happy with the new circuit (and no disruption).

karl jeffery

May 10,2024

Very good, nice job

David Adams

May 09,2024

Ola provided a professional support experience, which is be expected. But he then went on to provide an EXTRAORDINARY SERVICE, allow me to explain. Usually, support professionals in any industry will first seek to identify culpability ... is this our problem to solve? Ola quickly determined that this was an internal problem i.e. NOT M247's problem to solve AND HIS NEXT QUESTION WAS, "So, it's internal, have you tried x, y, z" And he wouldn't let go, he wouldn't leg go until he had a happy customer. The empathy, care for the customer's perspective, the constant communication, the monitoring post resolution, all this is going above and beyond expectations. This is what OUTSTANDING CUSTOMER SUPPORT LOOKS LIKE. His approach should be used as a blueprint for others within M247. Well done, Ola!