Always received courtesy when ordering, E-mail and product is send in a timely manner. Would like to see you match other bullion prices on germania bars, Hero bullion is 3 dollar less, but I have continue buying from Monument Metals. Looking forward to continuing our business relationship. Thanks
MM does it again…! Competitive pricing throughout, great product variety, excellent customer care and service. All items, and following procedures described, all on point. I would highly recommend to anyone, looking for quality products, to consider MM as a “go-to” source. More than satisfied. Thank you MM…!
I was looking for further exposure to silver and had reviewed several online services and found that Monument Metals provided the coins that I wanted at better prices and easier order execution than other providers.
great customer service, very helpful and polite. I have always had a good experience with Monument Metals...
From time of purchase to delivery takes too long. I paid by ACH, took a few days. By the time you confirm the order, process and package it seems to take forever. To date I still haven't received my order. Would be awesome if this process could be streamlined much like Amazon and/ or Ebay. As a customer I want my product now...not 2-3 weeks later. But I do like your spot prices...best spot price I've seen!
Easy website and competitive prices
Great prices, fast shipping, and good quality products.
Delivered as promised!.. also, very competitive prices on both gold and silver!
I’m very impressed by the low premiums on bullion. I’ve made a few more purchases from MM since my last review. I must say that I was a little disappointed with a couple of silver purchases. First I ordered a 10oz RCM bar. It had scratches from being stored with other bars apparently. I initially thought that the scratches was on the plastic but wasn’t. Second time I purchased a couple of Maples and they had fingerprints all over them when I unboxed them. It was so noticeable that you immediately noticed it through the flips. If this were junk silver I could dig it but that’s not cool. I like doing business with MM but I feel like they should do better when it comes to storage and handling of metals before shipping. I’ve purchased gold as well from them and it’s always in pristine condition. But with all that said, they still have some of the best prices hands down.
Top notch service! Excellent secure packaging! Have received ever order I have placed! Ordered over twenty times last year! They know what they are doing! Will continue to spend my hard earned fiat currency with Monument :)
Fast shipping and excellent product! Love Monument Metals! Won't buy anywhere else!
I put my order in on Feb 24th! I never got a confirmation email that the order was taken. The money was taken out of my checking account a few days ago and my order has yet to even go into "awaiting shipping" status. I am not sure how long its to process an order. I am planning on buying $20,000 worth of gold right away, but I will probably use a different vendor because this is taking too long.
I always like the various deals and wide product selection, both in silver and in gold.
Everything was great . Packaging, customer service, and great prices.
Takes too long for order to be shipped.
Easy to order on line and on the phone. Agent is always nice and helpful
Great prices fast friendly service. Products delivered as promised. My favorite online metal place.
Glad I found these guys they have the best prices I've found Bar none pun intended. Ontime ,professional ,quality! Thanks Monument Metals!?
The customer service and the products received are accurate in detail
Susan Covel
Mar 05,2023My 1st order and as I’m new to all this I hope I will be buying ALOT more thank you very much