Every step of the way, Oliver's was there. Responsive and helpful. We live in Toronto and like to travel in Europe. This is our second trip engaging with Oliver and I have no qualms about using them again. Top notch all round.
The communication is fabulous. Worked with Danielle Alfelor and she was always timely and prompt and complete with her responses. Have always had great trips with Oliver's- and their villas are always first rate and beautiful!
Super efficient, thank you
My goodness, fantastic help and support from Aythami. After I booked a villa in Corsica I was diagnosed with prostate cancer and then experienced a detached retina. The combination made travel very difficult but Aythami organised with the villa owner for the holiday to be deferred for 12 months at no extra cost. Excellent support and service. Thankyou.
Efficient, helpful and friendly service
This is my first time using Oliver's and will absolutely not be my last. I loved the "hold" feature so I could reserve my villa for a few days while mulling over any last-minute details. Customer service was fantastic-- Adelaide, you were extremely professional, knowledgeable, and responsive. Exceptional phone demeanor. The concierge service is also such an underrated feature included with your booking. Use it! I can't wait to go enjoy my trip.
Had great support from the team during the booking process. Quickly responded to my queries. The villa was excellent and all the details provided were accurate.
This is the first time I have dealt with Oliver’s Travels. I have been helped enormously by Aythami from the start. He has been very proactive at finding out information requested and been very prompt at getting back to me. Very professional service. Would definitely recommend for arranging a holiday. Thanks
Oliver’s team is a highly recommended travel office and we have great coopers with all of them Need to mention Jo Estella Constance Diana And all of the great people that we work together Thank you all
Very efficient and helpful
My first time booking with Oliver’s travels and I’m completely satisfied with the experience and the quality of their service. Congrats Chiara and all team for an amazing support on my holiday booking.
What a fantastic place for a weekend. A high quality residence with stunning views, and a great location.
Service far beyond what I expected. Very helpful indeed and always in touch with the key details.
The farmhouse was spacious and accommodated our party of 9 perfectly. There is only 1 twin room and the rest are doubles but that was fine. Lovely wood burner and plenty of logs. Kitchen fully equipped and there was actually salt, pepper, oil, herbs etc in the cupboard. The nicest thing of all was the complimentary hamper that welcomed us on our arrival containing fruits, butter, bread, cheeses and more plus 2 bottles of very nice Claret! Cristiaana was on hand whenever we needed her and replied instantly to texts and phone calls. Not that we had any problems to bother her with. This was our second trip to the property and much looking forward to a third!
Great service from the Property manager, location great. The bedroom on the first floor has it's own furnished private terrace where you can enjoy the amazing views of the City and the River Tajo.
Had few questions going back and forth with Aythami from customer service. All my answers were handled fast, correctly and to my complete satisfaction. 5 stars are deserved when service meets and exceeds expectations!
Polite helpful advice on booking and using our credits available from Nicola. Excellent communication.
A very efficient and personable service provided by Aythami
Anne Jaques was superb. Very helpful through the entire process booking our skiing holiday
Mrs Gibbons
Mar 16,2024Fabulous experience from making booking enquiry through to fantastic stay & follow up after we returned home.