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Onecom is one of the UK’s leaders in unified communications, specialising in business solutions which bring mobile and fixed line voice and data services together with super-fast broadband as a single, tailored, integrated package.
Onecom was formed in 2013 with a vision to provide innovative bespoke services backed by excellence in customer service.
The company’s track record in customer engagement, staff development and excellence in product range and knowledge is behind its rapid growth, which sees Onecom serving thousands of UK businesses from its headquarters in Hampshire and regional offices in Shoeburyness, Cardiff, Southampton, Leeds, Telford, Brighton and Belfast.
Reviews 729
James Lawrence
Aug 19,2024Really helpful, and sorted the issue out straight away 👌
catryna reid
Aug 17,2024I have been sold a contract that was supposed to be £15 per month, first bill £52.35 cannot get anyone to answer my calls and Vodafone will not have nowt to do with it. ABSOLUTE SCAMMERS AVOID AT ALL COSTS! Update, finally got to talk to onecom and surprise surprise they deny completely misleading me (lying) so now I will contact Cisas Very upset I could be conned like this!
Scott
Aug 17,2024Just had another very positive support experience, with Lucie quickly and efficiently resolving our reported issue as she has often done in the past. I highly recommend Onecom and their support desk.
Harry Taylor
Aug 16,2024Continue to bill us after we emailed well in advance to cancel the contract. Poor account management really and they try to bill after the services had been ported to a new provider and tried to make it our fault? I'm sorry but if our account was managed right it wouldnt have come to this.. only intrested when we are spending. Please feel free to reach out on 07415 102304 to talk about this.
Charles Gutteridge
Aug 16,2024Jordan was polite and helpful.
Beverley Johnstone
Aug 16,2024A great service, Gave practical and helpful advice leaving me with a contract that I am very happy with. Also saved me money each month. Thank you Ty
PETER GERMAIN
Aug 15,2024Far too slow to respond. Ask a question then reply and another 5 minutes before another question
Sue Haynes
Aug 14,2024Very fast response and very helpfull.
bernard Ghasi
Aug 14,2024these have no morals, do not use this company, search for onecom scam group on facebook and you will understand
Tom Nowacki
Aug 14,2024All question answered.
Justin Woods
Aug 14,2024Teigan was very helpful and professional. She made my experience with onecom very pleasant. Wish more people was as helpful as she was.
paul kelsall
Aug 14,2024Needed to know if we could use our roaming package on our holiday to Cyprus. Phone answered in 6 rings. Extremely nice lady gave us the info we needed and a bit more. Fantastic service as always. Thank you
John W
Aug 14,2024It was a pleasure to speak with Ola this morning and she was able to resolve my issue about using my mobile phone abroad. Thanks
Mr K, Salisbury
Aug 14,2024I had a query about international roaming, and Katy checked the details in my contract and made sure I would be covered. She also gave me a top tip about extra charges if onboard a boat and using maritime mobile networks. Excellent support. Thanks again.
Jim Legg
Aug 13,2024Was very polite and very helpful
DAVID PAYNE
Aug 13,2024Very polite, friendly. Found the information very quickly.
tracey
Aug 13,2024Very poor service, being charged more than I should each month, no-one will speak to me regarding it, they avoid you at all costs. Its all mis-sold contracts that I am now contacting CISAS, they try to tell me I have a business phone, I dont, they say I have 2 numbers, I dont. what an awful awful company.
Gina Mead
Aug 12,2024Knowledgeable lady very helpful
Jim
Aug 12,2024Alice in customer service is super helpful. She always sorts any queries promptly in a friendly but professional way. 5*s
Marie
Aug 19,2024A pleasure to speak to Lauren Calm, friendly, helpful & efficient.