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Reviews 276
Hayley Costa
Jan 31,2024I had a red carpet event and decided to hire a few items (as I wanted to have back up options.) Lottie could not have been more helpful and was an absolute pleasure to deal with. The outfits arrived in plenty of time and were absolutely stunning and very high quality. I felt incredible in the jumpsuit I wore and had so many compliments. I’m gutted to send the garments back but will definitely be using Only Once Dress Hire again - they really are a fabulous company and I could not recommend them more xx
Coral Woodhouse
Jan 09,2024Arrived just on time ! Perfect condition ! Really helpful customer service, will be using this website again ! Very impressed
Katya Hughes
Jan 08,2024Dress arrived in good time, well packaged and ready to wear, returning was extremely easy also
Amber Reynolds
Jan 03,2024Thank you so much only once dress hire! I rented the nadine merabi jumpsuit, I ordered it really last minute and it arrived the next day! Super service, will definitely rent from them again! Thanks again
Georgia Bowers
Jan 02,2024Absolutely fantastic idea and service!!! Thrilled to bits with my experience and find from start to finish. Makes soo much sense to hire! Especially when it’s a statement piece you won’t wear more than once!!! Thanks so much
Becky Hardiman
Dec 31,2023Fantastic service, quick postage, beautiful item, and pre paid bag for easy return!
deborah anderson
Dec 20,2023I was 100% happy with my dress it was stunning and in perfect condition I felt a million dollars and so happy I had come across Only Once Dress Hire, the service was brilliant and I will most definitely use again I would recommend to everyone to use.
Theresa
Dec 18,2023Dresses never arrived... :( had to go find and buy a dress last minute before the event which was really stressful and pricey. Royal mail subsequently lost the entire package. Not entirely Only Once's fault, but am quite disappointed as I had a good experience previously.
Sarah
Dec 06,2023I have used only once dress hire twice within the space of a month! The pieces are amazing! A lovely personal touch comes in the form of a hand written letter, from the lovely owner Lottie. I cannot wait to use there services again!
Mia Elliott
Nov 18,2023Such a great company and so many gorgeous outfits to choose from, I will be hiring outfits from here again. My outfit arrived in good time and was very easy to return with a prepaid label. Thanks Lottie and team ❤️
Rhianon
Nov 18,2023Dress arrived on time in excellent condition. Looked beautiful
Rebecca
Nov 14,2023This is the second time I’ve used Only Once Dress Hire and it was another fabulous experience. The dress came in good time, beautifully wrapped with a gorgeous handwritten note from Lottie, and it completely stole the show on the night. Felt such a treat to be able to wear such a stunning dress to an event in such an affordable manner. Thanks Lottie xx
Katie
Nov 09,2023Absolutely loved using only once. The dress was stunning and Lottie was so helpful! A perfect website to use if you are looking for something special at a decent cost. Thank you !
Natasha Hollis
Nov 07,2023After being let down twice by the biggest dress rental brand, I discovered Once Only Dress Hire and I cannot recommend them more. Lottie was super helpful when I explained the issues I had faced with the other company. She discussed sizing with me and was more than accomadating to my requests. The dress I rented was in perfect condition and came on time. I highly recommend hiring from Lottie, she is professional and provides a 5 star service!
Jade
Nov 04,2023So understanding and accomodating!! Beautifully packaged items and just love this concept, thank you for everything. Jade x
Sophie
Oct 24,2023First time using this website, originally ordered the wrong size and Lottie was more than happy to help me sort very last minute. Absolutely loved my dress, arrived on time, perfect quality. Couldn’t fault a thing. Will absolutely be using again! X
Charlotte Reynolds
Oct 22,2023I had a few changes to my order and Lottie was more than accommodating. The whole process is extremely seamless and easy. My piece arrived early, giving me plenty of time to try on and plan my accessories. I felt like a million dollars wearing my outfit and got so many compliments. What a great way to wear something special that I otherwise would not be able to afford buying full price!
vicky redhead
Oct 19,2023I have never hired a dress before and to be honest was a little uncomfortable about the process (scared of hidden costs, the item not being of high standard, not fitting etc)! But wow was I wrong!! Probably the best service I have received in a very long time!! From my initial enquiry to sending the dress back the whole process was faultless and the team couldn’t have been more helpful. 5 star service from beginning to end. The dress I received unfortunately was too big but within 48 hours I had received a replacement which fit like it had been made to measure! Honestly can not recommend only once dress hire enough and will most certainly be using them again for future events!!!
Chantelle Lewis
Oct 12,2023I would without a doubt recommend only once dress hire. I received my rented dress a day earlier than expected and the whole process is so so easy! I never tend to wear a dress more than once so I love the sustainable idea! Lottie communicated with me throughout the whole process thank you! I will definitely be renting again for all my special occasions 🫶🏼
Tolarola Lee
Feb 04,2024I would just like to say thank you so much for my beautiful jumpsuit and the outstanding customer service. I will definitely be using this service again and again. Genius idea and I’ve spread the word to all my friends xx Kind regards Sianmarie x