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Reviews 276
REBECCA
Sep 21,2022The best service ever. Lottie is just amazing and comes above and beyond. Dresses are absolutely beautiful and amazing quality.
Joanne
Sep 10,2022The dress was amazing, I had compliments all night and made me feel really special. Great service even around the postal strike from Lottie! Would 100% recommend and use again xx
Julia S
Sep 09,2022great professional company, I will use them again
Isabel
Sep 09,2022I was so pleased with my dress hire! It was beautiful and in great condition. Lottie was very quick to respond and gave great advice on sizing. The personal touch of a hand written note was so lovely. She ensured the dress arrived on time despite there being Royal Mail strikes. I would 100% recommend and will be hiring again!
Jessica Oliver
Sep 09,2022Very happy with my dress hire! Very quick postage came way before my event and very easy free returns. Great communication and lovely dress in great condition, thank you!
Jones
Sep 08,2022Twice now I’ve used this service for a special occasion and can not fault them. Dresses arrived on time in perfect condition with prepaid envelope to return. Excited to choose another dress for my work conference next month. Such a great idea.
Charlotte
Sep 08,2022Lottie has been a customer experience star! From the personalised message, sending the dress a couple of days early to stop anxiety levels and confirmation that's she's received the dress and is back in safe hands! I will be doing this again for the next wedding it was perfect !!
Jessica
Sep 06,2022The dress I rented from Only once was amazing, had so many compliments and the service I received was faultless. Dress arrived in plenty of time, returns process was incredibly easy. Loved it! Thank you x
Becca Corlett
Sep 03,2022I recently hired a dress from Only Once Dress Hire for my friend's wedding after seeing someone I follow on Instagram wearing one of their dresses. I went for the Meshki pink dress and would highly recommend as it was vibrant, classy and was cutout at the back. The best thing about hiring though was the personal service that Lottie provided, she was so attentive, warm and gave the best customer service! Thank you so much Lottie, I'll definitely be back! :)
Jaiden
Sep 02,2022Lovely customer service and very quick response when emailed about delivery. Dress came immaculate and can’t wait to wear it.
Ellie Wainwright
Sep 02,2022Brilliant service! Quick delivery and the dress was absolutely perfect, I felt amazing in it, and I couldn’t have afforded to buy the dress from the original retailer, so this was the perfect option! The return was super easy too, I’m definitely planning to rent again with only once dress hire!
LOUISA FINCH
Aug 31,2022Fantastic experience! X
customer
Aug 30,2022An absolutely dream experience. Will 100% be hiring from here again. Lottie was so lovely and helpful with every step and the dresses are gorgeous to hire as well. 100% recommended
tatendaM1
Aug 25,2022Great experience , pretty straight forward i would use them again
Cheyne Gray
Aug 24,2022Recently rented the blue daisy nadine merabi dress for a wedding, arrived on time and in immaculate condition. So easy to return with the pre labelled return bag. Would definitely use only once dress hire again.
Jess
Aug 18,2022Had a perfect experience with OODH. Lottie sent me a hand written note with the dress which I thought was lovely and the dress arrived on time and in perfect condition. I absolutely loved the Rat & Boa dress I borrowed - I took it on my honeymoon and felt amazing. Lottie also sent me a preaddressed and paid for return bag (biodegradable) which made returning the dress easy. She then sent me a text to say it had been received - another personal touch and gave me confidence in renting from her. Would 100% recommend!
Fionnuala
Aug 16,2022Brilliant dresses and arrived exactly on time. Really easy to post back.
GGFAlS
Aug 11,2022Rented the Rat &Boa Santiago dress, it arrived early and in perfect condition and returning was really easy! Would highly recommend, great communication too 🙂.
Natalie H
Aug 10,2022I purchased the Sookie Mini Dress from Only Once Dress Hire's ex-hire outlet and it's absolutely beautiful! Perfect condition, fantastic quality and speedy delivery. Thank you!
Georgia Statham
Sep 22,2022Hired a dress for my friend's wedding! Lottie was lovely and was happy to answer any queries I had. The dress came in great condition and loved how you could order a backup option for a fraction of the price. Would definitely recommend only once dress hire.