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Reviews 276
Maya Pillay
Aug 03,2022Fantastic from start to end. Lottie was so helpful in answering questions and getting the dress to me super fast for a French wedding. The hire was well priced and id certainly recommend!
Daisy
Aug 03,2022Great service. Items arrived on time and in perfect condition. I had taken the items away for a holiday and got delayed on the way home therefore couldn’t post the items back on time but Lottie was very understanding, friendly and helpful. Will definitely use her again! X
Shannon Doherty
Aug 01,2022Brilliant. The dress I had ordered had some defects; they contacted me about this, added something else in just in case it wasn’t suitable. Dress was still brilliant with the alterations made and a great service. Thank you Lottie will be using again x
Stacey Nimmo
Jul 27,2022Very quick service. Great returns labels attached. Dress was perfect fit but felt was slightly washed out in colour with some threading but on a whole would definitely use again. Thank you
Angela
Jul 23,2022First time using this company & wow. I will definitely be using again. Outfit was like I had just bought it, even sent bag with postage on it to send back. Would recommend to many people.
JESS
Jul 22,2022I highly recommend Only Once Dress Hire! The dress I rented fit perfectly and the service was incredible. I was texted by Lottie when the dress was shipped and she let me know that because there were a tiny imperfection they included a complimentary back up dress! which I thought was a lovely touch. I couldn’t see any imperfections by the way. The return was also super easy as they included a pre-paid bag to return the dresses in! Really happy with the dress as well, I felt really confident in it all day! Will definitely be returning for my next big event ❤️
Imogen
Jul 19,2022Amazing experience from start to finish. Quick responses via email reassuring me when to expect my delivery, great condition of the dresses and so many compliments on them! Will be using again! Thanks!
Paris Wade
Jul 19,2022Lottie was professional from the start even when the original dress didn’t fit she got the next size sent to me before my date to wear it. Very cost efficient for expensive and classy fashion! I would highly recommend this service it was five star from start to finish!💕
Kirthika Mohanathass
Jul 18,2022I had been looking for this particular dress everywhere but knew it wouldn’t come in time for my event. So happy to come across only once where delivery was perfect. So many compliments on this dress that looked brand new ! Definitely will be hiring from here again. Thanks Lottie for this amazing service xx
Racheal Ofori
Jul 16,2022Arrived on time! Was absolutely beautiful. I highly recommend.
Becky
Jul 16,2022Great quality dress and really fast delivery - i hired for 8 days before my friends wedding so i had time to check it fits (and buy another if not) and it arrived way before my hire start date which meant i had plenty of time to decide and i loved it. Great quality - looked brand new on arrival!Thank you so much i will definitely do this again!!
E Hyland
Jul 14,2022Really good service and fabulous dress!
Rebecca Howells
Jul 14,2022I had been searching for a particular dress for ages and finally found it available to hire on Only Once Dress Hire. I hired it for my friends wedding in Italy and had so many compliments!! The dress was even more beautiful than I imagined. The whole process was so easy and I will 100% be coming back for more 😍 thanks Lottie.
Hayley Kinnaird
Jul 13,2022Amazing! Parcel arrived early and the communication was great. Would order again. Thank you xx
Natalie McCue
Jul 11,2022This is my second time using “only once dress hire” & it has been seamless. It’s easier than shopping on the high street , Lottie always communicates regarding delivery and answers any questions regarding sizes etc so quickly. Great company & I will keep using and recommending 🤍✨
Amy
Jul 05,2022Excellent service
Jennie Lockwood
Jul 05,2022Brilliant service - I cannot believe I have only just discovered only once dress hire! Lots of choice, dress arrived (like brand new!) with a simple pre paid bag to post back. Will absolutely be using again for any future events!
Nigel Mackay
Jul 05,2022Absolutely first class - we did see a mobile number, left a message with a couple of questions - they called back pretty promptly, answered the questions. They do seem to be really trying to look after customers. Got notifications that the order was dispatched the same day and got here in two days. Beautiful dress, too. Thanks!
MF
Jul 05,2022Great customer service! It could be useful to add within the package what date the dress needs to be sent back but other than that great!
Anastasia Uney
Aug 08,2022Really quick delivery. Gorgeous dress. Easy to return