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Reviews 276
Ruth
Mar 20,2022Beautiful dress, amazing service. Sent out quick quick to respond to any questions. Dress was clean and looked brand new x
Bella
Mar 15,2022Very easy service to use! Dress was in great condition and came early to ensure that I had it for my event. Would definitely recommend
Lucy
Mar 11,2022The customer service was absolutely amazing, the dress came so quickly and Lottie was so helpful! The process was so easy and I cannot recommend hiring a dress from here enough! I received so many compliments on the lovely dress and will definitely be hiring an outfit from you again, thank you!
Courtney Nation
Mar 08,2022I ordered a navy dress for an event and I could not fault the experience. Really fast delivery & loved the handwritten note from Lottie in the packaging! Would definitely order again from the company.
Chloe
Mar 07,2022The dress that I hired was perfect! Especially for my birthday celebration. It was packaged lovely too. Definitely recommend to anyone!
Hannah
Mar 02,2022Lottie was so helpful when it came to me finding my perfect engagement dress! I was worried the one I ordered was too big so she sent a smaller sizer out just in time! It arrived with another bag inside with pre paid stamps on. The process was so simple for returning! I got so many compliments on the dress that night. I got a lovely free gift also. I will definitely be ordering more and planning my outfits with this company for up coming events! Its such a great way to help the economy and get to look stunning at the same time!
siobhan prior
Feb 28,2022Cannot fault this fantastic service, Lottie was prompt with any questions I had about the specific outfit and was keen to help whenever possible Thank you again, will definitely be returning to hire some more fab outfits
Mary Kearney
Feb 12,2022Love love love!! This was my second time using Only Once and I love it more each time. The dresses are so unique and SUCH great quality - I got so many compliments when wearing! Royal Mail caused some delays but that was completely out of their control. Thanks to Lottie for staying in contact to update me when my item had been shipped. Will definitely be coming back! Can’t wait for the next event so I can order again ❤️
Janice Arabaca
Feb 10,2022The dress is more beautiful in person. Love love love.
Leanne Morris
Feb 02,2022The most AMAZING AMAZING company!!! Super friendly and SO helpful. The most exquisite dresses/outfits and beautifully packaged! I will be a client for LIFE. Thank you so so much Lottie and the team ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Emmy Hayward
Jan 24,2022Lottie went above and beyond to ensure I had my dress for graduation! Can’t thank her enough and the dress was beautiful… can’t wait for my next event so I can rent another dress !
Sophie Brooks
Jan 21,2022I've used the shop twice now, once in September for my best friends wedding and more recently for a birthday night out. The service has been incredible both times and Lottie is very friendly and happy to help with any queries. The second time we had slight delays due to Royal Mail but Lottie was very apologetic and this was of course totally out of her hands but she kept me updated via text. If you get a little antsy like me then definitely order a little earlier than your event (not the day before like me! Doh) The dresses have always been immaculate on arrival and I've always felt amazing in them, this is such a good option if like me you tend to buy dresses, wear them once and they live in your wardrobe for years. Very easy to post back too in the prepaid envelope. Thanks so much Lottie - can't wait to hire again xxx
Georgie Mckechnie
Jan 13,2022Such an amazing experience with only once dress hire! Fast delivery and so accommodating :)
online shopaholic
Jan 11,2022Lottie was genuinely amazing and made my New Years so special! I originally ordered one NM jumpsuit which turned out a bit too small and managed to order another, which Lottie got to me in time for NYE at short notice. Lottie even honoured the 80% refund on the original jumpsuit I had ordered, even though I did not order them both at the same time. Both garments I received were as new condition and clean. I will definitely be using this again and telling all my friends. X
Kathryn Townsend
Jan 10,2022I used Only Once to hire the Lexi dress for a NYE wedding. The dress came in immaculate condition and fitted perfectly. It was great to deal with a company that values personal service and the experience I had with Lottie and the team was impeccable. The whole process was so simple. I would definitely recommend and look forward to my next hire.
Maddie T
Jan 07,2022Amazing customer service can’t fault it! Dress was beautiful and timely and there was great communication throughout. Would 100% recommend and will definitely be using Only Once again and again!
Maisie Allen
Jan 07,2022What an excellent company! Dress was packaged immaculately and arrived so quickly. Thank you so much, I loved it and I will definitely be using once only dressed hire again x
Victoria
Jan 07,2022Absolutely amazing!!! I can’t express how happy I was with my experience of hiring a dress from Only Once. I hired 2 beautiful dresses for New Year’s Eve and I wasn’t disappointed, both came on time and in perfect condition, with a hand written note from Lottie, this made me smile before I had even tried on my choices. I chose the zendaya dress by lexi and all I can say is WOW. The dress was a perfect fit and strangers were approaching me to tell me how beautiful my dress was, it made me feel extremely special. The next day I popped my dress in the pre paid postage bag and sent my dresses back, so quick and easy. I will use Only Once every time I need a show stopping dress and I will recommend to everyone I know. Fantastic service and good value for money for the most incredible dresses. Thank you so much xx
Joanne
Jan 05,2022Excellent service. Very easy to hire and the catsuit was in fabulous condition. The return was also easy as pre paid returns packet was included. Highly recommend x
Imogen Stratford
Apr 05,2022The dress I ordered was in great condition! So comfy and looked like the pictures on the website! Really fast and reliable delivery!! Will defo be renting again!! Thank you xxxx