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Reviews 276
Molly
Aug 09,2021Would defiantly do this again. Was so quick and easy. Dress was amazing. Customer service was good. 100% recommend this.
Amy
Aug 08,2021Such a great idea. The team were great and kept me updated at all times.
Abi
Aug 06,2021Fab service- website was easy to navigate, dress arrived promptly and was perfect for the wedding I wore it to. Thank you :)
Lou
Aug 04,202110/10 customer service and beautiful dress in great condition. Would definitely use this company again- thank you!
Sarah-Jane Maskey
Aug 03,2021Absolutely outstanding customer care. Fabulous service- have recommended to friends and colleagues. Great quality clothing and customer help. So good in fact, I’ve just rented another dress. Fabulous folks!
Charlotte Hill
Jul 25,2021Ordered a rat and boa dress from the girls and it arrived 2 days earlier than expected! Amazing amazing service and will definately be using them again! 🖤🖤
Ella
Jul 19,202110/10 service !! What’s not to love, gorgeous selection of dresses, a fraction of the price when purchasing new, helping out a small business all whilst being more sustainable and preventing fast fashion !! Couldn’t recommend enough, even speedy replies In unsociable hours.
Bonita Bayliss
Jul 15,2021Fabulous service. I initially ordered the same dress in two sizes, but when one became unavailable, I was given the option to choose another dress (and not charged any extra irrespective of the other dress price). So happy with the dress, and the prepaid returns package made sending it back so easy and quick. Highly recommend :))
Customer
Jul 11,2021There was a small issue which was communicated and resolved quickly and easily. The dress was beautiful and in excellent condition. Overall a great experience and I would definitely recommend!
Laur
Jun 28,2021This company is truly so great! speedy and friendly replies throughout, the dresses are all gorgeous and look brand new. Such an economical way of wearing a gorgeous dress without the guilt its going to be worn once and hid in a wardrobe for the rest of its life - have recommended to all my friends and family. Thanks so much again :) xxx
Rachel Scanlan
Jun 02,2021Absolutely loved the Nadine Merabi 'Lola' dress we rented for a wedding this weekend. It came beautifully packaged with a really cute little note and a bag to return with postage paid. I got so many compliments and to be able to wear a £350 dress for £50 that I would probably only wear once anyway just makes complete sense. Will definitely be using again. So glad I've found you guys! Thank you xxx
Dr. Anna Lezala
Jun 01,2021Amazing customer service Prompt responses Dresses arrived on time and in perfect condition Would recommend to anyone
Jayde
Feb 19,2021I can’t recommend this company enough!! The customer service could not have been more helpful. I never rewear statement dresses after I’ve posted them on my instagram and so it makes so much sense to rent a dress rather than pay hundreds of pounds for a few hours!
romy
Oct 31,2020Oncedress give an email address that does not receive emails! This is what I await an answer on: Hello I have just received my jacket (see photo below), and I see from the label that it is a Tesco product from the brand F&F. You charged me $49.99, including postage $58.98. At todays’ conversion rate, you have charged me £38.21 (£45.08 inc postage) for a product that is priced at £28 !!! In other words you have over charged me by at least £10. This is clearly not ethical, and I look forward to receiving a £10 re-imbursement to my Paypal account. Thank you b686129a7f63c6d392b2ad60e61333d3_330x.jpg
Charlotte Burdall
Sep 02,2020Amazing service from Only Once Dress Hire. I hired the dress and the dress was delivered the very next morning in pristine condition and packaged perfectly in a box. I had so many compliments on my dress at the wedding I attended and I felt a million dollars! I can't wait to hire my next outfit!
Charlotte Graham
Aug 13,2021Amazing, fabulous, I will shop again