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Reviews 470
Sherinmerlin
May 08,2022Thanking you for giving us an opportunity to travel again in Oman Airways. I highly appreciate your patience and cooperation.
Suwicha Suttapakti
May 06,2022Thanks Jeffrey for your help. My problem solved.
Miguel Castellano Merino
Apr 25,2022I was about to buy a flight-pass but the payment didn’t go through. Even though I wasn’t able to neither chat nor call them, in the end everything got solved through e-mail.
ExtraHR ExtraHRsolutions
Apr 18,2022i was promptly assisted with my query and the change to my flight pass booking was done very quickly thank you
Lou Qad
Apr 17,2022Over the years I had some ups and downs with the usage of Option town, but over the past few days I have been extremely happy with the online chat Experience. Jeffrey made the experience very pleasant and easy. He went above and beyond to accommodate me and my requirements and ensured i had all options available to me. Prompt, courteous and extremely professional. Well done Jeffrey, you are an asset to the company!
Dennis
Apr 14,2022The chat services of Optiontown is excellent and above my expectation. Thank you to Jeffrey Gibson who assisted me to book my flight. I am working in Africa and internet services are unstable but the services and flight booking with Option is just amazing. Try using Flight Pass and you will get the best price for your ticket. :)
Raad Alnawafleh
Apr 11,2022the best customer support , they understand the problem and they know the solution already , thanks mr. barry for your support
Silvy
Apr 08,2022thank u for helping me out Mr.Jeffrey Gibson
nizar a
Apr 07,2022option town team helped and resolved with proper solution
Ashraf Masa'deh
Apr 05,2022Thank you for the great support. The customer service agent was so helpful and supportive. Five stars for sure!
murali dharan
Apr 04,2022I am incredibly pleased with the quality of customer service provided to me. much appreciated!!
Dawit Toga
Mar 31,2022Although very difficult to call customer service, your email response has improved greatly—less than 24 hrs. I’m also satisfied for the prompt manner in which my new date was changed on my flight pass. Please keep it up. Thanks, Dawit Toga
divyanshu kumar
Mar 31,2022I had an amazing experience with Option Town pass. My flight pass was to be constantly updated from April 2019 onwards as my family was not travelling during Corona times... Finally in June 2022 i shall be using the same pass. Must say, the customer care support is amazing. They are prompt in response and are always there to help out.
JILLO ABARUFA
Mar 24,2022I was served for two days by one Jeffrey Gibson and he managed to handle all my needs from activation of my account to helping me with bookings and payment for my ticket to even following up with my Reservation and issuing me with a ticket. I have been using Flight pass for the last 3 years but this time i was served to full satisfaction and i am grateful to option town and to specifically Gibson.. keep it up Gibson and serve with diligence jillo Abarufa KINSHASA DR- congo
Sitati Andrew
Mar 23,2022I had challenges confirming my flight bookings and I was assisted in a very timely manner. Never had such an experience before. Thank you.
Alexandra Bustalino
Mar 22,2022very helpful, concern solved in 5 minutes with very minimal questions asked. thank you Jeffrey Gibson!
mohammed wahid
Mar 20,2022Very excellent and timely services provided by option town
Bibin Jose
Mar 17,2022Good Response through email and suggesting the way forward.
Shamsudeen TH
Mar 17,2022Option town team is very helpful, cooperative, conscience and responsible. They gave new wings to my broken dreams😍 Thank you team🙏🏻 and expecting the same from you in future tooo
Saravanan Narayanan
May 08,2022Option town supported to me for utilizing 8 flight trips out of 10 trips due to COVID19 pandemic. . I really appreciate their extended support from the option town support team.