Otto Car
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About Otto Car
Otto provides more than a car. We are London’s largest community of PCO drivers.
We have helped more than 20,000 people get on the road and earning since 2015. From renting to owning a PCO car, we're here to help the private hire community.
Reviews 380
Aaron Digital
Aug 07,2024(LD7): Shenaz at Otto Car Rental provided exceptional service, going above and beyond to ensure a smooth and stress-free experience. Her professionalism, attentiveness, and friendly approach I appreciate. Shenaz is truly an asset to the team, and I highly recommend her for top-notch customer service. Shenaz is a true asset to Otto Car Rental, and I can't recommend her highly enough. If you're looking for top-notch customer service, be sure to ask for Shenaz at Otto Car Rental.
Abdinasir Ali
Jul 29,2024I want to thank Otto car for the best service was done by Sam at a2z so professional and nice and helpful we always get help from him many thanks Sam .
Cleveland Briscoe
Jul 25,2024Have worked with Ottocar for over a year now (since April 23). Very professional and have dedicated members of staff such as Ruth from payments who goes above and beyond to assist you in anyway she can and Jahsiah from the sales team. My cousin was why Otto was the first company I rented a car from and the staff are why I have stayed.
MR JIDE
Jul 23,2024Am grateful for the opportunity given to have you guys
Sujithkumar Selvarajah
Jul 23,2024Shehnaz helped me with my claim. I was struggling and stressed with the accident. She dealt with it quickly and patiently. A huge thank you to her and claims dept.
Taimur Ali
Jul 22,2024Thanks to Mr, Show from service department ottocar to book my vehicle’s MOT & arranged PHV appointment in a quick , professional manner, he provide excellent customer services and help me to move on swiftly. Absolutely brilliant
Sumona
Jul 15,2024Kevin is a great person to deal with all enquiries and very supportive. We are very happy to meet him and close the deal. Thanks
Ramesh
Jul 14,2024Very Realiable, Giving Great assistance and boosts confidence among drivers.
Abdul Habib
Jul 13,2024I'm really happy from this company
Mohamed
Jul 12,2024Please keep doing the good service that you give me. Thanks Mohamed Abdi
Muhammad Mohsin sumon
Jul 11,2024Shehnaz at claims team really helped me and the entire claims team were fast and helpful
Dogan
Jul 08,2024Excellent service helpful team
Aden Hussein
Jul 08,2024I am pleased with the services provided Otto cars PCO hire & rent to buy team during my three year journey I have treated with the highest professionalism exists and been straight forward and rapid response to my questions I would like to thank all the staff at Otto cars in all branches specially Akeem at Ealing office who is kind raised the standard for me and many other drivers who come in contact with Akeem thank you Otto thank you Akeem and above all thank you all including Suni motors who help me Mot & service at all times
Yoro Gbeyo
Jul 08,2024The reception was great, all my questions were answered as expected. The reason I’m giving low rating is because I didn’t really like the condition of the vehicle when handed to me. The interior was unclean, bad smell. It was my first time to rent vehicle with Otto Car, and I was disappointed.
Stephane Lafourcade
Jul 02,2024Ottocar Uk Disgust DisgustDisgust my people. I ve gave them the car back in october2023. In February 2024 I received a Pcn, red route contravention offense occurred in Feb 2024 that prove that they gave the car to someone else but they did not update their own data system. Every month since I ve called them to remind them to fix the PCN themselves. Nothing. June 2024. Tfl is now sending me enforcement officers to my house. Ottocar is telling me to wait for them so I can prove them wrong. Your call will be recorded. You guys are not serious at all. but it is not your fault, the company is not even tell me it will pay for the PCN, lovely when u sit behind the desk u robocops ain'tit? People get their dress clean u put the dirt on them. Now I need to declare all that s*it to tfl, credit score and dbs congratulations u just put another dad in the british drama. Well done. U disgusted my all people. So please keep ur favor. Judge me
customer
Jun 29,2024Very helpful staff and good customer service
Yunus Musah
Jun 28,2024On March 2024, my car was hit by someone who fled the scene. I contacted Otto car company and they assured me that they would provide the footage of the incident. However, on the day of my investigation, they informed me that they had forgotten to download the footage. As a result, I had to pay £1000 to repair the small scratch on the car's fender. I will post pictures of the damage for everyone to see. Additionally, today (27/06/24), someone broke into my car and stole the dashcam that was installed by Otto car. When I reported this to Otto, they charged me £300 for the dashcam. This experience has led me to question the usefulness of the insurance provided by Otto. I have decided to return my car to Otto and rent from another company. This has been a disappointing experience, and I feel that the fine print in the contracts is designed to take advantage of hardworking drivers. BEWARE!
Daniel
Jun 27,2024I would like to say a BIG THANK you to MJ, he's been a major help, on 3 occasions, if he says he's going to call you back, he will.. check him out.. Thanks MJ
Jorge Tadeu
Jun 26,2024Dreadful company Feel like dealing with a criminal organization
MR PETER MCMILLAN
Aug 09,2024Quick and fast pickup all good