Otto Car
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About Otto Car
Otto provides more than a car. We are London’s largest community of PCO drivers.
We have helped more than 20,000 people get on the road and earning since 2015. From renting to owning a PCO car, we're here to help the private hire community.
Reviews 380
Ahadur Rahman
Nov 08,2024I would like to give a shout out to Abdul from Shepherds Bush for always taking good care of me. I have been loyal to Ottocar for many years (owned two R2B) and it’s thanks to staff like him.
Gabriel Mirea
Nov 08,2024I dealt with Mark at shepherd's bush and he was extremely helpful and dealt with my problem quickly and effectively. Thanks to everyone at otto shepherd's bush
Yasir
Nov 08,2024Join OTTOCAR family through rent to buy was as easy as drinking water, simple and soft procedures and the sale staffs at Shepherd Bush hub were so helpful, friendly and welcoming and it was happy experience dealing with Mark , Abdul and Kieron in getting into my first step to own MY Nissan Aryia. Being renting from this family for over a year I do strongly recommended to every one wishing to go down the road of Rent To Buy. And my regards to every ONE at the hub
Tabassum Cheema
Nov 06,2024I would like to give my five stars for excellent service and help from Sana very polite and very helpful ready to help in any situation thank you so much for being professional
Alexandru Covasa
Nov 06,2024Working with this company has been amazing and I would like to thank all staff including Nick, Danielle,Sana,Boo and there is too many to mention. Thank you again
Ary bawan
Nov 06,2024What a wonderful experience all round. The PHV renewal with Nick was a pleasure this morning and can I say Sana in the enquiries team is always very helpful.
Mohammad tulba
Nov 05,2024I wish i didnt try this company if you have any accident, not your fault, you still have to pay them fees which I’ve been told when i get the contract I also went to rent to buy they probably give you a car that being involved in Accident before I ask them to change the car for safety reasons they said i still have to pay for cancellation fees They dont realy help all they want is take money from you They dont tell you about it Have this car for 3 months i lost 1600 pounds
Boris
Nov 02,2024Hello everyone, This company should be avoided if you want to have a long career in cabs. I've been a cab driver for 4 months now, I've been driving for 8 years in London, my license is clean, but it's with this company that I've realized that I don't know how to drive, because they've given Personel to incompetent people in India, who call you up in the middle of the night with customers to talk, we're in London, this company where you pay £269 a week but can't pay £10/month AA, if you have a problem, you get a person on the phone who asks you to pay £120 to glue a wheel. We are all foreigners in this country, let's hand over what this country has given us and it's kindness to each other, or you'll see it's trust to the law in this country with your bogus contracts. THANK YOU DENIS FOR DEPOSITING ME SAFELY IN MY HOME GOD BLESS YOU.
wiola p
Nov 01,2024This is the warning for drivers. I received Warrant of Control from Bailiff company for PCN that Otto company haven't informed me at all. I will obviously report them further. Just remember that can happen to you also.
Khalequzzaman
Oct 31,2024Conversation very friendly. Helpfu and great service
David Brooks
Oct 31,2024If I could score 0 stars I would. Utterly incompetent company who will try and squirm out of any claim against them. I will never use them and will continue to let others know of their shambolic set up. If you want any proof call their "helpline" - round in circles for hours listening to badly recorded messages with poor version control and not realising it's still on record, no responsibility or respect for their customers or their wellbeing either. You should be ashamed of yourselves.
Mawutor Gedjah
Oct 30,2024I have never felt welcome like the way I was received by Jaz and Jamal, very professionally attended to me and managed to resolve my problem within 30 minutes. I feel this is the way everyone should be treated and feel welcomed.
Omar mahamud mohamed
Oct 29,2024Very good customer service 👏
Thomas
Oct 29,2024Once I saw the car I wanted I went and sorted it very quickly. Only a small niggle but I felt I could have done with a little more information about things but at the same time I didn’t ask many questions. Overall a good experience
Roxanne Kyei
Oct 28,2024Josiah at the Dulwich branch was sympathetic and helpful. I was able to have my queries dealt with with no fuss. A great asset to the team!!! Thanks for everything, Josiah!
Showkoth Uddin
Oct 27,2024First time I’ve dealt with Otto and it was such an easy and pleasant experience. Abadir was the Otto customer service representative that dealt with my query and he was so helpful and very knowledgeable and made the transaction so easy and simple. Excellent service.
Numan
Oct 25,2024Start to finish processing my rent to buy big up Ilford branch
Andre Georgescu
Oct 21,2024Just great! Knew the answer to all the questions I had. Easy going and open. Highly recommend
Francis Andrew
Oct 21,2024I was greeted with a smile. Jahsiah made me feel very important and relaxed. He wes very helpful and patient. I would recommend him to anyone. He deserves a 5* review.
Mahamud Mahamed
Nov 11,2024This was great experience abadir helped me as English isn’t my native language. He was very kind and thoughtful.