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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service. Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries. We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service. Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service. Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.
Reviews 861
Phượng Minh Lương
Dec 08,2022L'ordine non è andato a buon fine perché non è stato possibile determinare questo indirizzo. Modifica i dettagli dell'ordine e chiedi di farmi restituire l'articolo o chiedi a GLS di contattarmi in modo che possa ritirare il mio articolo. La spedizione verrà poi tenuta nel nostro magazzino in attesa di nuove istruzioni da parte di P2P MAILING LTD Dettagli di spedizione di seguito: M4 624131321 Numero del biglietto di consegna: Z1IR994XV4 Numero di colli: 1 Inserito da: P2P MAILING LTD - FERMO DEPOSITO - RHO Le informazioni sono le seguenti nome destinatario: Pasquale Boiano, didascalia: Servetto L. Sede Legale: Largo Orbassano 66.10129 Torino Non capisco perché nell'ordine le informazioni siano così chiare ma durante la spedizione sia riportato il nome dell'acquirente invece della registrazione del destinatario. ---------- English caption Claim settlement: The consignment shipped by GLS failed because this address could not be determined. Change your order details and request to have the item returned to me or ask GLS to contact me so I can receive my item. "The shipment will then be kept in our warehouse pending new instructions from P2P MAILING LTD Shipping details below: M4 624131321 Delivery ticket number: Z1IR994XV4 Number of packages: 1 Posted by: P2P MAILING LTD - FERMO DEPOSITO - RHO" The information is as follows recipient name: Pasquale Boiano, caption: Servetto L. Legal address: Largo Orbassano 66.10129 Turin I have purchased 2 orders with the same address and I have received 1 order and the 2nd order is unknown to the address???? . I see most of the 1 star reviews are from GLS orders. I think you should choose another shipping company to cooperate with because your efforts are being adversely affected by this company.
Esther
Dec 05,2022Hola ¿Dónde puedo ver dónde está mi envío? Seguimiento de su entrega: ESP7040GB01743512601 Enviado por: P2P(ESP)
Christian
Dec 01,2022Worst delivery service ever. It was shipped from UK in the 22nd. Then stuck in customs in the Netherlands for 5days. Still haven't left the Netherlands day 6.
Trinh
Nov 29,2022The package has not moved for 7days. Last update on 23-Nov still was in UK. Then no further update since then. I have done with the retailer and will discover the truth under your service.
Jessica Arteaga Herrera
Nov 27,2022Compre unos zapatos por Irregular Choice UK el pasado 11 de Noviembre, lo embarcaron el 15 de Noviembre y desde el 16 de Noviembre no muestra ningún movimiento sigue en el centro de distribución FedEx cross border Quisiera saber cuándo lo van a entregar. Sigo sin respuesta de nadie. Ni por correo ni por este medio. No hay cómo contactarlos. FIC Tracking Number: ITD6720GB99988749901 Tracking Number: EH011316142NL
K.H.
Nov 26,2022UPDATE: Rückzahlung des Kaufbetrags über PayPal angefordert und erhalten. Der arme Verkäufer hat zwei Bestellungen versendet, die nie ankommen konnten, weil sie über ein Unternehmen gehen, das sich offensichtlich am Rande der Legalität bewegt. Hier müssen jede Woche hundert Pakete verlorengehen. Wieso wird dieser Laden nicht einfach geschlossen? Wenn es ginge, würde ich null Sterne geben. Das erste Paket aus UK ist verschwunden (Venlo Depart Scan, dann war es weg). Der Händler hat ein Ersatzpaket auf den Weg geschickt, das ebenfalls verschwunden ist (Venlo Depart Scan, gleiches Spiel). Das ist statistisch gesehen dermaßen unwahrscheinlich, dass ich dahinter systematischen Diebstahl vermute (siehe andere Bewertungen). Am liebsten würde ich die Polizei einschalten. Finger weg!!!
Amanda Foster
Nov 24,2022Thank you for your reply which seems to be a generic one. As I have stated I already brought this to the attention of the retailer. Swings and roundabouts as usual HUT1860GB00958581601 Goods in transit since the 7th and have refered back to the company I purchased from and they refer me to P2P. How long can it take to receive a small package? Very disappointed and cannot recommend this service. It is P2P who are responsible for delivery not the retailer so not sure why they keep telling people to refer back to them.
DCW Member
Nov 24,2022On a number of occasions our parcels have been damaged- even though these have been very carefully packed and have fragile notices all over them, this is totally disregarded and a number of bottles of wine have been broken. The person delivering the parcel simply left the parcel which was leaking red wine on the carpet!!
Barbara
Nov 22,2022Indirizzo errato M4623885812 Da p2p mailing ltd non è andata a buon fine per Indirizzo inesistente Lascio i miei dati Valsecchi barbara liguria Genova Cap 16161 Via Teresa durazzo pallavicini 12-5 Provincia di genova Ringraz
Michele Bacci
Nov 22,2022Salve ho acquistato da pro direct il 31/10/22,il pacco doveva arrivare il 10/11 e ad oggi risulta essere dell’arte site scan venlo. Come puó esserci 12 giorni di ritardo??? Numero ordine:78221090
Carmen De Martino
Nov 20,2022Package hasn't moved for 10 days. Last update in VENLO, 5928, NL, then nothing. Terrible. HUT1860GB84191948001
Dylan
Nov 09,2022Package arrived at Basildon processing center on Nov. 2 but hasn’t moved at all since. I emailed to inquire about any updates or reasons and no response. Last time my package was processed at Basildon it never arrived and I’m worried that’s going to be the case again. FCB needs more responsive customer service! Tracking: ASO2500GB12054562101
Carlos Oliveira
Nov 08,2022ESTÁ CANSADO DE PAGAR CARO EM PACOTES DE TV? Porque pagar mais de mil reais em uma Smart TV e ainda ser obrigado a pagar mensalidades para ter acesso a todos os benefícios… Se você pode transformar sua TV comum, essa mesmo que você tem em casa, em uma TV com mais de 3 mil canais liberados, desde esportes, reality shows, filmes, séries e entretenimento para todas as idades, SEM MENSALIDADE e pagando menos que a metade que você teria que pagar em uma smart TV convencional?
Christos Georgiou
Nov 05,2022Parcel has been at venlo for days now. I was supposed to get my parcel yesterday. No updates. Do not use their services. I have paid my hard earned money to get my stuff delivered and I can’t even get updates. (Yea I have contacted the retailer. This is not a retailer issue this is a P2P issue. Please sort it out. You have many bad reviews yet you continue this bad customer service ) Tracking: HUT1030PL68565171101
kunde
Oct 20,2022As with many others my parcel is stuck at Venlo with status “site scan”.. Terrible service, parcel should have been delivered 13th of october (7 days ago), and there are no updates.. customer support just redirects to seller instead of checking their systems. FIC tracking no: PRO1083GB00043623101
Idoia Allende
Oct 19,20224-PayPal decidirá qué es lo que pasa. El paquete lo tenéis vosotros en VENLO, no habéis actualizado más. Así que no sé a quién queréis que contacte si el paquete está en vuestras instalaciones y vosotros o bien lo habéis perdido o bien no estáis haciendo nada con el. Sois unos sinvergüenzas. Todo el rato la misma respuesta. Es una pena que no pueda subir una foto de cómo entró el paquete en vuestras instalaciones el 11 de octubre y ya no se volvió a actualizar. Por lo tanto, si vosotros no lo habéis actualizado, el paquete sigue allí. He tenido que abrir una disputa por PayPal para recobrar mi dinero. Sois lo peor 3-Vuelvo a repetiros que ya he contactado, y el envío está pendiente de depósito. No ha salido de VENLO y está allí desde el 11 de octubre. Lleva 10 días en vuestras instalaciones. Vosotros sabréis qué es lo que habéis hecho con mi envío. He abierto una disputa en PayPal porque no me parece ni medio normal. Si el paquete hubiera salido de vuestras instalaciones, en la actualización aparecería. Correos solo tiene el paquete pre registrado PENDIENTE DE DEPÓSITO por parte de ustedes. Así que dejad de instar a que pregunte a mi “retailer” y buscad el paquete en Venlo que parece el triángulo de las Bermudas porque hay muchísimos comentarios con lo mismo. No sabemos qué pasa en Venlo pero los paquetes os llegan y nunca más se supo. La última actualización pone que entró en Venlo el 11 de octubre y hasta ahí, no he sabido más. 2-En España es CORREOS pero el paquete está preregistrado pendiente de depósito. Vosotros NO les habéis entregado el paquete, así que no hay nada más que preguntar. Por favor, el paquete lleva 10 días en Venlo en vuestras instalaciones sin moverse. 1-Mi paquete de Cult Beauty , HUT1860GB20113545801, que salió el 4 de Octubre, está en Venlo desde el día 11 de Octubre. Ya se declararon aduanas y en Correos me figura que está pendiente de depósito. Lleva 8 días en Venlo sin moverse. Las quejas son recurrentes. No es normal. ¿Podrían chequear qué pasa con el envío HUT1860GB20113545801? Hay montones de mensajes con las mismas quejas.
wesley stil
Oct 17,2022Als je hier besteld krijg je je pakket inderdaad niet. Had ik maar eerder reviews gelezen.
Andrea Spada
Oct 05,2022Pacco non consegnato il 3/10 per indirizzo errato. Nessuna informazione né da Gls né da P2P. Non ho idea di come fare a recuperarlo... spedizione: M4 623333368 Numero DdT: Z1HJIPFQH9 Numero di colli: 1 Peso reale: 0,20 kg Peso volume: ,3 Mittente: P2P EU - FERMO DEPOSITO - RHO Destinatario: Arianna Alberti - Via don Pietro Tedoldi 19 -25086 Rezzato BS Posso essere contattato?
Marieke
Oct 05,2022Package has been stuck at Venlo site scan like many others for a while now. Venlo is pretty close to where I live, delivery to my house from Venlo should not have taken more than 1 day. Super slow service, very poor. Tracking number is IBE1301GB00076740201. Edit 14-oct: Package is now stuck for more than 2 weeks at Venlo. No response here from P2P, no response either to the investigation launched by the retailer. Absolutely appaling service. Would give 0 stars if I could. Edit 17-Oct: Package was returned to sender. No delivery attempts were ever made. No one ever contacted me. Never ever ever ship using this company. Terrible.
P2P, Dunton Distribution Centre, Christy Way, SS15 6TR, Basildon, GB
http://p2pmailing.co.uk
Victoria
Dec 09,2022Hi, My parcel status changed to: RTS CLIENT REQUEST - PARCEL DATA ERROR event code: 186, what does that mean, do I need to do anything ? I never sent any requests... FIC Tracking Number: HUT1860GB71200373701 UPD: Contacted Cult Beauty, they said the parcel is just being returned for unknown to me reason. WHY??????? What was the problem with it? I have also seen a review from another person from Montenegro and her parcel status is the same.....