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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service. Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries. We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service. Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service. Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.
Reviews 861
Aiste Jonaityte
May 26,2022Hi, could you help me and check if there is everthing fine with my parcel from Feelunique? Tracking number FEE5841GB00200046401. Currently it's stuck in Venlo P.S Everything is fine, parcel have arrived very soon
Kimberlay
May 26,2022Personnellement j'aurai aimé savoir, comment faites vous pour être autant négligeant!?? c'est tellement irrespectueux de ne proposer qu'un seule système de livraison qui est en l'occurence le votre sur le site LOOKFANTASTIC et de ne pas prévenir le client que le colis sera envoyer sans aucun suivi!!! j'ai passer commande exactement le 2 mai, nous sommes actuellement le 25 mai et je n'ai toujours rien reçu alors que le délai de livraison indiquer était de 7 jours maximum! c'est un manque de professionnalisme du jamais vu! je veux savoir ou est mon colis, qu'en avez vous fait et je veux être livrer, je ne donne pas mon argent pour que des individus se permettent de se fo*tre de moi ouvertement comme cela, si j'avais pu vous mettre un zéro je l'aurai fait. Mon numéro de colis est : HUT1860GB90078971901 Je veux savoir ou est mon colis, ce n'est pas une demande mais une exigence envers ses clients!!! Cordialement.
Anika Bananika
May 25,2022Hello, On May 18th, I ordered some products off of Feelunique and my package shipped on May 19th and I got the tracking number (FEE5844GB00200181401). Everything went fine till May 24th, when my package arrived to VENLO (site scan) and it’s stuck there since. Before it arrived in Venlo (Nl) it went trough Amsterdam (Nl) on May 23rd and cleared customs without any problems or delays. I know, it’s there just one day but I’m a little worried about my package not arriving. I’ll upgrade to 5 stars as soon as the issue is fixed. Thank you in advance for your help.
Juliana
May 25,2022Hi friends, I got this tracking number EH008612587NL from Lookfantastic.com It shows…RTS - Client request - parcel data error Do you know what that means?. It’s the second time that package has been shipped and it shows the same message. Thanks
Josiana Costales
May 24,2022Hello, Unfortunately I wasn't home when they delivered my package (for 2 times). I was wondering if it's possible to have it sent to a different address. the order number is M4 621733145 Thank you.
Yarik Atanasov
May 23,2022Hola, Me envío HUT2090GB57140007101, en la web pone que han habido 2 intentos de entrega y que han dejado el aviso en el buzón, pero no he encontrado nada... Y no sé cómo contactar con ellos para saber si aún sigue en el almacén... Desde el 4 de mayo
Simone Cavaliere
May 18,2022Il mio pacco è bloccato nella sede GLS di Orbassano (TO) a causa dell'indirizzo errato. Il servizio clienti GLS mi ha detto di contattare voi per sboccare la giacenza per poterlo riconsegnare all'indirizzo corretto o poterlo ritirare personalmente nella sede
Sarah
May 13,2022Flagged issue with P2P re: an order being marked as delivered, when it was most assuredly not delivered to the correct address. Emailed P2P with salient details as per their request. They have yet to acknowledge said email, yet keep "kindly" requesting I send them an email to follow-up. A veritable schrodingers loop of fobbing customers off!
Leo
May 13,2022Il mio pacco è bloccato nella sede GLS di Reggio Calabria a causa dell'indirizzo errato. I dati della spedizione sono: Tracking spedizione: M4 621583077 Numero DdT: Z1ETDTDRUX Numero di colli: 1 Peso reale: 0,60 kg Peso volume: 0,9 Il servizio clienti GLS mi ha detto di contattare voi per sboccare la giacenza per poterlo riconsegnare all'indirizzo corretto o poterlo ritirare personalmente nella sede
Patricia Carrasco
May 12,2022Mi paquete esta en venlo desde hace unos días y nada que avanza. Cuando me va a llegar? Tenia que llegar esta semana. HUT1860GB10180028901, y porque es una queja tan recurrente en vuestro servicio? Que pasa en venlo? No entiendo.
Tita Alvarez
May 11,2022Recebi uma mensagem a dizerem o seguinte: Olá Maria Celeste, A sua encomenda LOOKFANTASTIC com o número 399111034 foi entregue por o condutor da empresa P2P hoje: 09/05/2022. Até agora não recebi nada! FIC Tracking Number: HUT1860GB46045458901 Shippers Ref: 253185567 Tracking Number: DA583158833PT
Rey François
May 11,2022Mon colis est bloqué à Venlo avec le statut site Scan depuis le 7 mai . Merci de m’aider à débloquer la Situation. Apparement problème récurent P2P … Cordialement Réf suivis: VAN6370GB21944623201
Sarah
May 11,2022Received email on Friday to say cult beauty order had been delivered by P2P TrakPak, but it hadn't been delivered to me at all. Currently order is still missing, with no response from P2P. Clearly order was delivered to the wrong address; at no point did P2P contact me to check the address location/identifying features of the house to make sure they were delivering to the correct address. Appalling service that reflects poorly on Cult Beauty. 2pm: The FIC number is HUT1860GB98863777601 Cult Beauty have already been contacted. Can you clarify to which wrong address P2P made the delivery, and whether you have retrieved the delivery from wherever it was left incorrectly? If a delivery driver is unsure where to leave an order, they should always contact the person who placed the order. Why didn't this happen? 15.39: As already stated, this order was not delivered to my address. Also as stated, cult beauty have been informed.Can you clarify to which wrong address P2P made the delivery, and whether you have retrieved the delivery from wherever it was left incorrectly? If a delivery driver is unsure where to leave an order, they should always contact the person who placed the order. Why didn't this happen? 12/5/22 10.58 response: P2P, as previously advised, I have already contacted cult beauty, see above.This issue was raised on 7/5/22, I.e. 48hours have already elapsed. I emailed you yesterday on the email address you requested, but unfortunately this email has yet to be acknowledged. To reiterate my unanswered queries above: Can you clarify to which wrong address P2P made the delivery, and whether you have retrieved the delivery from wherever it was left incorrectly? Clarification greatly appreciated. 17.38 response to P2P: You are the delivery company, and are surely the ones conducting the investigation. As such, can you clarify to which wrong address this delivery was made, and whether you have retrieved it? To again reiterate as per my message above, an email was sent to you yesterday as per your request, but you have thus far failed to acknowledge said email. Why is this?
Macarena Orviz
May 11,2022Buenas tardes , llevo esperando un pedido HUT1860GB24000899401 desde el dia 26 de abril y el estado no cambia SITE SCAN VENLO, podeis explicarme que esta pasando? cuando lo voy a recibir y porque no cambia el estado ?? Gracias
Lima
May 10,2022Boa tarde, Recebi uma mensagem da Lookfantastic a informar que a minha encomenda tinha sido entregue, porém não recebi nada na morada indicada na encomenda. Agradeço que validem onde está a minha encomenda com o nº 400959292. Entretanto já contactei também a Lookfantastic através do centro de ajuda. Obrigada. SL
Boni Pivac
May 06,2022Shipment delivery delayed without an explanation Dear I should already have receive my shipment CHI6110GB14189868501 5th of May, but it is in Venlo since the 29th of April. Please, let me know when the shipment will depart from Venlo and when I will receive it. I need an urgent explanation. Thank in advance.
esther
May 05,2022El paquete está detenido en Venlo desde 30 de Abril nº HUT1860GB40846274501
Pedro D. López
May 05,2022Dear Sirs, I should already have receive my shipment FLE5120GB84636385701 the 4th of may, but it is in Venlo since the 29th of April. Please, let me know ASAP when the shipment will depart from Venlo and when I will receive it. I need an urgent explanation. Thank in advance.
J.UK
May 04,2022Seller said item was shipped on 12 April and there has been no update on the tracking information since then. Please can you tell me where my package is?? Tracking Number GER6960GB08044132401
P2P, Dunton Distribution Centre, Christy Way, SS15 6TR, Basildon, GB
http://p2pmailing.co.uk
Kev
May 26,2022My package has been in Venlo since 17th of May. Tracking number: HUT2090GB26975101201