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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service. Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries. We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service. Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service. Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.
Reviews 861
Mike
Jul 17,2022Ordered from Look Fantastic on July 7th, was picked up by P2P and and "delivered" to my address on July 9th after 1 failed attemp on the same day. I was cleaning my car in my driveway when I got a notification that my item was delivered, it certainly wasn't. Contacted Look Fantastic who agreed to followup with P2P and a week after there's still no response. P2P did not deliver my item and were not even in the vicinity when they claimed there was a failed attempt at delivery.
Cristina
Jul 14,2022Il mio pacco è fermo a Gls Bari per mancata consegna del pacco, mi hanno detto di contattare il venditore iniziale per procedere con la riconsegna ma non ho avuto più notizie. dettagli della spedizione: M4 221680752 Numero DdT: Z1FY62V5PA Numero di colli: 1 Peso reale: 1,00 kg Peso volume: 0
Joao Lopes
Jul 13,2022I ordered a shirt from the Derby County website to Italy, and it has been 9 days since it arrived in Italy. However, the package hasn't been delivered to be as I am told that the information for delivery that I put is incomplete/incorrect, which it isn't, and I was told to contact the sender to fix my issue. Order number: KIT5805GB00101952001
Yasmin Barreto Klepstad
Jul 12,2022I ordered from AllBeauty and sadly they ship with P2P TrakPak. My order is supposed to go to Spain; but has spent now 5 full days in Venlo. #: IBE1303GB00074715501 I’ve never experienced such slow service with any other carrier, it’s incredible that even AliExpress can ship faster to Europe from China than P2P TrakPak can do from the UK to Spain. Doesn’t even look like they update site scans, as mine has been stuck. No updates whatsoever. Honestly don’t even think that it will arrive by Friday - I’ll update my review if it does, but I’m generally really disappointed with P2P TrakPak. There are so many other better companies that ship faster, I wish we could choose the company ourselves as customers (like with some other shops). Also, I see the replies P2P TrakPak gives out here are generic and not helpful at all. No proper customer service. UPDATE: Correos received my order on the 13. and it was delivered the 14. They kept up the time limit and I feel lucky this worked out, based on previous experiences. I had no luck emailing them though, no response.
Alessia
Jul 08,2022Buongiorno, Ho un pacco fermo della sede di GLS per indirizzo non corretto. Avete scritto Via Vittoria Veneto 15 BRESSO, pecca che il comune corretto sia CORMANO. Il numero di spedire è il seguente: M4622241897. Riscrivo l’indirizzo corretto: Via Vittorio Veneto 15 CORMANO.
Pamela Moscardi
Jul 05,2022Não entendo. Já tinha encomendado pela lookfantastic uma vez e correu bem. Mas desta vez recebo um e-mail à meia noite a dizer que a minha encomenda foi entregue pelo condutor da P2P. Ora essa hora nem sabia que faziam entregas e estava a dormir. No site da empresa diz que a encomenda foi entregue e o site da P2P nem existe. Acho isto tudo muito estranho. A previsão de entrega era dia 06/07 e foi entregue dia 04/07 à meia noite... Ainda nem sei a quem... Porque no meu endereço não foi. Uma ou as 2 empresas têm um serviço mau. Ótimas noticias! A sua encomenda LOOKFANTASTIC com o número 412786827 foi entregue por o condutor da empresa P2P hoje: 04/07/2022. Quero meu pedido!!!!
Filippo Carvani
Jul 01,2022Il mio pacco è bloccato nella sede di GLS di Rho perché l’indirizzo di consegna risulta errato… loro mi hanno detto di contattare il mittente, cioè voi, tuttavia è impossibile contattarvi direttamente. Dettagli della spedizione: M4 622243369 Numero DdT: Z1FW5H4ABN Numero di colli: 1 Peso reale: 0,20 kg Peso volume: 0
Chiara Coralli
Jun 29,2022Mancata consegna a causa di indirizzo non individuato. Il mio pacco è fermo al deposito gls di Rho. Vorrei sapere come fare per poterlo ricevere. I dettagli della spedizione: M4 622183811 Numero DdT: Z1FSUKANFV Numero di colli: 1 Peso reale: 0,20 kg Peso volume: ,9
Marko J
Jun 22,2022Meine Bestellung hängt nun seit 30.05.22 in Venlo fest VAN6370GB89630609401
Luciano Pestarino
Jun 20,2022Hi there, my order is stuck at Basildon. What should I do?.#WIL7780GB65276127001. Thanks.
Mattia Oliviero Bianchi
Jun 20,2022Buongiorno ho un pacco bloccato nella sede di Fiano Romano Stato Non in consegna. In attesa di istruzioni dal mittente per eventuale riconsegna Numero di spedizione: M4 622058759 Numero DdT: Z1FM1MVFRV Numero colli: 1 Peso: 0,90 kg Volume: 0 La consegna deve essere fatta in via salaria 251a 00199 roma - Italia In attesa di un vs sollecito riscontro grazie Grazie
Tomas
Jun 10,2022My package has been in Venlo since 2nd Jun. Tracking number: MUR1800GB27780140301
Martynas Dilys
Jun 09,2022Hello, my shipment has stuck in VENLO, 5928, NL since 4th Jun 2022 and it's not moving, till Venlo shipment tracking was updating every day and it was updating. What seems to be the problem now? Please investegate this...
Kapa Lamda
Jun 08,2022Hi. My shipment is stucked at Venlo since 20th of May 2022. The estimated delivery in Greece was between 26th May - 6th June. Tracking number is HUT1860GB94744554201. Anybody can update me?
sylwiagk
Jun 04,2022I bought a book on Amazon from awesome_books_001 on 16th May, should have received it in Ireland on 24th May latest but haven't received any parcel yet even though it was picked up by carrier on 17th May, contacted the seller and they requested me to contact you with this number UK200661225ES
Matteo Bozzi
Jun 03,2022Salve, Oggi mi è arrivata una mail di MANCATA CONSEGNA causa indirizzo errato. Il mio pacco è bloccato nella sede GLS di CREMONA. I dettagli della spedizione: M4 621880894 Numero DdT: Z1FCI1EQY9 Numero di colli: 1 Peso reale: 3,30 kg Peso volume: 2,8 Vi prego di contattarmi per riuscire a risolvere questa situazione.
Chiara Mariella Rizzo
Jun 01,2022Pacco fermo dal 28/05 a VENLO in SITE SCAN. È possibile capire il problema? Consegna prevista in 7/10 gg ( pacco partito al 20/05) ma ad oggi nessun aggiornamento. FIC Tracking Number: LOV7600GB92619426501 Tracking Number: 621851453
Nacho
May 30,2022Pedí una pulsera hace una semana. Y me tendría que haber llegado hace 3 días, tienen puesto un número de atención al cliente que nl existe y un correo electrónico que tampoco. Veo mi seguimiento de envío y desde el día 25 no se actualiza. Poneros en contacto conmigo cuánto antes y aclararme o enviarme de una vez lo que pedí. Si no me devolvéis el dinero y punto. BRA0450NL40810483201
Tyler J
May 28,2022Hello, my package has been in Venlo, 5928 NL since 19th may and I have not received any update on the shipment since. Tracking number SMI1160GB44517482201,
P2P, Dunton Distribution Centre, Christy Way, SS15 6TR, Basildon, GB
http://p2pmailing.co.uk
Laura
Jul 18,2022My mother bought some items on Look Fantastic for delivery to Ireland. The tracking states that the items were delivered. They have not been and have no idea where they are. She has been at home the last few days and nothing has been delivered. I'm also really struggling to find any contact details so I can chase this.