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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service. Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries. We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service. Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service. Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.
Reviews 861
JOUVENOT
May 01,2022Bonjour, Je vous ai récemment contacté par mail concernant l'absence de suivi de mon colis depuis le 8 avril. Depuis ma prise de contact avec vous, au 29 avril j'ai le message suivant "RTS CLIENT REQUEST - PARCEL DATA ERROR". Comment se fait-il que vous avez une erreur de données concernant mon colis ? Est-il perdu ? J'aurai besoin de plus d'informations de votre part. Mon numéro de suivi : HUT1860GB41357411001 Cordialement
Mariana Alberto
Apr 30,2022Lamentável Boa tarde, Venho por este meio reportar que recebi um email em como a minha encomenda (Nº: DA583126314PT ) tinha sido entregue hoje de manhã, mas na realidade não foi entregue nem a mim, nem a ninguém que eu conheça, nem deixaram nenhuma informação na caixa do correio. Gostaria por favor que me indicassem como devo proceder, pois lamentavelmente deve ter sido extraditada. Já contactei tambem a loja (LOOKFANTASTIC) para ver se há alguem me dá alguma informação ou ajuda. Aguardo resposta e muito obrigada
Anísia Mota
Apr 30,2022Não entendo. Já tinha encomendado pela lookfantastic uma vez e correu bem. Mas desta vez recebo um e-mail à meia noite a dizer que a minha encomenda foi entregue pelo condutor da P2P. Ora essa hora nem sabia que faziam entregas e estava a dormir. No site da empresa diz que a encomenda foi entregue e o site da P2P nem existe. Acho isto tudo muito estranho. A previsão de entrega era dia 26/04 e foi entregue dia 29)04 à meia noite... Ainda nem sei a quem... Porque no meu endereço não foi. Uma ou as 2 empresas têm um serviço mau.
Miguel Ángel Iglesias rojas
Apr 28,2022Buenos dias , mi paquete con numero de seguimiento QLS1230NL00000671201 lleva desde el 20 de abril que no avanza ,quisiera saber si hay algún problema en el envío ,y me gustaría saber quien es la empresa que va ha efectuar la entrega y una estimación de la fecha de entrega,muchísimas gracias y espero su respuesta.un cordial saludo.
Patryk Kroczyński
Apr 27,2022Tracking Number: HUT1860GB20989534201 My package has been stuck somewhere in VENLO on the 21st and I havent seen any updates on it yet, is it stuck in transit? Is it stuck in customs? Please inform me on that matter, thanks
Domenico
Apr 27,2022Buongiorno ancora ad oggi non ho ricevuto un pacco con numero spedizione: M4 621295350 Numero DdT: Z1E6622SNI Numero di colli: 1 Peso reale: 0,10 kg . Il pacco si trova alla sede GLS di Cosenza - non consegnato perchè l'indirizzo è sbagliato. Invece l'indirizzo è esatto. La GLS molto scortesemente mi ha detto di contattare il mittente per la riconsegna del pacco. Gentilmente vi invito ha dare alla GLS anche il mio numero che è ........ in modo da essere ricontattato.
Eryk Kądziela
Apr 27,2022My package is stuck somewhere in Venlo for 8 days while the retailer guarantees it should be in my destination in max. 5 days. Could you please verify what's wrong with my order? Tracking number: CLA7970GB01234627101
Rachel
Apr 27,2022order number OHP7790GB18000345601 i have been using the tracking link provided to track my parcel but it has been stucked at “custom cleared” since 13 april with no updates. i also wrote an email to FCB-info@fedex .com but no response. can i get an update. tried contacting retailer but no response.
Sofia Botelho
Apr 27,2022Bom dia, Dia 17/04 fiz uma encomenda no site da LOOKFANTASTIC, a entrega dos produtos que encomendei estava prevista no máximo para o dia 27/04 (hoje). Não existe nenhum update no site da FedEx Cross Border desde o dia 25/04, que está em “Site Scan”. Pelo que me parece a minha encomenda com entrega prevista para 27/04 já devia estar no país de destino, coisa que não posso confirmar pois não tenho tido nenhum update do tracking. Agradecia que me dessem alguma informação de onde possa estar a minha encomenda já que no site da FedEx não existe qualquer update desde a data acima mencionada. Tracking number: HUT1860GB04052549401
Matteo Tavian
Apr 27,2022Buongiorno, Il mio pacco non è stato consegnato per indirizzo errato ma l'indirizzo è corretto. Numero M4621351846 Sono quasi 20 giorni che ho ordinato e per 10€ di spedizione mi aspettavo una consegna più rapida
Izabela Myślicka
Apr 26,2022I bought some clothes from Chi Chi London at 8th April. I don't recive that yet. p2p has got still my package.... I lost 100£, because ocasion which I neded that dress is on next saturday... CHI6110GB12329429201 EE959868612PL
Daniel wolfsgruber
Apr 26,2022hallo, mein paket mit der nummer NET1120GB48412133501 ist nach einem monat immer noch nicht angekommen. mich hat bis jetzt auch noch nimand kontakiert . wo is mein paket
Mr Parkerr
Apr 26,2022I ordered my parcel from myprotein. In the mail they told me that it would come on friday, but it still hasn't come. I contacted myprotein and they told me that the order was custom cleared. Since then I saw that my parcel was site scanned at the other side of the country. Furthermore, they haven't contacted to tell me that parcel would arrive later. I would like to know when I can expect my parcel to arrive?
Beatriz Santos
Apr 25,2022Boa tarde, eu aguardo uma ecomenda da regalrose, mas desde dia 19/04/2022 que esta parada e no site para seguir o track da ecomenda diz " SITE SCAN 217 VENLO, 5928, NL ". O tracking nº é # REG2100GB00769212001. Gostaria que resolvessem o problema mais rápido possível, pois já passou bastante tempo da data de entrega. Obrigada, aguardo resposta
Cristina Fuentesal
Apr 25,2022Lo tenéis desde el día 19/04, ahora me aparece que está en Venlo pero no se mueve de ahí. ¿Se puede saber cuando me lo vais a enviar? Esto es vergonzoso Número de pedido HUT1860GB89218919301. Si pido algo es para que llegue como máximo en su día, que es hoy y aún sigue en vuestro almacenes. ¡Enviadlo ya que lo necesito! Repito, vergonzoso vuestro servicio.... Nuevo día, mismo problema... El paquete sigue en Venlo.... ¿Cuando se supone que os vais a dignar a enviarlo? Esto es una falta de respeto para el cliente... Algunas respuestas después el pedido sigue en el mismo sitio desde hace días... Resolvedlo ya
Inapi
Apr 25,2022Suivi bloqué depuis plus de 10 jours, aucune nouvelle en sachant qu'il agit d'un colis qui m'a coûté très cher. J'ai contacté le service client qui m'a dit qu'ils allaient mener une enquête pour savoir où se trouve mon colis, mais je n'ai toujours aucune nouvelle.
Tshepo Saul Makhoro
Apr 23,2022Your services are bad! On April 1st, 2022, I placed an order on ASOS, and I kept trying to track a parcel on the FedEx website, but the website kept mentioning that it is an untracked shipment, so I went on to investigate and search for it on the P2P website, and they confirmed that it was pre-advised to PostNL on April 5th, 2022. The parcel was delivered on the 6th and was supposed to arrive in my country on the 10th; however, it is now the 22nd and I have yet to receive it. Please let me know where my package is. I need to know if my package is safe. I'm sure you can see why I'm intrigued about the parcel's whereabouts. Please investigate and keep me up-to-date on the status of my order, and respond as soon as possible. Thanks Tracking number: UT138250442NL FIC Tracking number: ASO2500GB42934370501 Shippers Ref: 719173401
Miss Emili
Apr 22,2022Mi dice che l’indirizzo di casa è sbagliato. Invece è giusto! Questo è il numero dell’ordine. M4 621327494 Attendo vostra risposta. Grazie
Pearl Kelly
Apr 22,2022Order tracking HUT1860GB98458983301 I ordered a couple of products from Look Fantastic. I received an email yesterday at 19:31that my order has been delivered. I did not receive any delivery yesterday. I was actually waiting the whole day but nothing came. My address was complete and correct. I have asked my husband and his parents, they did not receive anything or see any delivery van come to the house, and also the neighbours, I’ve checked with them and they did not receive anything. My phone number was on the address, the driver should have called me. I hope this can be solved in a peaceful and swift manner. Thank you!
P2P, Dunton Distribution Centre, Christy Way, SS15 6TR, Basildon, GB
http://p2pmailing.co.uk
Sam Mbokazi
May 04,2022I ordered from Asos on the 2nd of April 2022 and my estimated delivery date was the 28th of April and it is the 4th of May now and I have still not received it. I have received no communication on the order and I do not know where my order is, when it will get to me or aware of any fees that I need to pay. FIC Tracking Number: ASO2500GB35375662301 Shippers Ref: 719492987 Tracking Number: UT138256065NL Destination: South Africa I need an update urgently.