To leave a review you need to be logged in
P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service. Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries. We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service. Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service. Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.
Reviews 861
Enrique Garrán
Sep 26,2022After 3 emails and an order done the 15th of September, I've read this morning that the package is being sent back to them. It's a shame, even I wrote an email saying that some info was needed at the border to continue with the delivery. As it's said in the website the delivery is supposed to take between 3-5 days and bought this as a birthday gift, that I'm sure now is not going to be here on time. I feel really cheated, it's the worst experience buying online but even worst experience the customer experience, not even one email apologizing or saying that there's an error and the package is being back to them. My order is : 5000004947 in Brandfield I really want to know what's happening otherwise, as I said in my last email, I will call my bank, ask for a refund and if it's necessary go to fill a compliant at the police station.
Diego Moura Mota
Sep 24,2022My order arrived today at the supposed "site scan in Venlo", and I have seen a lot of criticism of this service, from people having to wait more than a month to receive their order, I hope the same doesn't happen and they solve the problem quickly. my problem, the order was supposed to arrive today and it didn't even arrive in Portugal, the FIC Tracking Number is: PRO1085GB00042796001, and the tracking number is DA583446565PT.
Inês
Sep 15,2022Boa tarde, Fiz uma encomenda através da F1 Store que foi shipped no dia 5 de Setembro. A previsão de chegada, segundo a plataforma da F1 Store, seria dia 15 de Setembro. Hoje é dia 15 e a minha encomenda está presa em Venlo com a informação de “SITE SCAN”. Quando vou receber a encomenda? Tracking number: Kit5801GB00107026701
Tomás
Aug 31,2022Boa tarde, Fiz uma encomenda através da F1 Store, loja oficial de produtos de Formula 1. A encomenda em questão foi shipped no dia 16 de Agosto. A previsão de chegada, segundo a plataforma da F1 Store, seria dia 25 de Agosto. Contudo, hoje é dia 30 e a minha encomenda está presa em Venlo com a informação de “SITE SCAN”. Gostaria de saber quando vou finalmente receber a minha encomenda. Toda esta espera é inadmissível, para não falar da falta de comunicação da transportadora. Tracking number: Kit5802GB00105797901
Consumer
Aug 30,2022Il mio pacco e’ fermo alla gls di tribiano per indirizzo errato, da allora non ho avuto più notizie. Nessun contatto ne’la Gls ne’ da P2P. Quindi??
Daniela Sequeira
Aug 29,2022Bom Dia. Realizei uma encomenda dia 15 de Agosto, com data prevista de entrega na semana que passou. A minha encomenda encontra-se, desde dia 20 de Agosto (faz hoje 9 dias), em SITE SCAN em Venlo. Entendo que por vezes hajam atrasos. No entanto, não faz sentido tanto tempo de espera. Queria mais informações, por favor. Tal como me sugeriram na resposta a esta opinião (como podem ver abaixo), contactei a empresa vendedora do produto encomendado. A transportadora recebeu o produto, caso contrário não haviam atualizações da transportadora até dia 20. Por isso, se tinham o produto até dia 20 de Agosto, a responsabilidade é da transportadora, porque tem de saber onde está a encomenda e a obrigação de me informar sobre a mesma. Bastante desiludida com toda a situação e com o facto de ninguém, relativo à transportadora, me dar uma explicação. FIC Tracking number: Kit5802GB00105727601 CTT: DA583414580PT
sokratis dafopoulos
Aug 25,2022site scan in venlo. I ordered soccer shoes from England. the estimated delivery would take place on August 15 and since 8 it has been stuck for no reason on venlo. Can you help me? FIC tracking number PRO1085GB00040486101 and the tracking number is 4563539282
Gaspard Watrelot
Aug 17,2022Bonjour, on me signale que ma commande est arrivée en point de retrait mais impossible de retrouver l'adresse de ce dernier. Mon numéro de commande: HUT1860GB28430326401 D'avance merci...
Vincenzo
Aug 13,2022È UNA FOTTUT TRUFFA QST MERD LADRE VE NE DOVETE COMPRARE TUTTE SUPPOSTE DA DENUNCIARE ALLE AUTORITÀ! INDIRIZZI SBAGLIATI MESSI DI PROPOSITO DATE IL RIMBORSO MERD FANNO SKIFO TRUFFATORI DI MERD
Dominika
Aug 12,2022Out of many orders via Hut business pages Iwoot I've ordered many times and i only received one small package while most of bigger ones were mysteriously disappearing and turned directions and returned to sender and whatnot. Insanely poor logistics and waste of money and time and stress.
Angelo
Aug 10,2022Il mio pacco è fermo da gls a Brindisi per mancata consegna(indirizzo errato) da li non ho avuto più notizie per come recuperarlo. Numero DdT: Z1GGWWV1AO Numero di colli: 1 Peso reale: 0,10 kg Peso volume: 0
Arianna
Aug 08,2022il mio pacco spedito (tracking DOL0800US34923839301) il 13 luglio dagli USA è bloccato ad Amsterdam con la dicitura "customs cleared" dal 20 di luglio e siamo all'8 agosto, da allora nessuna novità. Se è stato sdoganato perchè non c'è progresso nella spedizione? Normalmente in una settimana al massimo arriva in Italia, dopo 18 giorni invece non c'è ancora nessun progresso.
Andres Rey
Jul 29,2022He pedido mas de 3 envios de los cuales ni siquiera el primero ha llegado, a pasado mas de 1 mes y el seguimiento nunca se actualiza , el unico estado de seguimiento es FEDEX CROSS BORDER PROCESS CENTRE , y de ahi el envio nunca se mueve, no hay ningun medio de contacto en donde te puedan ayudar, una total basura!! mucho cuidado. PRO1940GB93132040301 PRO1940GB24361170701 PRO1940GB30457656801 PRO1940GB21589881601
Denis Legrand
Jul 29,2022Colis livré dans les temps. Rien à signaler
O.S.
Jul 28,2022"Site scan in Venlo" updates once a week, it's been a month since a package has been traveling to Germany! Where is it?! DOL0800US85558696501 The seller apparently got the taste of this horrible service as their autoreply to me said they're overloaded and a response will take longer.
Davide Capelli
Jul 25,2022Il mio pacco doveva essere spedito in via dell’industria 80 a CASTEL BOLOGNESE, provincia di Ravenna, Cap 48014. Invece è stato mandato in via dell’industria 80 a Bologna, con conseguente mancata consegna e quindi in giacenza senza aver più alcuna notizia. Fermo deposito Rho GLS Bologna. Dettagli della spedizione: M4 622509239 Numero DdT: Z1GAQ410E8 Numero di colli: 1 Peso reale: 0,30 kg Peso volume: 0
Suzanne
Jul 22,2022Hi! im wondering when i can receive my package actually. DOL0800US72175174101 from the track and trace it has been stuck on ''customs cleared (code 433) from the 15th of july till 22th of july. Today finally is says arrived in venlo with ''Site Scan''. how lang still does my package need to get delivered? Ordered at the 4th of july, approx. time of delivery was 12 days.............
Aleksandra
Jul 20,2022Ola. Please help me with my parcel: it's stuck in VENLO, 5928, NL for 10+ working days already (last update on 07/06). CTT has no info on my shipment. Should I expect receiving my order? FIC tracking no is HUT1860GB81902886001. Obrigada.
Never again
Jul 19,2022MER6741GB00033602301 - "ARRIVED IN COUNTRY / NON EU PRESENTED TO CUSTOMS" is all my parcel says after 2 months of waiting. These guys are a joke when it comes to logistics. Dont buy from any company oif you know they use them
P2P, Dunton Distribution Centre, Christy Way, SS15 6TR, Basildon, GB
http://p2pmailing.co.uk
SAENEN Jean
Sep 27,2022Bonjour, Cela devient désespérant et je ne suis pas le seul apparemment!!! J'ai commandé le 12 septembre un album photos pour les 60 ans de mariage de mes parents chez printerpix. Nous sommes le 27 septembre et je ne l'ai toujours pas reçu... J'ai reçu des codes de Printerpix mais qui ne correspondent à rien pour essayer de tracer le suivi chez le transporteur P2P me semble t-il... Les voici : - order number 44011331 - package ID C040E62968 - Track your delivery ESP7040GB69686671001 - Shipped by P2P (ESP) Serait-il ENFIN possible de savoir où se trouve mon colis...???? Merci d'avance pour votre réponse. Jean-Marie SAENEN rue Haute, 28 - 4600 VISE - BELGIUM Tel : 0032495/51 30 53