Excellent customer service Allan and Susan are superb
People who actually know what they are talking about!
Customer care not great
I've been dealing with this company for just short of 20 years and the service is always 100%. Every member of staff is a pleasure to deal with and are always happy to help with any inquiries I have ever had 5star service every time
Excellent really helpful good information couldn’t ask for better Lucy was lady serving
Lots of choice of all different appliances. Laid out really well in the showroom. Nicola offered her help then left us to browse and came back when we had chosen what we wanted No pressure to buy. Reasonably priced as well.
Good service attention to detail.
Bought a teknix 12kg washer 4th December 2024. It's not working as the electric control board is faulty. I use it in my dry cleaners for shirts and light items and I realise that over use etc. in a 'commercial' unit would invalidate any guarantee mechanically but as the machine is light use only I would have expected the electronic control to last longer than 3 months I might have well gone outside and chucked £350.00 in the air, the machine is used about 3 times a week on quick wash for 6 to 12 shirts at a time very very angry and disappointed that Paul Davies has not challenged TEKNIX on dodgy appliances Update: I never discussed the location and I am absolutely aware that the guarantee would not cover it as far as the mechanical side side of things, but as its the electronic control panel which is faulty I did think some help from somewhere might have been appropriate even if it was info on how to acquire a new control panel - the actual machine is perfect - how does this issue negate how poor this part is?????
All good as expected from a respected retailer the product arrived in great shape arrived on the date it was due thank you very much for a great service
great experience, purchased a Siemens microwave, was cheapest on market, great communication and delivered on time as promised Definitely use Paul Davies Again 👍
I was looking for a good quality oven I tried every where in Manchester but could’nt get what I wanted my nephew lives in Bolton suggested I try Paul davies kitchen and appliances in Bolton.i am very pleased I listened to him.we was not dissapointed as they have very large selection.Gemma who served us all was very helpful from high spec to budget ovens we found one of middle range suitable to our budget luckily this was on offer this was delivered to us on time
This company was very efficient and sent my cooker well packed and in a very good time also at a very good price I would definitely buy from this company again.
Great price and delivery arrived when expected
The delivery driver was very helpful but the fact the cooker turned up a day early meant the old cooker was not disconnected and could not be taken away even though we had paid for it
we have been several times to purchase white goods and always a fantastic service been today again with my mother-in-law who has memory issues and unfortunately blocked her card by accident but the staff were so understanding and helpful. Nothing was too much trouble and we would’ve been in and out in five minutes if it wasn’t for the mother-in-law’s card bloking lol because they are that efficient. x
We were kept up to date with delivery times and the product arrived safely and promptly. We could choose a delivery slot to suit us. The website was very clear and easy to find what we wanted. The prices were very competitive. 100% would recommend.
Great sale , very happy and delivery on Saturday which helped Massine the lady rang to arrange it with me
Very friendly team with great product knowledge. No hard sell, great stock in store including the product we wanted there and then.
Fantastic service lovely staff can not do enough for you
Mike
Apr 14,2025Absolutely brilliant. Customer service was on point both with the office and delivery staff. Washing machine works great and the price was brilliant