i ordered an item from the website (ยฃ600 dishwasher) and was written to, to arrange a delivery date. the next email was to state that the item was not in stock and there is no lightly hood it will come back into stock. the payment was made on a debit card and their payment system is pay-pal so there is a possible 14 day delay on the refund. in the meantime i have to borrow on a payday loan to get my kitchen fitted on time. thanks for nothing-i wont be using you again!
Excellent service. Delivered and installed within 24 hours of purchase.
Great customer service. Choosing the delivery date was easy and they delivered on the day and at the time they texted.
Amazing service!
Ordered appliances on Tuesday and requested free delivery for Saturday. Both items arrived intact and on time as planned. Great prices and service. Very happy customer.
Excellent service. Competitive price . Delivery within 2 days. Pleasant helpful delivery team. All round great company to deal with
Very easy to deal with and good communication. Had a manufacturing fault with my appliance but it was dealt with speedily and satisfactory. Would recommend this company.
Very happy with the deal I had with Paul Davies for the Tumble Dryer, and it looks great in my kitchen and works really well. Little disappointed that I didn't qualify for free delivery as nine miles isn't classed as local apparently! Collected instead and staff were very pleasant and helpful.
Very good value warming drawer. While the ยฃ45 delivery charge seems steep, it was delivered to Newcastle upon Tyne by Paule Davies own driver rather than a courier. Even taking in to account that cost the drawer was only 40% of the price a national retailer beginning with C are selling it for ! Total bargain. I was planning ahead for a kitchen project so ordered the item weeks in advance. I tentatively chose the latest available delivery date although I had some reservations about delaying the delivery by some weeks , worried they might outsell my product then not be able to deliver. Should not have worried. It arrived on the day I chose, no bother !
Good price and very good aftersales service. The hob we ordered was damaged in transit, however they immediately arranged a further delivery without any quibbles.
Slick and trustworthy
Great customer service
Looking to purchase a new Gas cooker, I searched the internet intensely and found Paul Davies to be cheaper by far. Further research, going into reviews were positive (ish), so contacted the company on the Monday morning to inquire into such as availability, delivery and more importantly how I would get on should I need to use the warranty. Service was quick, and I spoke to a very friendly sounding lady who put my mind to rest regarding my inquiries ... thank you, to the lady to whom I spoke. Being pleased thus far, I ordered the Beko cooker that I had chosen and was pleasantly surprised as to how easy, straightforward and simple the experience was. That was that. Within no time at all I had an email confirming purchase, followed shortly by another confirming arrangements for delivery and three days later the Cooker was in fact delivered. All as arranged and described - Brilliant. The delivery driver was great, arrived exactly as arranged. My cooker was onto the trolley and in my hallway in no time at all. He helped unwrap the delivery so that I could check it's condition, which needless to say was perfect, care having been taken by the looks of things throughout the whole delivery process. So far, I can only say a big thank you to the Paul Davies team for a seamless purchase and delivery. All I have to do now, is prepare the kitchen and arrange installation. Thank you, regards Bob Dawkins
Excellent service from start to finish, would definitely use again, thank you
I ordered a gas cooker for parents and needed to check a few details, i rang and found the staff to be really helpful. The item was delivered earlier than first stated but had a message to confirm this, so really helpful. The delivery driver was really polite and helpful and my parents wanted this stated in the review. So altogether very happy customers. Thank you Paul Davies kitchens and delivery team. Will be back to shop more later.
Brilliant service, helpful on the phone and the appliance arrived on time. I will definitely use Paul Davies again
This product is so much more than had I hoped for. I have always wanted an American Fridge Freezer, almost all being too wide for the alcove in my kitchen. Being slightly more narrow this ICEKING fits perfectly..and looks fabulous. Very quiet with loads of room inside to reorganise, and itโs on castors which is a real bonus for me. Paul Davis Kitchens provided an excellent service. When I had to re schedule delivery they were very helpful. Delivered safely and right into my kitchen which was wonderful. Would definitely recommend this product and Paul Davis Kitchens๐๐๐๐๐
excellent service delivery guy was very exceptional asset to the firm.
Great & fast service. Very helpful & polite young man that delivered our cooker to us.
Nicola Wallis
Jun 14,2021Easy to order, order delivery updates good