Ok product. Voicemail to text should be a standard features. Have experienced call drops.
Moving to VOIP calling has been great. Wish I would have done it sooner.
Great customer service and portal
I am very satisfied Phone Power service.
Love the service. Phone Power delivered what they said they would. Fairly priced.
It’s the worst experience. I regret that I signed up with the service. They were very nice and the customer service is amazing when you signed up. Then you will experience nightmare. The service completely stopped. I lost my clients during my phone service was dead. No one takes responsibility when you contacted them. Even you canceled the service with them, they will still charge you.
I had an issue with the first home adapter box. However, customer service sent a new one immediately. No issues since then.
Like access to call log
Phone Power was a less expensive option for a home phone than offered by our new satellite Internet provider. We weren't sure how well Phone Power would work over a satellite but has worked flawlessly. And installation was trivial. We are very happy with our selection of Phone Power.
Great for getting your voicemails via email. Areas lacking; The website is slow to respond in logging in, reviewing messages, and any changes clicked on. The messages can not be deleted unless logged in (see above). Other services allow the deletion of messages by clicking a button in the email sent. Please consider these improvements. Thank you
Tell your reps - - We DON'T handle Cell Phones! I had to have you Port my # back. Other than that OK.
I was pleasantly surprised at the excellent quality, service and stability of PhonePower’s signal, service and dependability. I use only my cellphone now, but am inclined to add back the PP landline.
We have been using Phone Power for almost 10 years and have found it completely reliable. We just added a second line mostly for FAX use and it is flawless. We had FIOS which cost a whole lot more for the same service.
I would definitely recommend this service. The company rep who signed me up was very polite, helpful, and patient. When I couldn’t connect to the service technical support stayed on the line until the source of the problem was found. It was very easy to set up the correct time zone and the other functions. Your web site is easy to follow.
we've been using phone power for about a month now, and have had no issues. works perfectly!
Have used them for many years, had a few problems that were addressed exceptionally well and fast too! Oh, FYI I am 80 years old....
Very helpful with set-up, including dealing with Verizon's resistance to porting out my phone number. Also, great customer support to customize management of incoming calls. Works like a charm for a fraction of the cost.
Awesome service. Totally pleased. Love the email reminders with voicemail.
So far it has been good. Shuts down when the internet goes off. Not phone powers fault
Donald
May 07,2019This is my second time using Phone Power. The first time I had no issues, this time I was loosing calls. I called Phone Power who said it was probably my box so within two days I received a new one in the mail. So far no problems. Just as good as my $34/month service I had with my cable company.