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Reviews 766
Jessica Scholl
Feb 19,2017Good phone service, but I keep getting charges after my contract ended.
Alan Barlow
Feb 15,2017Easy to set up. Works very well with useful features.
Jose Pico
Feb 11,2017Calls are different every time. Shortly after we joined quality was good. Then we started to have problems hearing the other party or they hearing us. This is still happening.
Robert Radnich
Feb 09,2017I used PowerPhone years ago and switch to local when I switched Internet provider. I am glad I am back. Can't beat the quality and cost.
JF
Feb 07,2017Excellent call quality and very good support during the initial setup. I had bit of delay transferring my phone number cause by my previous landline supplier (Bell Canada) but Phone Power took care of everything for me. Thank you!
avrohom stern
Feb 06,2017i wonted to chang the caller id and the company dident lat
Stephen Floyd
Feb 05,2017I ordered by phone and everything went fine. The person I talked to was knew her business, was nice, kind, and very professional. However, I have not received the equipment yet as promised, and already I am asked to give a rating. When I receive the equipment and get it activated I probably will change my rating, but I can't give a good rating till that happens.
MOHMMAD
Feb 04,2017This company advertise that unlimited plan is available including international calls. This is not true. There is a cap on minutes for national and international calls. As soon as customer reach to the limit, this company disconnects the international phone service. They mislead customers by saying unlimited plan
Bill C.
Jan 15,2017It is as advertised. Plus great customer service too.
TOM MOORE
Jan 15,2017Having been a customer of at&t for years I was relieved to find phone power! I get the same quality voip phone service, a better dashboard, more features (duplicate second line is awesome), better and quicker customer service who actually speak English and aren't a call center with persons from Bangladesh and price is outstanding. We did the annual pay option and were able to cancel our main line and roll over line with at&t and save over $80 a month!!!! That's almost $1000 a year in savings! I will never go back to at&t. Thanks Phone Power!
Stephen Bridges
Jan 06,2017Extremely extremely poor customer service. I did not have phone service for the first month after receiving the hardware. After speaking with technical support, he determined there was an issue with my account activation - plus he went in remotely into the box they sent me and opened up a port. He then remotely restarted (rebooted) my PhonePower box. He did a good job - he fixed it. He then transferred me to customer service where I asked for a one month credit since it had now been over a month with no service. I had paid for a year. She came back and said they could credit me $5. I told her I was not looking for money - all I wanted was my activation date moved forward one month. She spoke with a supervisor (clearly with zero business sense) that refused to do that. Not only did they not adjust my start date, she then claimed they had sent me two PhonePower boxes by mistake and that I needed to return the extra box. I never received a second box and I 100% know based on what the technical support guy told me - this is why my phone never worked to begin with. They had my account linked to a box I never received. She continued to insinuate that I had the second box and that I needed to return it. I swear it was like the Twilight Zone - this was one of the most stupid customer service experiences I have ever encountered. The way she talked, it sounded like they may eventually try to charge me for the second box I NEVER received. I would have had zero use for a second box if they had actually sent me two??! I made a mistake paying for a full year up front. That is all they will get from me.
Mark W.
Dec 26,2016Unbelievable Quality, Price and Service... My only regret is that I hadn't heard of them sooner!!
RS
Dec 26,2016Excellent service and support
Anonymous
Dec 25,2016The customer service was fantastic. Very responsive and they took care of my previously identical problem with a solution that our former service provider never suggested or even knew about. The actual service itself is like talking on a landline - very clear and no echoes. We only use Phone Power for international calls, so this a major selling point for us. My only problem now is that we continue to experience regular call drops after about 10 or so minutes, necessitating a call back to the receiving party each time.
Chris H.
Dec 25,2016I've had several VoIP providers and Phone Power has been the best hands down! Crystal clear calling and a very reliable network with redundancy I don't recall any issues since I have been a customer.
DenPick
Dec 25,2016Clear connections, indistinguishable from POTS land line in quality using my existing cordless phones and answering machine. Easy setup and as a seldom used line is priced right. Set over a week-end has delays but support was quite responsive. Thanks.
Chris D.
Dec 24,2016For decades I kept a landline with a "legacy" carrier -- who then repackaged the service to VoIP and charged me high rates for VERY poor service. I am thrilled with my new service that not only offers BETTER/MORE features than what I had (I esp. LOVE the feature-rich phone app), I also get 60 minutes of OVERSEAS long distance (to most places I call anyway) INCLUDED in my monthly fee! Woohoo!
sultana hafiza
Dec 20,2016i am a new customer of phone power and so far the service is in excellent form
Clifton Aitken
Dec 19,2016It is vary hard to right a review when i have not had any problems yet.
9221 Corbin Ave, Suite 260, 91324, Northridge,
http://www.phonepower.com
LB
Feb 24,2017I didn't like that they don't send detailed instructions on how to install. The phone quality is okay I'm not 100% sold but for the price I guess it's great.