PLUM GUIDE - Curating the world's best rental homes.
Plum Guide is curating a collection of the world’s most remarkable homes – the top 3% in fact – across 3 different price points.
Our expert-led approach to building our collection means that every single home you’ll find on Plum Guide has gone through a meticulous, multi-stage vetting process to ensure quality our guests can trust.
Plum Guide is not just a booking platform. It's a benchmark for quality. And in the unruly world of vacation rentals, it's the only mark of quality you'll need.
Our in-house MatchMaking experts carefully craft extraordinary stays based on your direct needs to give you a truly unforgettable experience.
Our international team of travel experts are always on hand to assist you with your booking. Get in touch today.
UK: +44 020 4579 9309 USA: +1 347 580 5432 AUS: +61 3 9917 5269 SP: +34 518 89 93 94
For an effortless booking process, book through our website: www.plumguide.com
Our flat was clean and well-located, we enjoyed the high-ceiling of the main room and the privacy afforded by tree-tops. The Plum Guide team we worked with was very responsive and eager to help meet our requests, for things like additional kitchen items and a plumbing repair. It’s a long climb to get to the flat, and the bedrooms are directly under the roof, so we paid extra to have air conditioning units installed, but on the whole, we really enjoyed our long stay and would happily rent the flat again.
We had a wonderful time in London at White Dove. Everything was perfect!
All worked smoothly. Very helpful
I will forever be a Plug Guide user. Their team was extremely helpful and communicative. They went above and beyond. As an international traveler, knowing a home had been vetted prior to our arrival allowed for extra peace of mind. AND, that was all prior to reaching our accommodations. Once we were there, the home far exceeded every expectation we had (location, personality, cleanliness, etc), which pushed our overall trip experience to the next level.
I received excellent service. The rep showed a sincere interest in my search for a large property.
We will never use Plum Guide again! While the website presents good looking rental options and the booking process was simple and smooth, the overall experience was absolutely horrible. Upon arrival in Paris, the apartment host was unresponsive and we had to plead to get the apartment code/keys. When we arrived at the Paris apartment it was filthy and was well below acceptable standards. When we contacted Plum Guide to help us upon they simply told us to deal with the apartment host. Given that the apartment host was not helpful upon our arrival, we had zero confidence in dealing with the host. During our 10 day vacation we spent countless hours communicating either by phone or email with various Plum Guide representatives - none of whom wanted to resolve the issue with a refund. We also had to find alternative accommodations on our own - no help from Plum Guide. We will never ever use or recommend Plum Guide.
Needed help with a date change and had my call answered right away. Spoke with Ashley she was great. Very happy with the customer service
I liked working with an agent to find just the right property for us. Every place was a gem. It was as if it were hand picked for us.
Very bad, listing did not indicate floor location of apartment and when I tried to cancel within less than 24 hours of booking, I was told that my reservation was not refundable. I ended up having to make another booking which had a floor location more to my liking and forfeiting the whole amount on the first booking that I didn’t use. So I ended up paying for 2 bookings and using only one. Just bad bad bad *Plum Guide updated their listing after the fact to cover their omission. Otherwise, there would have been no reason for me to message the property owner to find out the floor location. This is all documented in my Plum Guide account.*
We stayed in a Quality property. Plum guide made the booking experience easy
Always stunning homes and best service ♥️♥️♥️
Excellent service throughout Sent a great download with lots of relevant information and tips on restaurants days out as well as information regarding the property. Website easy to navigate and quality of the properties above average. Will definitely use again.
I am only giving three stars because Plum Guide customer support was very responsive and helpful when we had a nightmare situation with the apartment we booked through Plum Guide. However, I would not book with Plum Guide again because of the experience we had. The listings on Plum Guide are not properly vetted and unfortunately, I would be concerned about trusting the quality in the future based on the experience I had with an apartment I booked for two weeks in Cannes, France. The apartment was managed by a third party and the listing on Plum Guide was very inaccurate compared to the reality of the apartment. Fortunately, Plum Guide was understanding and responsive and provided a 30% refund for the trouble, but it was overall not a good experience.
Everything went to plan. Great holiday
A little bit bumpy at the start of the holiday due to a house that didn't match the description. However, Plum Guide came through and sorted the problem out so we could move to another house.
Worst experience. Our host demanded a 1000eu hold 3 days before we were to arrive .we had written statement saying paid in full. We were on a boat and had no way of complying with this last minute demand. Plum was unresponsive. We were forced to find alternative accommodations last minute in France. Very stressful . And they stole our $500. Never again!!
My first experience with Plum Guide was great, and everything went smoothly. The property was as described and in a fun area. The host was responsive to all my questions. I couldn't find an app for Plum Guide, which would've been helpful. It's possible I missed it, but I checked the app store and didn't see one.
The Plum Guide team was very responsive and helpful. Outstanding! Thank you, Ashlee and Team!
Fake bookings - they advertise propertie that aren't actually available and hand you over to an owner who will still be trying to get a better booking and will cancel yours if he or she gets one - a sheer waste of time that has cost me other bookings - its's a property dating site no more - they don't take a booking they just introduce you to someone who might allow you to stay in their place unless they get a better booking.
Elena Hovey
Jul 22,2024Thrilled with our very special flat in Paris! It was wonderful to be able to open the long antique windows and watch people walking along the Seine - not to mention the view of Notre Dame. The living area is just a charming as the fotos. Everything one could possibly need is provided and contact with the manager was quickly returned. It's our second fabulous experience with Plum Guide.