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PLUM GUIDE - Curating the world's best rental homes.
Plum Guide is curating a collection of the world’s most remarkable homes – the top 3% in fact – across 3 different price points.
Our expert-led approach to building our collection means that every single home you’ll find on Plum Guide has gone through a meticulous, multi-stage vetting process to ensure quality our guests can trust.
Plum Guide is not just a booking platform. It's a benchmark for quality. And in the unruly world of vacation rentals, it's the only mark of quality you'll need.
Our in-house MatchMaking experts carefully craft extraordinary stays based on your direct needs to give you a truly unforgettable experience.
Our international team of travel experts are always on hand to assist you with your booking. Get in touch today.
UK: +44 020 4579 9309 USA: +1 347 580 5432 AUS: +61 3 9917 5269 SP: +34 518 89 93 94
For an effortless booking process, book through our website: www.plumguide.com
Reviews 888
Zouzou
Mar 22,2024The properties weren't available, although they showed availability. One was sold! Plus they only refunded 10% of our deposit. I put in a complaint with our cc. Stay away!!!
Stephen Small
Mar 20,2024Booked an upcoming trip through Plum Guide, and the process of booking is as simple as you would expect. Clear, intuitive UI, excellent filtering options, prices laid out clearly, and a fantastic selection of residences to choose from. An issue, which was not of the making of, or due to Plum Guide arose afterwards, and they could not have been more helpful or pro-active in resolving it for me. Good reviews are great and all that when nothing has gone awry, but it's when something does happen that you see the true mettel of a company, and Plum Guide have certainly not been found wanting. The gentleman who was dealing with my issue, was exactly that: a gentleman. Listened to what the issue I experienced was, set expectations as to what would be involved for Plum Guide to review, and come back to me with a resolution, and then did exactly that, followed up, when he promised. If you're concerned about using Plum Guide over some of the bigger, larger known booking platforms, then hopefully this review will help set your mined at ease. They have been absolutely phenomenal to deal with. Highly recommend them.
Kate Grunwell
Mar 20,2024Fantastic little apartment in the heart of Paris! Absolutely loved it😃
Audur
Mar 19,2024Very good communication and quick response. Everything was just perfect. Thank's
Varina Willse
Mar 18,2024Plum guide found a well-appointed flat in Lisbon for us. It curated our search for us.
Jay Gillilan
Mar 17,2024Everything was easy. From finding the perfect apartment, paying to checking in. Plum Guide is my go to for international travel.
MDR
Mar 17,2024extremely responsive and concise
Susan Carne
Mar 17,2024I have yet to travel but as far as the website is concerned, the properties appear to be very well chosen. However, the first property we booked on Instant Book was cancelled as there was an error and it was apparently not available. The second property took a long time to get back to us but did at least confirm. Will update once the trip is completed.
Erin
Mar 15,2024Wow. This site is incredible. The places are outstanding and awe-inspiring. BUT the hidden gem is being able to access the (free) support of the booking team. You'd be a fool to pass up the excellent (and free) services available via the chat function. If you're lucky enough to get Alexia (she's a real person, not a robot), you're in for a treat. Her ability to find properties that matched our unique needs with kids, our budget and our crazy schedule was something I would expect to pay a top-tier travel agent for. 100% outstanding. I've recommended countless friends, and every single one had the same disbelief at my praise until they experienced it for themselves. Do not miss out on the chat function (or Alexia).
Dominic
Mar 15,2024Excellently curated range of villas of very high quality and very helpful and personal customer service.
Margot Griffin Jones
Mar 14,2024Great help! William understood absolutely everything I asked for and in fact completed it online for me.
Customer
Mar 13,2024They did not reply to an email regarding a booking transfer due to the death of my dog and then I discovered they had charged me a £152.60 booking fee and did not respond to my request to know what this fee covered. I will not be using them again and will go direct to the cottage company next time.
Allison
Mar 10,2024Process for booking and information exchange was simple and accurate. Rental was clean and stocked with all the essentials. Extremely satisfied with our experience and the unit rented. Would definitely book this condo again.
Frankie Goddard
Mar 09,2024Excellent. Clean, well placed, quiet, lots of cafes and restaurants around, very comfortable and well equipped.
Isabella Morris
Mar 09,2024After an issue with a booking due to a host - I contacted plum guide and was helped instantly. Their customer service is impeccable! Highly recommend to anyone looking to book a house. Absolutely amazing!
frances shelley
Mar 09,2024such a great company, real people you can actually speak to ! they are superbly professional and nice 😊
Cadi
Mar 07,2024Not only are their properties wonderful, but their customer service is second to none. I dealt with William regarding a slight issue with the hot tub in the cottage we were staying at and he was so brilliant - responsive, was understanding, and got the issue resolved promptly. Thank you, William!
Lisa Raimondi Churton
Mar 07,2024The most disappointing customer service! I thought booking through plumb guide was supposed to be an elevated experience from booking through airbnb or other companies. I was told our house came with certain features in a chat with them. Now they are saying those features are not available after I book and our correspondence has been "removed"This is the last time I will ever use them. Extremely disappointed.
Kunde
Mar 07,2024It was a fabulous experience with Plum Guide. Found a "hidden" gem in London,central and yet quiet. Lovely furnished with nice hosts. Would absolutely recommend and book again in a heartbeat.
Denise Hale
Mar 23,2024Plum guide immediately took over with the crisis when our Host had to cancel our stay due to a severe damage from a water leak. I was given one point of contact, William, who took control of everything, offered several alternatives, regardless of the price and found us something we were comfortable with. All within 24 hours. Now that’s service.