To leave a review you need to be logged in
PLUM GUIDE - Curating the world's best rental homes.
Plum Guide is curating a collection of the world’s most remarkable homes – the top 3% in fact – across 3 different price points.
Our expert-led approach to building our collection means that every single home you’ll find on Plum Guide has gone through a meticulous, multi-stage vetting process to ensure quality our guests can trust.
Plum Guide is not just a booking platform. It's a benchmark for quality. And in the unruly world of vacation rentals, it's the only mark of quality you'll need.
Our in-house MatchMaking experts carefully craft extraordinary stays based on your direct needs to give you a truly unforgettable experience.
Our international team of travel experts are always on hand to assist you with your booking. Get in touch today.
UK: +44 020 4579 9309 USA: +1 347 580 5432 AUS: +61 3 9917 5269 SP: +34 518 89 93 94
For an effortless booking process, book through our website: www.plumguide.com
Reviews 888
Kim Montgomery
Jan 12,2024We have rented two apartments through Plum Guide for an upcoming vacation. So far our experience has been outstanding in getting the apartments booked. The staff has been very helpful.
IRSHAAD AHMAD
Jan 09,2024We have used Plum Guide a few times and have always found the places we stayed and the Plum Guide service excellent from start to finish. Recently we rented an apartment in Venice. The apartment was perfect for our needs - well appointed, comfortable beds, right number of bathrooms, lovely kitchen and living areas. The location was also perfect for us - quiet neighbourhood but close to everything - quick access to 2 vaparetto stops and easy walks to almost everywhere Plum Guide service was, as usual, excellent
Megan AbramsonWard
Jan 09,2024Plum Guide was excellent in every aspect. Plum guide gave me recommendations.They gave me help answering questions 24/7. Plum guide gave us 2 sets of keys which was super helpful. I recommend this service!
Kristina
Jan 08,2024We found a warm and inviting home in Copenhagen. Located right in the heart of the city and yet a quiet and family friendly environment. The owners even had coffee pods in the kitchen for us. A lovely grocery store is an easy walk distance and had everything we needed. Also several delicious restaurants all within walking distance.
Zé Maria Gonçalves Pereira
Jan 08,2024Miles away from the other short-rental platforms. I've travelled quite a bit and always felt very little support from the normal mainstream platforms. With Plum, I got a proactive and knowledgeable match-maker that felt like a true hotel concierge. Thanks a lot!
Graham Dow
Jan 08,2024I had booked and paid for 2 nights accommodation to stay for Christmas at South Bank Star, a rooftop penthouse over 3 floors, with stunning views across London. On Christmas Eve, 2 hours before we were due to check-in, I received a phone call telling me the accommodation was already occupied due to an administrative error. I was offered 2 alternative properties, neither of the standard or location of the original. I had no choice but to pick one. I chose a property in Covent Garden however all of my groceries, and wine, which I’d pre-booked in early November, were due to be delivered to the original apartment - these needed to be cancelled as it was too late to re-route them. So on Christmas Eve, by this point late-afternoon, I needed to find a way to get food and drink for 2 days over Christmas (including an alternative to our turkey dinner) sourced from local convenience stores in Covent Garden. It was a disaster. Plum Guide worked with, and stood by me, in seeking compensation with the property management company in the end, ensuring this was secured. There is no doubt that our Christmas was ruined, and it was worrying that mistakes like this can happen, but the people at Plum, particularly William in the Care team, worked hard to restore my trust in them. I’m grateful that we now have some resolution and I can at least use Plum going forward knowing that if and when things unfortunately go wrong, they stand by you and help as much as possible.
Laura Perry
Jan 07,2024I wanted to be in London for three months, from the end of March to the end of June, and I had several requirements: private, outdoor space; a freezer in the fridge (an American needs ice cubes); and a location with good Tube access. This apartment in the heart of Soho gave me everything I wanted. I loved the neighborhood, which was lively, interesting (a Hare Krishna group parading every Saturday evening — I thought they had disappeared with the 60s) and friendly. The Elizabeth line was two blocks from my door when my visitors or I needed to get to or from Heathrow. The cleaning and maintenance staff were lovely and prompt to take care of any issues. And being in the heart of London meant that everything was within reach.
sonja rife
Jan 07,2024The company and hosts were user friendly, easy to book, easy to follow up with, and responsive. The apartment was great.
Rory Sutherland
Jan 07,2024Plum Guide lives up to its name. A superb service and a well curated selection.
Laura
Jan 06,2024Good customer service, always available when I had questions, it was nice to have properties personally validated and approved with accurate descriptions
Lebrun Catherine
Jan 05,2024The location was fantastic and the appartment was cosy and the beds comfortable. Many small windows with beautiful views on the city, even the sea. We enjoyed our stay!
Jodie Whitelaw
Jan 05,2024Really easy to use, super responsive and good quality portfolio.
Shannon Schmitz
Jan 04,2024Quick response. I did not have a confirmation and later discovered your messages had gone to Spam. All good now. I am looking to have a more upscale experience from an Airbnb or a VRBO.
Naman Baid
Jan 04,2024Great site and team
Lexi Proud
Jan 04,2024The customer service from PlumGuide is very, very poor. My property was badly damaged and despite being told the damage would be taken care of it has not been so I am over a thousand pound out of pocket. I have removed my property from PlumGuide and would not recommend them. Anna - Following on from your reply, I did submit what was required by what’s app the day after guests checked out, I also telephoned in about this. I emailed in and did not hear anything back. I have sent the customer service team all proof of these messages along with other messages and I was told that this would be dealt with. Not once was I pointed to your T&C nor told the time scale of damage invoices. As it is the specialist cleaning company could not attend straight away and nor could the company to see if the sofa could be fixed/saved. I am now pursuing this legally due Even your lawyer took over a week to get back to me.
Jacqueline Fritschi-Cornaz
Jan 04,2024During the process of booking, paying and prior our stay, we always got the information we needed. The appartment was in the very center but totally quiet with nice/big rooms, great infrastructure and very clean. the bed was on the hard side.
Julie Anne Sloan
Jan 04,2024The house was exactly as described, great amenities, comfortable, cosy and great location. We were 2 families of 4 and it was the perfect place to enjoy the local coast. We arrived for new years weekend to a bottle of champagne and a few logs to get fire going! The local village has everything you need, some great family and dog friendly pubs, an amazing bakery, and a well stocked general store. I would advise bringing extra bin bags (there was only one which wasn’t sufficient for 8 people, 3 nights when you are cooking at home) something in which to take glass recycling to the local glass bins and extra wood and loo roll!
Derek w
Jan 04,2024The customer service was first class from the agency that serviced the holiday home. Communication was great and the location of the place was excellent. The place was exceptionally clean and well furnished. I’m very pleased I used plumb guide to find the holiday HL home because it took much of the guess work out of choosing, excellent location and service
Jen
Jan 03,2024We loved the apartment, the location and the view. The description of the home was very accurate and it was very clean. The hosts were helpful and easy to communicate with.
Mark Dunning
Jan 12,2024Perfect experience