Really lovely Pod Fitter, very helpful & respectful of the property.
Excellent service, work was carried out really well and very neat. Electrician was so polite and tidied up all mess. Really happy with the service. Thank you
Installer was polite and cleaned up. Checked the cable route and did a seamless install. Checked all was working and talked me through the settings and app
Guy knew exactly what he was doing was polite worked away done an excellent job and left everything tidy
Dillon from Aero EV Solutions did a brilliant job. Was finished early, explained everything he was doing and gave a detailed demo at the end. Even did some additional work on the meter box. Superb
Friendly installer, did exactly what was needed in a polite and efficient manner
Charger installed but did not work
Installer explained everything well and was very pleasant and helpful
Great installer knew what he was doing
All the staff are really nice and we experienced this attitude from the beginning. But just lately I had problem regarding the charging the vehicle and I was not sure what to do. So I contacted Pod Point. I had a chance to talk to Carmen and she was absolutely brilliant. She understood my issue and sorted out without any delay. It was so clear to me and she was so friendly. Even later I did not understand one thing and contacted her through email and she responded immediately with the solution. I am so so happy with the performance and so grateful to Carmen and I hope this kind of service continues so that we customers feel safe and confident.
Great service and excellent installation on time and tidy
Great service
The installer managed to install the charge despite difficulties.
The first time that we tried to charge our EV, we cold not withdraw the charging lead from the Universal Charger, and we have still not solved this problem. Each time we try to ring Pod Point, the calls are not answered for a prolonged period. After consulting the depths of the Pod Point website, I decided to switch out the Pod Point Break Switch in our Meter Box, and this released the charge lead.
Arrived on time, explained everything clearly and made sure we understood the process before leaving. Very helpful.
The engineer that came to install our charger was down to earth and honest. He was very particular about how it would be installed and wanted to make sure that the finished install looked professional. So far I haven't tried the charger as I'm waiting on the car.
Good efficient job and helpful installer who also gave me advise on charging in general which was very useful thank you.
The guy was sound happy with his service
Really poor service here sadly. Paid for my charger on 18th January, installation was constantly delayed. I was told on 17th February not to expect installation until 28th February nearly 6 weeks after I paid! So I requested a refund on 18th February, they did not agree to refund me until the 24th February and I will not get my money back until 18th March!
Elliot Wilson
Feb 28,2025Chris was a really nice guy and extremely helpful. Charger installed quickly and easily and everything explained well