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Reviews 833
Trevor Olliver
Mar 05,2025Having spent all my working life in heavy electrical engineering it was refreshing to find somebody who was both knowledgeable and extremely tidy in his work. Nothing was to much trouble. A full explanation of the charger and what to do when things don,t work. I feel that I have to put Geoff Pritchard - the Installation Engineer down for 10/10 score.
Gary
Mar 05,2025We only had to wait 7 days for installation. The installer arrived on time and was very friendly and helpful. Thank you pod-point.
customer
Mar 04,2025The installer was fantastic! However, the installer was unable to turn our PodPoint on as the company themselves did not contact the DNO (powergrid) beforehand. Communications since then have not been great and at times have been really difficult to contact. The experience would have been better if they had checked if we were on a looped supply before fitting and kept in touch throughout the process. We are still unable to use the Pod Point after a week.
Tracy
Mar 04,2025Severe lack of communication from PodPoint once the installation date was set. No email/message sent to inform me potential time of engineers arrival. Expected me to sit in all day. I had to phone to find out estimated time of installation. Engineer was superb in replacing and installing the new podpoint.
Salvatore Gramaglia
Mar 04,2025Great service installation and commissioning went very smoothly all set up inside 3 hours. Highly recommend
Lee Gilbraith
Mar 04,2025Really friendly engineer was very helpful and explained everything and took time to listen to my questions .really happy with the experience today
Matt Vowls
Mar 04,2025Appalling customer service. We have a malfunctioning home charger for over 6 weeks now and despite 2 engineers visiting and claiming to have the resolved the issue (both claimed it was a different issue), the charger still doesn't work. Trying to contact Pod Point and speak to a human requires a wait of at least 30 minutes each time without any immediate resolution. Shocking
Michael
Mar 04,2025Chris turned up on time , very knowledgeable and helpful and his work was very professional and tidy, I explained to him I had problems getting hold of someone on the phone which was annoying but this is no reflection on him.
Myles
Mar 04,2025Friendly Installer, Professional & Good Installation
Gary Halls
Mar 04,2025Quick, efficient installation. The engineer, Lee, was very helpful
customer
Mar 04,2025The engineer called in advance with an ETA. I was kept informed about what needed to happen and where the cable would be ran. Really happy with the finish
John
Mar 04,2025If i could leave no stars i would Cannot get hold of Pod pont have been trying for days worst service ever cannot log on to the Site managment services and
Mr Jones
Mar 04,2025Installation cancelled twice and when it actually happened faulty PodPoint and installer not very knowledgeable.
Eamonn McAndrew
Mar 04,2025From Freddie our point of contact at Pod Point to Corey our installer, the whole experience was fantastic. Both guys could not be more helpful and everything went very smoothly. Top marks, would thoroughly recommend.
customer
Mar 04,2025Excellent ,polite, communicative and professional service
Mr Lance Dougall
Mar 04,2025Your engineer arrived on time, and completed the works as I expected. He was friendly and polite, and kept me informed along the way. When finished, he explained everything to me, and made sure that I understood.
Dave West Sussex
Mar 04,2025Nick kept us informed during the installation, was very neat and tidy and pleasant to deal with
AF
Mar 04,2025Really friendly and efficient. Highly recommend
Fraser
Mar 04,2025Installation was great however customer care is really poor. Been requesting a VAT receipt for a month and still not got it!!!! Very basic request and causes unnecessary hassle!!!
Discovery House, 28-42 Banner Street, EC1Y 8QE, London , GB
http://pod-point.com
customer
Mar 05,2025Poor work ethic, left the place dirty with mud from drilling all the existing device. Could not be bothered to clean up his mess after installing..!!! Wanted to add pics but no option