Kudos to Jan M. for the prompt responses
Jan did a great job and was very patient when I was hysterically upset over a situation with my mail.
was helpful thank you
Answered my questions
Veronica, was patient and calming. She understood what I was saying and made me feel like a person, not like a number. I appreciate companies that have associates like Veronica who listen and speak straight to what I am saying. Thank you Veronica.
swift service for a time sensitive matter
Jan was attentive and responsive.
I have been using Postscan for about two years now, and the tea m is generally polite and helpful. I encountered some issues and couldn't settle my payment on time, resulting in my account getting blocked. However, when I reached out to the team and explained the situation, they restored my account, allowing me to make the payment and continue my subscription. The staff working with me was understanding and kind. Much recommended.
Customer service was very thourough in explaining my questions via email. They took the extra time to go step by step including visuals to help me understand.
Irine provided me with exceptional service from beginning to end. She was very detailed and ensured that I understood how to properly access the information I was looking for.
Irine was very helpful in the process of changing my business address to a different state. Thank you!
My question was answered quickly and clearly. Super helpful.
Previously, I have had some trouble with long hold times for Postscan, but today I got to Veronica very quickly. She was calm, clear, and friendly. I am new to Postscan and so had a lot of questions. She patiently answered them all. Veronica should be a customer service trainer, as she is excellent!
Detailed support and explanations.
Irine was so incredibly helpful and supported our issue from start to close. I was very frustrated initially but she responded quickly and made me feel confident that she would help me resolve my issue and get me where I needed to be.
very helpful and answered all my questions.
Response and helpful services that can be trusted, love it.
Fast and Thorough Aside from a quick response time to a question i had, the associate provided the answer I needed PLUS images of where to click and such. Made it for an easy to follow experience.
Jan was very helpful and was able to help me take care of everything I need.
Brooke Stark
Sep 07,2023PostScan Mail made it easy to apply and get started. The website is very intuitive and easy to follow. Their team was very responsive to my inquiries and provided the information I needed.