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Reviews 750
Jeff
May 22,2023I had a little challenge with the USPS form. But, Irine was very helpful in getting that taken care of
Kevin D
May 20,2023My questions were answered promptly and completely. The representative was friendly and courteous as all PostScan team members have been.
Daine Clark
May 18,2023Love these guys. Have been using them for years now and have had a perfect track record. I don’t usually write reviews, but we had our first lost piece of mail recently after all this time and the way they handled it was very professional. Thanks again for making opening mail enjoyable again especially for my business.
Valentina
May 18,2023Jan was extremely helpful! She was patience and acted quick when needed. She is very professional and came up with different options for us.
Irina
May 17,2023Veronica is amazing and goes above and beyond for her customers!
Tom Zhang Tom Zhang
May 15,2023Postscanmail has very good custom service. When I email them they can always resolve the problems for us.
Nicholas Stevens
May 12,2023Irine San Juan was very kind, informative and helpful in getting the issue with my business's USPS 1583 form resolved in a timely manner. This was very was a very high priority matter as I have important mail and packages being sent to this address. This is what the issue was: (The USPS office sent me an email stating that they had declined my USPS 1583 form because the notary stamp was not visible.) Thanks again!
Jimmy Kostro
May 11,2023Ron and Jan went above and beyond in delivering outstanding customer service. Jan's guidance was incredibly detailed and comprehensive, providing me with a vivid and informative experience throughout each step. Meanwhile, Ron took the initiative to follow up with a phone call, offering a valuable suggestion and patiently assisting me throughout the process. I am truly amazed by Ron's dedication to ensuring my comfort and satisfaction. It's truly remarkable how they managed to completely change my perspective, as I was contemplating switching services. Thanks to their exceptional efforts, I am delighted to continue as a multi-year customer with Post Scan Mail.
Valerie
May 09,2023Jan was extremely patient and helpful
Bill
May 05,2023The support person was helpful, prompt and resolved the problem.
Ryan
May 04,2023My journey with PostScan's mailbox service began on a rocky note when my mail wasn't being delivered as promised. However, the company's commitment to customer satisfaction was evident when their CEO, Helmy, personally intervened to help resolve the issue. Helmy promptly discovered the root cause of the problem, which was an incorrectly assigned address. He immediately corrected it, and since then, the service has been seamless and efficient. The initial hiccup was frustrating, but the swift action taken by Helmy has left me with a positive overall impression of PostScan. I now confidently recommend PostScan to others, knowing that their team is dedicated to providing exceptional service and addressing any concerns with utmost professionalism and care.
Yuri
May 03,2023Excellent service. Fast and friendly!
FAASZ LLC
May 02,2023Amazing Customer Support Ever. Thank you so much
Siri
Apr 23,2023Postscan mail and Jan at the Santa Clara location made a complicated situation one of resolution and ease to navigate in order to continue using my PO Box and receive my mail, thank you for your ongoing professionalism and timely responses!
Shiela F
Apr 12,2023Jan was very helpful! I messed up and he took care of the issue I was having. Thanks, Jan! Appreciate you!!
Mike
Apr 11,2023Excellent customer service, short wait times on a reply, and trusted business partners is what I felt. Thank you!
LH
Apr 01,2023Jan was very helpful with my problem. I really appreciated her going the extra mile to resolve it.
Cheryl L
Mar 26,2023I forwarded some mail and it arrived very promptly. I had questions and the Postscan team was very responsive and helpful. Postscan has handled my mail for almost 4 years now and they've done a great job. I highly recommend the Seattle office.
GAYLE NEWTON
Mar 17,2023Always quick to respond when I need assistance. I'm on extended vacation in Mexico so my situations can be stressful.
1950 W Corporate Way, CA 92801, Anaheim, US
https://www.postscanmail.com
Fast Electric Service
May 24,2023Excellent customer service! I had a question about our mail delivery and Jan went above and beyond to not only research and help me, but to make me feel like a valued customer. So happy we chose this service for our virtual mailbox!