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Reviews 750
Bryan
Apr 25,2025Friendly and helpful customer service used to be normal, but these days it's noteworthy. I find it so much easier to give my money to a company when I don't have to fight my way through automated systems, and their representatives are down-to-earth and happy to help me out. PostScan has done well.
MARTIAL
Apr 25,2025Excellent support and quick responses. I recommend
Lâm Đào
Apr 24,2025Outstanding Customer Service! I recently contacted PostScanMail to request an update to my invoice address, as I needed it changed to reflect my LLC. To my surprise, they responded super fast — within just 6 hours, my request was completed and the updated invoice was already in my inbox! Their team was professional, efficient, and very helpful throughout the process. It’s rare to experience such quick and reliable support, especially with something that could easily take days elsewhere. Highly recommend PostScanMail if you're looking for a virtual mailbox service that actually cares and acts fast. Thanks again for the excellent support!
CaptainJB
Apr 23,2025I can't say enough about Terry O'Brien for his diligence in efforts and time trying to help me when no one else from this company would! When i need help with anything post scan mail- I will contact Terry👍 Thanks alot Terry!
Michael Mirus
Apr 19,2025great service, highly recommended
KR P
Apr 19,2025Got very clear and easy to understand reply!
Marvin Soriano
Apr 16,2025I've had a great experience with PostScan Mail's support team. They've been consistently proactive and incredibly responsive to all my questions, whether big or small. It's refreshing to work with a team that clearly values customer service and takes the initiative to ensure everything runs smoothly. Their promptness and attention to detail really stand out. Highly recommend their services!
John Kelly
Apr 16,2025Wonderful everything.. service, products, representatives. John
Enrique M. Hinojosa Herrera
Apr 11,2025Kerry was kind enough to assist me via email with an issue and resolved it promptly.
Leah Willard
Apr 05,2025Beverly went above and beyond to take care of my issue!!
Dr. Dre
Apr 04,2025I'm new to this entrepreneurial world and was on the fence about using Post Scan Mail for my new businesses virtual address. I'm currently a truck driver and always on the go, so I had a lot of questions. The customer service reps, Mike Barroga & Mike Adams were Fantastic! They answered every question I had (after me even calling multiple times, on multiple days - (Which is how I got to speak with two separate "Mike's".) However both were so kind, professional and knowledgeable, I thought they were the same person. They made recommendations and offered solutions that will fit my multi state, multiple businesses. Sign up was a breeze. Although I wish they offered the ability to have multiple boxes in multiple states under the same umbrella account so you don't have to use two separate emails or log out of one account just to go into your other business that you own. However, Mike assured me that you're developers are trying to work on the ability to merge multiple boxes in one account. Other than that so far so good. The real test will be how they handle my mail, the ease of receiving it, and the time they process of notification. I haven't been able to experience any of that because I'm new to this so this review is solely on their customer service representatives professionalism and the service that I received. If I was grading just on that they can get an A+!
Awa N Bolden
Apr 03,2025I will start by thanking Kathleen for everything! She took me from a very dire situation to serenity. Everything she did was done with professionalism, empathy and care. Thanks so so much for ALL. For future clients: This is great solution for expats and or nomads and I would suggest getting a "company run option". Thanks again for everything and to all staff members.
T. Wolsey
Apr 01,2025I have used PostScan for almost 7 years without a hitch. This post is about one bad experience, though. The PostScan contractor in San Diego, Postal Annex, was supposed to send some mail to me via FedEx. One very important piece of mail was omitted from the FedEx shipment and was instead destroyed (they say). I called Postal Annex and emailed them, but they never returned my call or messages. I contacted the PostScan team who could only tell me that the mail was inadvertently destroyed and that I could call Postal Annex for more details (note that I had already done that and received no response from multiple messages).
Camille’s Mobile Notary, LLC
Apr 01,2025Great service
Viggo Mortensen
Mar 30,2025J'ai commencé à utiliser les services en janvier. Un colis a été reçu à l'adresse indiquée sur mon compte fin janvier 2025. Depuis, après avoir donné des documents d'identité et un justificatif de domicile, je n'ai jamais eu de nouvelle de ce colis, bien que j'ai dû relancer leur service clientèle à de nombreuses reprises. Trois mois après, je n'ai toujours rien. Je préfère abandonner.
KarmaSpeaks
Mar 29,2025Excellent service! Mike A. went an extra mile to help me. I am a small business owner and truly appreciated individualized assistance. I highly recommend them!
G. Saraillon
Mar 28,2025The good support people like Latia, Beverly and the support team as a whole are doing a very good job and I've always found the answers I needed in a matter of minutes.
Ariel Yehezkel
Mar 28,2025The best service ever!
Thien Nguyen
Mar 27,2025Best support.
1950 W Corporate Way, CA 92801, Anaheim, US
https://www.postscanmail.com
Betty A
Apr 26,2025Been using the service about 3 months, it is genuine and no scam. Sign-up is easy, price-point is great, services are excellent, and staff members Ed, Lynn and Cassie are exceptional: friendly, professional, and responsive. The app and website are seamless and easy-to-use, would recommend without reservation.