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Reviews 750
Johnny C.
Aug 05,2022The services provided by multiple members was on a next level. Appreciate a lot for the speed they have in solving problems and I recommend them on all levels.
Next Level Warehouse
Aug 05,2022This team gives great service, and is very accommodating to your needs.
Pavel
Aug 04,2022Personal and really human services I've received at PostScan in Wilmington, DE from manager Veronica. I'm firmly giving a 5-star service rating for helping me to deal with Amazon delivery issues. Highly recommend this service!
Brendan S
Aug 02,2022Beyond impressed with the service and interface provided by PostScan Mail. I've only had to reach out a few times with questions or for additional assistance and I've been treated with prompt and professional service each time. They are always able to go above and beyond and make me feel like a real priority.
Pierolo LLC
Jul 29,2022Every part of the conversation was great. Concerning the company (Pierolo Limited) expected pending mail. I was pre-informing the support office of the coming mail. Thank you, Ma'am.
Dorothea L
Jul 26,2022The address in Frisco, Texas I was using vacated the premises and it took a person (former client) telling me that an envelope with check they sent to me to that address was returned to them marked as "vacant" for me to know the Post Scan location that was supposed to be scanning my mail was closed. Post Scan did not know. I don't know where my other mail over a 3-4 week period has gone. I have been issuing change of address notices all day. It is outrageous. I just got a request for more information so they can verify that I was an actual user. I have apology letters from them. What a joke. Update March 15, 2023: Post Scan is continuing to prove that are dishonest or more incompetent than I originally believed. They are advising Trust Pilot they need documentation AGAIN - or Trust Pilot says it will remove my very accurate review. So I just uploaded to Trust Pilot Integrity my emails with Post Scan's Customer Service Representative Brian M. from August 2022 apologizing for what I describe herein after they actually sent me an August bill after saying they were going to close my account and refund my 6 months for my trouble. It also contains a lengthy chat with Post Scan's "Rechilda" on July 21, 2022 when I told her that mail to my Post Scan mail drop is being returned as "vacant." She writes, "We're sorry for the inconvenience caused. Upon checking on your store, it is closed now...We're sorry because we weren't advised as well. Normally, we should have been notified by the Operator." When I asked how long it had been closed and where my mail was she wrote, "We'll still need to investigate to what happened regarding the store and your mail." When I asked when Post Scan found out the "store" (my mail drop location) was closed she she said they had found out "yesterday." When I asked why I wasn't informed and told her that I have had mail items that were "pending" scanning since June, she wrote, "We're sorry because we're in the process of investigating why this store closed...Usually, the operators advise us in advance if they will close." She said they would investigate what happened to my missing mail over that month but I never found out what happened to a month's worth of mail.
Hannah
Jul 26,2022Quick and great help!
steve dougherty
Jul 22,2022Fast and reliable customer service!
Serhii Kozin
Jul 21,2022I'm using around 50 locations from postscanmail for my bussuiness. In most cases everything is great. Price/speeed/respomse time/shipping time. For 4 months I had problems with 1 location. But postscan managers trying to help with that issue.
Bruce West
Jul 19,2022If you live outside the US, Postscanmail is an excellent service. I can forward my snail mail and I see all my snail mail that comes to my post box. Customer service is very responsive.
Douglas Landry
Jul 19,2022Paula was very polite and efficient. She helped me complete the online USPS address change with ease.
Consumer
Jul 16,2022Good company if you need a virtual address. Quite quick responses from corporate if you ever have issues.
Oskar Oskarov
Jul 16,2022I asked to expedite some questions, and sent all the documents by mail. But I was refused. They said they need the original. I sent them by mail. I'm waiting for an answer. You are doing your job well.
Lori D
Jul 10,2022Postscan Mail at the E Sunrise Drive Tucson AZ office is wonderful. They have given me the mail support I need to feel comfortabIe as I travel the world as an int'l nomad. Postscan processes my requests for forwarding, scanning and more almost immediately as if they are my own personal team. Thank you Postscan!
Shelli Pruett
Jul 08,2022I just had a very helpful phone call for support from agent Ron Becton. Not only did he answer my questions, he walked me through the whole setup of how to navigate the site, find my mail, and what to do with it. This saved me a lot of time and left me feeling that Poat Scan is a very safe way to route and handle important docuements. I am Office Manager on a second company and I am now going to sign that one up as well. Thanks Ron.
Najea
Jul 07,2022Ron was very helpful today! 5 stars.
Patricia
Jun 30,2022I received my FedEx mailer overseas today. And it arrived 5+ days early! Thanks so very much to the PostScan Mail team in Las Vegas for their excellent help and mail forwarding services. You guys and gals are the best! 😊
Mahmoud Elrewini
Jun 25,2022Awesome and responsive customer service.
Jay
Jun 20,2022Super fast courteous prompt professional service. Amazing value and bang for the buck. Always a pleasure and a delight interacting with PostScanMail. May they keep up the great work for many decades to come! Thank you!
1950 W Corporate Way, CA 92801, Anaheim, US
https://www.postscanmail.com
MOIN YAQOOMIA
Aug 10,2022VERY NICE DEALING AND GREAT SERVICE.