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Rehlat.com - leading online travel company helping customers find and book flight tickets, hotel rooms with best holiday packages across the globe.
Reviews 764
JAREK SASOWIEC RUSZKOWSKI
Dec 28,2023POR UN PROBLEMA DE FUERZA MAYOR, LA AGENCIA TUVO QUE REALOJARNOS. FUE UNA GESTION MUY RAPIDA Y SATISFACTORIA. INCLUSO NOS ALOJARON EN UN HOTEL DE CATEGORIA SUPERIOR. GRACIAS.
CT Customer
Dec 27,2023Disaster agent Full of cheats and a disgrace to the industry. Refunds are impossible ? Which authority monitors these agents PLEASE AVOID AT ANY COST
Deepak Sharma
Dec 26,2023I am booking before 3month but this company no Refund.is very bad this company.please please please Guys don't book the flight ✈️ this app this very very bad. Bahrain to Delhi
Shanitha Shennu
Dec 24,2023I did not receive the refund even after 6 months. And no response from the customer support team. SUCH A SCAM THIS IS
giuliano
Dec 23,2023dire ladri è un complimento, prendono i soldi della prenotazione della struttura poi il giorno prima dell arrivo in loco disdicono la struttura prenotata e non ti danno più il rimborso (io ero in america immaginate il disagio trovare la struttura che ti avvisa che la prenotazione è stata cancellata)
Ben Parnell
Dec 22,2023Sold me a flight that didn’t exist. Zero communication, no telephone option and they do not respond the emails. Essentially stole my money. My response to their response below: Just about sums it up. @Rehlat you are replying over a year after this was posted. I sent numerous emails to the help email, and individual staff emails that I received when booking the non-existent flight. The whole company is one giant scam and should be blocked from major websites bad search engines. Please use a reputable company for your bookings. There are so many bad reviews on them.
Luca Lombardi
Dec 22,2023Prenotazione: RCO2698902 Ho prenotato due notti in un hotel a Rio e poi ho cancellato la prenotazione avendo diritto al rimborso totale....sono dei ladri assurdi!! Intanto la sezione cancellazione non funzionava sul sito e ho dovuto fare tutto tramite email, dal 28 novembre ho mandato già 10 email e chiamato 2 volte rispondono sempre di aspettare perché hanno problemi ha effettuare pagamenti di rimborso etc. (messaggio copia incolla). SONO DEI TRUFFATORI E DEI LADRI ASSURDI!!!! EVITATELI ASSOLUTAMENTE!!!! Sto procedendo con la denuncia e quello che si meritano!!!
roadRunner
Dec 20,2023Booked a room thru them and was given a booking reference number but it shows 'No records found' whenever I go to Rehlat.com to check booking status. Wrote to them via email but no reply. That made me realise I had been scammed. I had to book another room via another reputable travel portal to ensure a smooth holiday. Just stay away from them and you can sleep well at night.
André Cleto
Dec 19,2023We booked a hotel in Dubai Marina in August 2023. Booked for 2th Jan/24, now we received an e-mail from these scammers saying that our reservation was cancelled for technical issues when there's less than two weeks for our holiday. Payment was done in minutes in August with no "technical issues" issues. Now all the hotel prices increased significantly and we need to rush and find somewhere else because of that. They are giving us two weeks to give us the money back and as I'm noticing reading these complaints here we might need to escalate this matter to the credit card issuer and make a complaint about this scam. Run away from this company, worst I've ever experienced.
Easa Al-Ghandour
Dec 18,2023Please avoid this scam company with all means.. Booked a travel from Riyadh to amman, the company cancelled without a cause, and I have been trying to get my money back for the last month without any appropriate response, just delays.. Very bad customer service, no updates, does not return emails… Please avoid with all means, SCAM company
PERVEZ AKHTER
Dec 14,2023They issue dummy(Fake) Airline Ticket to me In Jul 14 2023 I booked Turkish airline flight from Tbilisi to Baku through Rehlat when I arrived at the Airport Turkish Airline staff said we have no record of this booking please contact to your agent when I contacted to Rehlat they said they will refund me within 30 working days which I not yet received, I had to suffer a lot at that day and rebooked an expensive ticket from Turkish Airline counter for the same flight. Please do trust Rehlat they are scammer.
Juan Pablo
Dec 14,2023Pagas ellos cancelan sin avisar, en realidad la unica manera de estar seguro es llamar al hotel porque no te notifican. Te hacen pasar un muy mal rato cuando estas mas vurenable y lo peor es que pides reembolso y te dan la misma excusa, problema tecnico. Son unos estafafores el fundador no tiene foto en su perfil de linkedin ningun telefono que aparace como contacto funciona. Quizas hay que empezar a planificar una demanda colectiva
RAQUEL OLIVEIRA
Dec 07,2023They scammed me!!! I payed for one night hotel in their website and when I arrived to the hotel we found out that they cancelled the reservation and kept my money!!! We contact them and they said they wrre going to refund me but that never happened. Our luck was that my credi card was able to help us with the proofs we had and refunded us! But only after 2 months of emails. And on the day of the hotel, we had to book another hotel and pay more. So upsetting! Time spent on this issue and money, that I did not have any compensation!!!
Rym Zaimi
Dec 05,2023A fuir! Réservation d’hôtel non faite, argent débité et pas remboursé
Alfred Hunger
Dec 02,2023dieses sogenannte Reisebüro ist ein einziger Betrug, unglaublich das dies seit Jahren funktioniert und die VAR diese Leute noch nicht in das Gefängnis gesteckt hat, die Masche bei mir (und inzwischen bei vielen anderen) Hotelzimmer gebucht, von Karte abgebucht, bei Ankunft im Hotel "die Buchung wurde zurückgezogen" dan folgt eine Entschuldigung "technischer Fehler" Geld kommt in 2 Wochen zurück, Tatsache das Geld kommt n i e zurück, es ist verloren, diese Website sollte verboten werden, die Betrüger verhaftet werden
Angelo
Dec 02,2023Prenotazione: RGL2095223 Ho prenotato e prepagato una notte tramite questa agenzia al Premier Inn di Abu Dhabi International Airport...arrivato in Hotel mi dicono che non c'è nessuna prenotazione a mio nome e dopo varie chiamate mie e dell'hotel e inviato varie mail non ricevo nessuna assistenza da parte della Rehlat. Per fortuna ho trovato una camera disponibile ma l'ho dovuta pagare a un prezzo molto più alto...quindi oltre al danno la beffa! Al rientro della vacanza ho inviato molte mail per avere il rimborso della notte non usufruita....ora sono passati 6 mesi e non ho ancora ricevuto nessun rimborso! Questo dice tutto!
Saurabh kohli
Dec 02,2023Firstly, I hope people read reviews before using their service because I made the mistake of not and I am paying the price for it. Like many of the reviews below - I too have been a victim of fraud from this organization. I had flights booked from Oaxaca to Los Angeles weeks before departure and below is a list fraudulent actions by Rehlat: - The day before our flight, they informed us that the entire flight was cancelled by the Airlines. THIS WAS A LIE! I contacted the Airlines and the flight was scheduled to take off on time. - Rehlat offered no suggestions or offered any services to book us on an alternative flight. Leaving us stranded without a hotel in a foreign city and no flights to take us back to Los Angeles. - As a result of the above -> We were forced to miss work for 2 days which as you can imagine is just a terrible look. - Not only that, I had to spend 1000's of extra dollars to book hotels and last minute flights. So not only did I miss work but it caused tremendous stress fiscally and emotionally. - I reached out to 6 senior employees at Rehlat after finding their Linkedin profiles and wrote them 4 separate emails and NOT ONE responded -> proves that they simply DONT CARE about their customers. - To make matters worse -> they still haven't refunded us for the initial flights. I could go one but I think you get the gist of it all. I am now forced to reach out to my bank (JP MORGAN CHASE) and VISA to report the entire organization as a fraud and hopefully the financial institutions will block their customers for booking on their site. PLEASE LEARN FROM MY MISTAKE AND DO NO USE THEIR SERVICES.
Carol Flegg
Nov 26,2023Don’t book with this service. It is a scam.
Hans
Nov 23,2023Betüger Achtung Das Hotel das ich über der Sch** F*** Rehalt hat keine Zahlung erhalten. Achtung man muss diese Betrüger verklagen und aus dem Verkehr ziehen !
Mezannine Floor, Al Bahar Center, Tunis Street, Hawally, P.O. Box: 12075, Shamiya, 71651, Kuwait City, KW
https://www.rehlat.com
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Irina Baltag
Dec 30,2023This is the worst attitude I have ever experienced with a company regarding their custommers. I have been waiting for 1 year to get the refund for 2 hotels bookings (RGL1407050 and RGL1252683) and still nothing. Whenever I contact their custommer service, I keep receiving the same answer: "Please accept our sincere apologies for the inconvenience caused. This is to inform you that we have forwarded this to our finance department on high priority and the latest information will be updated within 3-4 business days." And then nothing, no news, and my tickets are being closed without any notice or resolution.