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Retirement Line

4.5 (844 Reviews)

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UK's largest broker Retirement Line is the UK’s largest annuity and pension income broker

Free quoteIt costs nothing to see how much more income we could secure for you. Leading providersCompare quotes from the UK's leading annuity providers. Best annuity ratesGet more retirement income thanks to our preferential rates. More choiceAs well as conventional and enhanced annuities we also offer fixed term annuities. Simple and straightforwardJust use our free Retirement Income Calculator - without obligation.

Reviews 844

4.5

Out of 5.0

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Steven Farrow
Jul 01,2024

From my first telephone conversation with Andrew to my last correspondence with Jasmine I received a first class service from the team at Retirement Line. I initially rang them with trepidation as I was expecting the hard sell approach with constant chasing. I accept that I was wrong to assume as I can confirm I never felt under pressure and the whole process was explained in detail. The pension options available and the number of players in the market appear to be a minefield to the layman. You need a friend to guide you through the whole process and by chance I consider that I found one.

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Ann Barnes
Jun 29,2024

From my first enquiry, dealing with Retirement line was a pleasure. Matthew Summers and Andrew Rist were open, honest, and explained everything in language that was easy to understand. Any questions or queries were answered. I honestly cannot thank Matthew and Andrew enough, for everything that they did for me. I was dreading setting up my annuity, I thought it would be arduous, it wasn't, it was seemless. My annuity is now set up, with my first payment due in July. If you are reading this, and need help, and support to set up your annuity, ring Retirement Line,they take the hassle away, they do everything for you, and you get regular progress updates.

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customer
Jun 28,2024

I decided to use a broker to help me setup an annuity for my retirement and found Retirement Line online so submitted a preliminary request. I was contacted by Tony Jarman who described all the myriad options and took further details. I soon had a range of quotes and decided to go with the company providing the best rate (it apparently varies quite frequently). The application was then handled by Sabrina who sent me the appropriate forms to complete and handled the submitting to the annuity provider. All went well, until a mix-up transferring funds from my pension savings company to the annuity company resulted in a long delay. Sabrina was tenacious in chasing up the transfer which eventually happened and the annuity setup was completed. A big thank you to both Tony and Sabrina for your professionalism and friendliness in helping me setup a good annuity for my retirement.

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Rod Turner
Jun 28,2024

Real people readily available, giving good advice and following through.

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Tony Homes
Jun 27,2024

I looked at a couple of Annuity providers before eventually choosing Retirement Line. I first contacted RL in mid April and from day one their Annuity Specialist (Samantha Pitchford - very professional) was extremely helpful providing loads of information on all the options available to me; once the Annuity provider was chosen their Customer Relations Consultant (Mandy Grkinic) kept me up to date on the process and was very patience (!) in answering all my questions. The whole process took about 6/7 weeks from reviewing options (April) to receiving my first payment (June); I really cannot praise or thank RL (Samantha/Mandy) enough for their help and great service.

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TIM MACE
Jun 27,2024

This could have been a confusing and irritating experience, but Tom and Amira answered all my questions, listened to my concerns and made me feel as though they were providing 100% customer service, even though I knew that they have a selling role!

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Steve Roberts
Jun 27,2024

Rick guided me through the paperwork for my annuity and was very helpful and Amira kept me well informed about how things were proceeding throughout the weeks they both did a very good job for me

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Robert Smith
Jun 26,2024

I decided to look at what annuities were on offer given recent rises in interest rates. Paul Guy presented several quotes after I provided information regarding my health and future income needs. At no point did I feel pressured into making a decision. Once I decided to go ahead Amira Sultana took over my case and gave me regular updates. The whole transfer of my pension pot and setting up of my annuity went very smoothly

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David
Jun 26,2024

Very professional service. Retirement Line kept me fully informed throughout the process of setting up my annuity. The company do virtually everything for you and take the time to explain everything in layman’s terms. I highly recommend this trustworthy company.

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TonyPleasance
Jun 26,2024

Rick Holdaway was so patient & responsive as I kept moving the goal posts; wanting information for many varied scenarios. Huge thanks to you Rick. Thanks also to Amira Sultana for the very welcome weekly updates once I got things sorted.

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terry milnes
Jun 25,2024

Excellent service from Thomas and Tino made the whole process so simple from start to finish.

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brian d finlay
Jun 24,2024

Thank you Jonathon and Sabrina, for you help getting my pension sorted. Received my first payment on Friday 21/6/24. You help and efficiency is much appreciated thanks again. I would recommend your services to anyone who requires them. Brian

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Mo
Jun 24,2024

Right from my initial contact with Retirement Line I felt this was the company to help my bring different pension pots together. Denise Hyland helped me through the entire process giving me all the information for me to make my suitable provider.my application was processed by Terry Finch The customer relation consultant who helped my get through the whole process. I would highly recommend this company they are very knowledge, experienced with this.

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Katie
Jun 21,2024

Great initial contact with Rick. Made whole daunting experience easy. Very patient not rushed, explained everything in depth and in terms which a child would understand, but not patronisingly. Once decision made Tino took over with good communication and up dates. It’s a big step but I felt confident that they had my back.

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Ray Couzens
Jun 21,2024

My experience with Retirement Line who arranged my annuity has been very good from start to end. The whole process was handled very professionally and smoothly and completed very quickly. My initial contact was Ewan Duncan who clearly explained everything and greatly assisted with the completion of the forms clearly explaining areas I did not understand. Once the forms had been completed these were then handled by Terry Finch who regularly kept me up to date with the progress. Both Terry Finch and Ewan Duncan were extremely polite and friendly and made the whole process very easy. After the paperwork, which was not difficult to complete, it was really just a matter of sitting back and waiting. I have no hesitation in recommending Retirement Line.

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stephen trow
Jun 21,2024

The whole process of getting my Annuity was made easy with the assistance of Denise and Mollie. Both ladies were professional, polite and courteous and a pleasure to talk to. Any questions or queries were answered promptly. Highly recommend.

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Jorge Bustillo
Jun 21,2024

It was nearly providential that I encounter Denise Hyland to help me navigate through the complex world of annuities. She was knowledgeable and professional at all times, and assisted me greatly in my final decision. Denise and later Tino Muchirahondo continue with great customer service during the process of setting the annuity , keeping me informed at the key stages of the process. I can only but praise Retirement Line for their services and support.

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Sue Leyfield
Jun 20,2024

Brilliant company to deal with. George and Terry were very professional and helpful. I had regular updates every step of the way. I would definitely recommend Retirement Line. Thank you George and Terry.

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Simon Gulliver
Jun 19,2024

I was combining three pension pots into one annuity and used Retirement Line. Ed Starling was very helpful in going through the options and providing pricings for each. The real fun started when Mollie Turner swung into action, two pension funds were quick and easy but the third was hopeless - confused, inefficient and with a terrible helpline. For literally months they were promising me forms which never arrived while sending forms multiple times which I had already signed. There was never a clear person in charge so there were endless hours on the helpline. Mollie had the patience of a saint and helped me make an official complaint - upheld (twice). A last point: my wife set up her own annuity herself but the annuity provider insisted on paying a commission, in fact to her pension fund which had no involvement at all. So you may not be saving money by not going through a broker.

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Kathleen
Jun 19,2024

Kept informed of progress,(so no apprehension).I would have no hesitation in recommending this organisation. F.Mclean Rowlands Castle

0800 652 1316 [email protected]

52 Forder Way, Hampton, PE7 8JB, Peterborough, GB

https://www.retirementline.co.uk/

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