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Affordable Kitchen, Home and Garden products only on Rinkit.com. Branded home decorations, crockery, furniture, glassware and more. Free shipping on orders over £50
Reviews 749
Sarah
Jul 30,2024I don't want to be to negative but I am dissapointed as I am a regular I said phone doesn't work and I can't trace the replacements. and you said to speak to Debenhams staff which they didn't know about would I like as you said weeks ago. not to be rude but in my favour yours and other buyers please consider Royal Mail because they are good and don't break any items they are considerate it saves our money and time . Evri are not very good to many problems with them as I kept saying. but overall the glasses are good and you , have replaced them.
Karl Werner
Jul 29,2024The order arrived on time but o n opening one package of three I found the glass for the picture frame cracked. I emailed them and in half an hour I got a reply saying they would replace the damaged frame.
Claire Atkinson
Jul 29,2024My order was for glass tumblers , it arrived promptly but sadly one was broken. I emailed immediately and got a next day response apologising and promising to send a replacement set of glasses. Top marks for customer service.
Gayle Bromberg
Jul 29,2024I've purchased jars from Rinkit before and would have given 5 star reviews in the past. When I informed them that the seals were not airtight, they sent replacement seals straight away. Regretfully things went wrong this time. Firstly they were out of stock for a few items. Not a problem, but they refunded insufficient money. More emails and it was sorted. Next my goods arrived with one jar faulty. Again, not a problem but the replacement arrived and they generously sent 2, one was smashed to pieces and the second was cloudy and grubby. They sent another replacement which was still cloudy but it has washed up clean - if I had purchased it as a gift it wouldn't be acceptable. In the meantime I had asked for spare seals as again they were not air tights. After several e-mails specifically stating the diameter, they sent the wrong size. They were filthy. Eventually I received the correct seals. I've given 3 stars because the end product is fine, 3½ weeks and 37 emails later...
Olga Shipley
Jul 29,2024Just received my order had one broken glass. Got in contact with the company and not even 10 min later I got an email back. Nice customer service will order again
Kathryn Randall curtis
Jul 29,2024We were gifted some lovely wine glasses from Rinkit as a wedding present by a friend. One of them sadly arrived broken (via post), so I dropped Rinkit an email - they replied within a couple of hours and are sending us a replacement free this week so we have a full set! Beautiful glasses, and really friendly helpful customer service! Would definitely recommend :)
Nessie Chappell
Jul 29,2024I ordered 2 raised garden beds expecting them to take at least a week to arrive, imagine my surprise when I received notification that they were arriving within 36 hours, that is definitely the best I have ever had.I will be returning to this company and will say I highly recommend this firm ,and will let my friends know.Thank you Rinkit.
No Name
Jul 29,2024Great offers! Fast delivery! Efficient customer service! Highly recommend!
Judith Mouldere
Jul 29,2024The order process is easy, and delivery extremely efficient. I ordered some glasses and sadly one arrived broken, but a quick email to Rinkit resolved the matter in seconds and a replacement is on its way to me already. That’s what I call customer service!
Estelle Magowan
Jul 27,2024Excellent customer service and fast delivery.
Andy Mallet
Jul 24,2024They stepped in to resolve an issue regarding damaged goods; as Amazon's long - winded & impossible to manage system wouldn't / couldn't deal with the issue. Malthide dealt with my request promptly, efficiently, professionally & to my satisfaction - WELL DONE..!!
Mrs Angela Tithecott
Jul 24,2024These are really good value products. I am very pleased with them. I had excellent service from the team at Rinkit. I had an issue with a damaged item. They sent a replacement immediately and couldn’t do enough for me.
Kevin Haggar
Jul 23,2024I ordered some glasses which arrived super quickly. unfortunately one of them had a chip on the rim but this was resolved super quickly with a replacement. Great service and the glasses are otherwise lovely.
The New Philly Blackpool
Jul 23,2024This is the first time I have used this company and have already place another order. The delivery was super quick and the products are really good quality. I ordered some glasses and some got damaged in transport but emailed them and they replied within the hour and have send me some new ones out. Great service and will be buying again from here. thanks
Kevin M
Jul 22,2024Fantastic quality item at a great price and next day delivery, all round superb.
Andrew
Jul 22,2024I often order from Rinkit very good quality good prices and always quick to resolve any problems. I took delivery today of a few things for our new kitchen. Unfortunately a sugar canister was broken. I emailed customer services and after fifteen minutes Mathilde replied and said a replacement will be out in the post. Very impressed. I also have their white garden furniture including the sun loungers you get when abroad. Very good quality indeed.
Paul (Cardiff)
Jul 22,2024We ordered a set of Melodia Calici cut crystal goblets from Rinkit and sadly, when the order arrived one of the glasses was broken. We contacted the company and they immediately sent us a replacement. We are very satisfied with the service provided by Rinkit and thanks for such prompt replies and replacement. We would certainly use this company again.
Sam
Jul 22,2024Very happy to recommend Rinkit. I have ordered galvanised buckets (as planters) and some picture frames. All arrived very quickly in perfect condition apart from two of the buckets which were dented. I contacted Rinkit and Katie in customer care was amazing, sending replacements immediately. Great delivery service for the Highlands too - can’t ask for more.
Chris
Jul 20,2024On assembling one of 4 garden chairs ordered, I unfortunately sheared a bolt on one of the chairs. On advising Rinkit, they acted very promptly sending me relacement within 3 days om my contacting them Excellent customer service, including excellent delivery times.
Rinkit Ltd, Unit 8 Chalker Way, OX16 4XD, Banbury, GB
http://rinkit.com
Fiona Robinson
Jul 30,2024Amazing quality and customer service, received a damaged item and was replaced promptly, I can’t fault the product or service! Thank you