Affordable Kitchen, Home and Garden products only on Rinkit.com. Branded home decorations, crockery, furniture, glassware and more. Free shipping on orders over £50
Ordered from here last year and I was very happy with all of the items. Unfortunately the toilet seat I'd purchased broke a few months later, I got back in touch with rinkit and they sent out a replacement, free of charge! I was really impressed with their customer service and super quick delivery - would recommend 👌
Great little find with lovely items and very quick communication with queries etc Highly recommended company
Excellent customer services, Quick response and delivery
Excellent customer service - poor packing.
I do like Rinkit and have had some brilliant bargains over the years - my review today has to do with a pair of Resol Master sun loungers we purchased from Rinkit 3 years ago. We bought the Resol sun loungers in charcoal grey and they arrived swiftly in perfect condition. But fast forward 3 years to now and we have realised that the charcoal colour had just been spray painted on a pair of white sun loungers (except oddly for the back support part of the chair which is definitely charcoal colour all the way through the plastic). The rest of the chair has faded badly with white showing through on all parts except the back rest. It’s not the worst thing ever as we have bought some spray paint and re painted them. But wanted to mention it in case others are considering purchase of these from Rinkit. Very odd.
I ordered some items for the first time from Rinkit. Delivered the next day. Unfortunately two of the items had been damaged in transit. Within ten minutes of emailing Rinkit, an apology was sent and replacement items dispatched. Incredible service. Will certainly use Rinkit again
Amazing customer service! Ordered some glasses which due to courier ended up damaged. Rinkit arranged replacements the same day! V impressed 🤩
I love Rinkit goods and have lots of the Nicola Spring collection, which is lovely mixed and matched. All my visitors comment on how lovely they are. My latest order included some glassware which had a slight chip on one item, the fault of the not so careful couriers. Rinkit are replacing this with no quibble - fantastic company.
I ordered a set of bowls. One arrived broken and they immediately sent a replacement. No quibbles or delay. Especially considering it was more the fault of the delivery company, this is really excellent customer service. I would highly recommend Rinkit.
The parcel delivered was little damaged and one of the glass item was broken. I sent an email to Rinkit support requesting a replacement or a refund as soon as I opened the parcel in the later night. Early in the next morning received the response from them and requested some more details. Less than an our my issue was sorted and rearranged a replacement. I’m really happy with the the service. Very much customer focused. Five stars 🌟
Excellent customer service who politely and promptly resolved a delivery issue
Perfect customer service from the colleagues at Rinkit. The delivery was delayed and confused by the courier - who shall remain nameless as this review isn’t about them - but you can all probably guess one of the two names they’ve recently used. I contacted Rinkit and they were apologetic - not something you get often these days - investigated and offered to send a replacement or refund me. I opted for a replacement which they dispatched straight away. In the meantime the courier managed to deliver the original order so I contacted Rinkit again who were able to halt the second delivery. Brilliant and, sadly these days rare, very efficient, professional customer service. Thanks to Mathilde, Laura and the rest of the team.
Excellent customer service
Great company with lovely items. Very helpful staff.
Really good customer service. I put the wrong address by accident and when the items were returned they emailed me and organised to send them out again. Very helpful thank you
Ordered 6 glasses and 1 was broken. I got a replacement immediately. Great job!
Thanks so much for sorting my order issue out so quickly! I'm very happy with my 1st purchase with your company, such a quality item 😊 Customer service responded so quickly this is what will make me come back to buy again soon and I've recommended you to my friends and family. Thanks again, Ali
There was an issue with one if the bowls being broken when I collected the order. However Rinkit replied to my email within 24hrs and over a bank holiday weekend. They replaced the bowl. A great customer experience.
Very well priced good quality items. Very fast delivery. Have ordered several times from Rinkit. Last order had an item damaged but Rinkit replaced it immediately. Excellent customer service. Would highly recommend Rinkit,
Sharon Druett
Jun 24,2024I had a problem with a glass table. I emailed in and straight away got a reply stating they had sent another table out for me. Fantastic service and very quick delivery. Will definitely be using this company again.