Affordable Kitchen, Home and Garden products only on Rinkit.com. Branded home decorations, crockery, furniture, glassware and more. Free shipping on orders over £50
Always buy my candles from this company they smell lovely and delivered on time , this week I had a problem with one of my purchases,(first time), I can't tell you how happy I am with their first class customer service! Outstanding!!
Speedy delivery and even better customer service! I ordered through Tesco market place, unfortunately the video game controller shaped piñata for my son’s 12th birthday arrived as a unicorn piñata! A quick message to customer service and a replacement is on the way! Everyone mistakes and it’s testament to a good company how they handle them! Will order again, thank you!
Received my Candle but unfortunately it had been smashed in transit, I contacted the customer service team , a replacement was with me in less than 24 hours, Brilliant Service!!!! Would have no problem in using them again!
Quick delivery, products as described. Small issue sorted out quickly and without fuss from the team ! I would definitely buy again from Rinkit !
I ordered some candles from Rinkit which smell absolutely amazing! Unfortunately one was a damaged in transit but I let rinkit know and provided pics and a replacement has been dispatched. Very good customer service fast delivery will definitely use again
Replied to my queries within the day & resolved my issue again within a day. Excellent customer service from Mathilde.
Website easy to navigate, in my opinion. But what really makes rinkit for me? Their customer services. I have had several issues with the delivery service (third party). Rinkit has responded promptly to correspondence (all by email), researched and provided answers - and alternatives where appropriate. I can't thank them enough for their assistance and patience
My fairly large order was delivered within a couple of days. Two items were slightly chipped/broken on arrival, but this was very easily and quickly resolved by the customer service team, who had replacements sent within two days (over the weekend as well).
Missing part of my order, customer service excellent and sent the item next day. Helpful and efficient company
My goods arrived damaged but staff, who are very polite and efficient, quickly resolved the matter and replacements are on their way. Thank you!
Excellent value for money, excellent speedy service. Excellent company.
Order was delivered so quickly, less than 24 hours after I'd ordered, really pleased and delivery well packaged as was glassware
I had an order of many different things - but dispatch and delivery were very quick. One enamel dish in my order was a little bit chipped. I send an email about this issue. Response was received in half an hour!! And a replacement arrived the next day after I wrote an email! Very good customer service
I ordered from this company and received the items very quickly. Unfortunately one of the items was missing a saucer but a quick email to customer services and a replacement was sent the following day. Very impressed, lovely goods and I will definitely be using again.
Great customer service. I've used rinkit for a quite a few purchases (glasses, jars) and been very happy. Would recommend.
I ordered folding tables and chairs for special occasions. Very pleased with table size. One table did arrive damaged. However, I was quickly delivered a replacement.
The customer service is second to none, it responded to my request within hours and rectified it the same day, prompt delivery was fantastic my items were delivered within three days, I can't praise the people concerned enough,looking forward to dealing with the company again.
Order some little sherry glasses and despite them being well packaged one of them was broken on arrival. I contacted customer services and sent a photo of the broken glass, they responded instantly advising they would send a replacement and sending apologies, replacement arrived in around 3-4 days. Can’t fault the service THANK YOU
Excellent company with fantastic customer services . I ordered a box of champagne glasses but quickly realised I should have ordered two boxes. I emailed and straight away I received a phone call to update my order . Wonderful to be able to speak to someone and so quickly . Order was despatched the same day and was well packaged . I would definitely recommend and use this company again .
Lara Morgan
Jul 20,2024Excellent Customer Service I received an order from Rinkit today and despite it being extremely well packaged one of my items was unfortunately broken. I e-mailed the company to let them know and within an hour I received a really nice reply apologising and saying that a replacement had been arranged and would arrive within the next 5 days.