Affordable Kitchen, Home and Garden products only on Rinkit.com. Branded home decorations, crockery, furniture, glassware and more. Free shipping on orders over £50
Have dealt with this company over some years and they’re always quick and efficient. Once received the wrong order and it was very swiftly resolved, have this time had one wine glass of 6 arrive broken and again immediately replacements are organised. The Glasses are lovely! Well done Rinkit!
I ordered a porcelain tea, sugar and coffee set of cannisters They were delivered two days later (most impressive), but unfortunately one was broken. I sent an email to customer service asking for help as I really liked the set,and had a reply within an hour or so, apologising for the breakage, and said a replacement would be sent to me immediately. Sure enough the item was delivered today. Can say, the service was great, and Mathilde was very pleasant in her email. Well done Rinkit, most impressed, thank you.
Absolutely loved the multi coloured chairs and the folding round table perfect for students. Top quality gloss finish and padded. You cant get something so good for so little money amazing will be back. I 100% recomend Rinkit.
Quick delivery, good prices. Had an issue with a glasses that had been broken in transit but customer services were great with quick responses and a very quick resolution.
Thank-you to the team at rinkit for the great customer service I contacted them last week regarding a bin I received damaged and within a week I have received a new bin that’s perfect.
Have used this company a number of times. Quick delivery. A small problem with the latest delivery was sorted out within minutes. Will happily use again.
Stumbled across this company on the internet so you’re always a little cautious but I have to say I received a great quality product, super quick delivery and great customer services. Already loading my basket with my next order.
I was a bit sceptical at first but I’ve ordered twice from them now and both times, I have received my delivery just 2 days later!
I recently bought some corked carafes and glasses from Rinkit, they arrived promptly and are lovely and of a very good quality - very very happy with them and for a really reasonable price Unfortunately one of the glasses was broken, despite being packaged well, I contacted the company and received a prompt reply and a replacement is being sent to me. So all in all a great experience and excellent customer service I would 100% recommend this company and will definitely use again - thank you Rinkit
Ordered Sunday afternoon, the parcel arrived the next day, when opened some of the glasses had smashed, got it touch with customer service who are sending out replacements straight away. Fab price, great, quality products and fantastic customer service.
Really good experience. Easy to purchase, excellent communication throughout and even when I had a damaged in transit item they replied to my email within the hour at 18:45 and issued a replacement immediately. I only write reviews for an excellent service or a really poor one. This time it’s an EXCELLENT to RinkIt.
I’ve never used Rinkit before, but spotted and ordered 6 marble table mats on Saturday 20th April in the afternoon. They were delivered on Sunday 21st by 9.35 a.m which is fairly admirable in itself. Unfortunately 2 of them had damaged corners so I emailed the company soon afterwards - this is a Sunday mind(!) - got a reply half an hour later and replacements this morning (Tuesday) by 10.30 am! That is an astonishing turnaround. The table mats are lovely and just what I was looking for and the replacements are perfect. But the service was really impressive and the communication excellent. Will definitely use again.
As always great value and simply the best customer service experience 👏
Purchased cups, plates,side plates , and milk jug and love them,will be ordering more.all hand printed! Love them.good price.quick delivery.
I placed an order for two glass chopping boards (very good value)!! but unfortunately one had a chip in the surface. I emailed a photo of the damage and an hour later received an email saying a replacement had been arranged at no charge. Such 'no quibble' and prompt service is rare these days and I heartily recommend this Company whose range of products are of good quality and good value.
Fast good quality and customer service responded and resolved my enquiry smooth and efficiently
Ordered various items as gifts, on opening one of the items was damaged. I emailed Rinkit on the Wednesday and a FOC replacement was received on the Thursday. Excellent customer services Lauren I wish all companies were as great as this company and their team.
I recently had an issue with a broken item from my order, but the customer service team at Rinkit handled it superbly. Mathilde was incredibly helpful, and a replacement was arranged promptly without any hassle. It's reassuring to know that Rinkit stands behind their products with such commitment to customer satisfaction. I received my replacement within the estimated time frame and it arrived in perfect condition. Their proactive approach and efficient resolution have definitely made me a happy customer. I highly recommend Rinkit not only for their quality products but also for their first-class customer service. Thanks again for turning my experience around!
Great products at great prices with fantastic customer service. Had a problem with one of the glass storage jars I had ordered, (think it must have been broken when the person delivering dropped the box outside the house) and as soon as I had emailed I had an email back to say another was on the way. Would definitely recommend.
Tanya H
May 02,2024I’m surprised with a perfect customer service from Rinkit! For sure I’ll shopping from them in the future.