To leave a review you need to be logged in
Affordable Kitchen, Home and Garden products only on Rinkit.com. Branded home decorations, crockery, furniture, glassware and more. Free shipping on orders over £50
Reviews 749
Minette
Apr 06,2024I have made a purchase from Rinkit nearly a year ago. They have great customer service. One of the items broke recently and they sent a replacement free of charge. Thanks Mathilde!
Nicole
Apr 05,2024I made a purchase yesterday of 150 glasses, and they arrived today - amazing service! When I opened the boxes, 10 of the glasses were smashed but I emailed and Mathilde replied only a few minutes later to say they would be replaced and I will receive them in the next 3-5 days. Couldn't be happier!
Hayley Rooke
Apr 05,2024Speedy delivery, reasonably priced items. One of the glasses arrived broken so they sent a replacement the very same day I notified them. Would use again.
Natalia K
Apr 05,2024Some plates arrived broken because the padding bubbles had burst, but they quickly replaced them. Quality is v good! Got the Nicola Spring plates set
Kuljit Kapoor
Apr 05,2024Great customer service
Naeem Taslim
Apr 04,2024Recently bought glass jars with gold metal tops, two lids were damaged and they replaced them straight away.. love the products and excellent customer service
E Veliji
Apr 04,2024Unfortunately My items were delivery badly..and some of the order was damaged..I emailed and sent a picture that day and got a Intent reply..items were replaced and a nice apology..you couldn’t say fairer than that
Sarapennycat888
Apr 03,2024Ordered a raspberry pink floral billycan picnic bowl. To use as a cute dog bowl. I love it. Bright and cheerful design. Arrived within timeframe given. (48hrs).
June Hounslow
Apr 03,2024Great products, speedy delivery, well packaged parcel and superb customer service if you have a problem. Very impressed.
Consumer
Apr 01,2024Amazing customer service. Some of the garden furniture was broken and they had replacements with me the following day! Outstanding service! The items are good quality and I’m so happy I have found this company
Mr Richards
Mar 30,2024First class seller, prices are excellent as is quality of goods. Prompt reply to enquiry and faulty item replaced immediately without any questioning.
Ester Henriques
Mar 29,2024Very disappointed with the purchase I made and will not recommend to buy from this company. I purchased an iron cast skillet pot with scissors and the item isn’t as described and the scissors are absolutely rubbish. The pot is meant to be a nonstick pot as description. I used it once and it’s not, the pot burns the food instantly even with low heat, food sticks on the pot straight away so I emailed them on their customer service and they said nothing can be done because I’ve used it how would know the item isn’t rubbish or not as described if it haven’t been used, it’s ridiculous. Don’t waste your money buying the pots or pan it’s all rubbish and a waste of money. The company is a scam.
Mr evans
Mar 29,2024Bought 12 mugs from Rinkit one of which was found to leak. After contacting the company providing video proof they responded 9 minutes later to say a replacement was being sent out. Absolutely Incredible customer service!
Daniel Beard
Mar 28,2024Excellent! Products are high quality and at good prices, i had an issue with my order (some glasses had smashed during shipping) However the customer service team had emailed me back the very next day acknowledging the issue and had sent out replacements! Thank you Rinkit.
RM
Mar 27,2024Fantastic product and extremely efficient sevice. Highly recommended.
Magdalena Kulesza
Mar 26,2024Good looking and stylish items. I bought some things to my bathroom. I had an issue with one of them (the toilet seat broken) but custumer service resolved my problem very quickly and sent the replacement using next day delivery. So happy
TK
Mar 26,2024Happy with the items; quick delivery. One fragile item came broken, but company arranged for a replacement very quickly.
Sue
Mar 25,2024I ordered a few items from this company which arrived in super-quick time. However, 3 of the items were damaged when I opened up my box, which was unfortunate. I emailed them at 09:15, and I got a response back 20 minutes later advising that they would send replacement items. This is the quickest response I have ever received from any customer service team! A couple of hours later I received a notification that the replacement items had been dispatched. Can't argue with this company's commitment to quality customer service. My only 'complaint' would be their poor packaging as from reading through some of the other reviews here, breakages seem to be a common occurrence. Other than that, this company is a pleasure to deal with, and I would highly recommend them.
PjD
Mar 24,2024A great deal on the products I got. 2 of the slate platters got damaged during delivery I emailed them at 9pm and had a email back by 9am saying replacements were on there way. Great customer service.
Rinkit Ltd, Unit 8 Chalker Way, OX16 4XD, Banbury, GB
http://rinkit.com
Lesley Atkinson
Apr 06,2024Slight issue with courier but seller was able to quickly rectify. Items ordered were excellent value and arrived securely packaged.