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Reviews 282
Patricia Macedo
Jan 17,2025If would be possible I didn’t give any star ! I talked with guy on the phone , he asked we talk by WhatsApp , there he asked information about collect and delivery the car and make to deposit £55 , then another part the money pay in cash to the driver when collected my car I did also all the information about place to collect the car , around 4am someone from the same company another phone number asked I do the payment by transfer or cash ( the another guy said I give the driver just in cash when collect the car ) . Another day they suppouse to collect my car at 10am I was there nobody came I called them the guy asked for address again , said the drive was there , I was there nobody came . The guy the another phone number I paid said the driver was there and called , it is a lie . The guy sent message 4am , said it wasn’t him sent this message . Anyways they STOLEN £55 from me . They said the drive was there and called me . I wasn’t happened . BE CARE WITH THIS COMPANY .
Peter
Jan 17,2025Very good and speedy service, and Jerry was very efficient as well
Kevingh Davies
Jan 11,2025The initial service was ok and i paid for my tyres to be swapped over to new wheels. The process involced paying for them to be balanced. The car developed a vibration and i took the car bak to be checked. Their equipment said they were fine. I had them checked out at a national garagae and the rear wheels were both out of balance. I contacted them to ask for a refund given i had paid for the balancing- all equipment is diferent - Sorry no- if wheels are not balanced they should have been picked up- Poor customer service feedback-
Richard
Jan 11,2025Absolute first class service. I spoke to Jerry after getting a flat tyre in the M6, he was so helpful, the AA recovered me to a service station and Jerry organised a fitter to meet me straight away. Thanks to Ben the fitter also for changing my tyre so quick. Excellent service and I highly recommend this company - thanks so much for getting me back on the read at such a late hour. - so happy with what you all did for me that night.
Martyn
Jan 11,2025Appalling company-do not use.Whilst on the motorway, a warning light came on my car (A red "STOP"). I pulled into a service station and called Road Buddy. I paid £50 deposit before they came out. When the mechanic arrived, he spent since time on a device plugged into the car looking up the error code. He told me the issue was probably the spark plug. I asked if he'd checked the oil; he said the oil was fine and it was probably the spark plug that was the issue. He said the car was fine to drive on. The next day I took the car to a garage and they told me almost immediately there was no oil in the car and I was lucky the engine hadn't been permanently damaged. Since oil was put in and the car serviced by the garage, the car has been fine. I rang Road Buddy to complain but they refused to take any responsibility. Like the garage, I am shocked that a trained "mechanic" could not diagnose a lack of oil in a car and left me and my children driving in a potentially dangerous car. So bad Trading Standards are now involved.
Ann
Jan 10,2025Helpful & efficient service. Driving through London, 22.30 on wet, dark December night, drove through pothole bursting 2 tyres. One phone call and a couple of WhatsApp messages & everything was arranged. Surprisingly, the cost of tyres was cheaper than previously paid. Definitely recommend this company. Have since taken car in for tracking. No issues found with fitting.
Sergey Egiev
Jan 08,2025Flat tyre in Isle of Skye on a holiday day. Far away from any other service operating. RoadBuddy came and did the job very efficiently. 5/5.
Customer
Jan 08,2025Came out to change two flat tires and did the job pretty quick. I went back into a tyre garage three days later for a slow puncture only to find one of the rear wheels which Road Buddy fixed was literally about to fall off!! The tyre mechanic said it was the worst case he'd ever seen. By the grace of God I had that slow puncture. When i phoned up to complain they said if it was our fault the wheel would've fallen off. Use at your peril, time will be the judge. I have three statements from the garage should you want to argue.
Nivitha Muralikrishna
Jan 07,2025My car wouldn’t start this morning, so called Road Buddy and someone was with me in less than 30 mins. Job was done in less than 5. Super pleased.
Raman Rasul
Jan 06,2025Great and very responsive service. We wasn’t left in the cold for long. The mechanic arrived and sorted out our issue within minutes. Will definitely recommend and have their number saved.
Clare Blackham
Jan 06,2025Massive shout out to Road Buddy, my son had a tyre pop after hitting a pot hole travelling through Tamworth on his way to Banbury last night They looked after him and got him back on the road really quickly, all communication was on the phone and via WhatsApp which was really responsive and payment was easy to arrange , took the stress out of things for me as I couldn't get to him to help thanks again would 💯 recommend.
Mr. Kershsw
Jan 06,2025A puncture at the side of the road with no spare. AA attended and called this company to assist. Arrived within the hour and tyre changed by very helpful chap. No issues.. not cheap but when you're in trouble cost goes out of the window
Matei
Dec 30,2024Very quick response , prompt service A+ , thank you very much Jerry.
Dorina Orova
Dec 30,2024I am very pleased with the service that Irsam provided. I needed a mobile tire change as soon as possible on a Sunday morning, and he responded right away, just as his advertisement promised. He was patient, prompt, and effectively solved my problem. I would also like to mention the driver who changed the tire; he was professional and completed the job in no time. Thank you so much, guys!
jack corbett
Dec 20,2024Hospital 5 star Service Had a flat tyre while my partner was in A&E, road buddy was understanding of my situation. Gave me a great price for the new tyre & fitting whilst in a tight spot of the hospital car park. they arrived within 1 hour. great service. no hassle and the fitter was a great guy. would definetly reuse and recommend these guys!
Ashleigh Buchanan
Dec 20,2024Jerry was exceptional! From initial call tyre replaced and back on the road within 50 mins! Superb
Hemang Majeethia
Dec 19,2024Great service, arrived within 25 mins of calling. Jerry was very helpful and knowledgeable and their communication was brilliant.
Tasha
Dec 18,2024Fantastic service hade a blow out on the A55 on the way back from Christmas shopping and me being a girl alone in the dark on a busy A55 literally crapped myself I'm so glad i found road buddy online spoke to a guy called Jerry i was panicking coz i didn't even know where i was on the A55 and how i was going to explain where i was i was in literally panic mode but then Jerry told me to send my location on what's app and i was so glad i didn't have to explain where i was Jerry was so ever so helpful and nice and sent a guy called enea out to fix my tyre enea was so polite and friendly i felt so at eased with him i hade a right laugh with him with my cherry air freshener i was back on the road to north wales within an hour thank you so much Jerry and enea I've also saved the number because i will definitely be phoning you if anything happens again thank you so much. Would definitely recommend.
Alice Lochore
Dec 15,2024At 5.15am the only person who answered my call. Sania sent a tyre mechanic and we were back on re the road 2hrs later. Excellent service
Christopher Henderson
Jan 19,2025I had a tyre pop on a pothole. So I messaged for a new Tyre & someone to fit, in minutes I was contacted for more information and within two hours someone had been out and replaced my Tyre. Was a little expensive but for a Sunday call out I wouldn’t expect any less. Will use again if the need arises.