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Reviews 282
Janet kugele
Dec 11,2024Great experience - quick response and turnaround highly recommend
Ziggy
Dec 02,2024Thank you Izat and Abdul for an awesome first class excellent service! Quick but yet expertly done with attention to detail, for example some split on a valve on wheel was noted and dealt with to save a air from leaking. I would definitely without hesitation use Road Buddy again".
Rouby Naik
Dec 01,2024Very quick response from a message description of the car was done and model and size of tyres and 30 mins later the work was being done. Very impressed with sevice provided
Manish patel
Nov 30,2024The service was very quick within 30mins at my location. The technician was very helpful, well engaged with myself the customer. I would recommend road buddy to anyone will be using future if & when need. Great Job
Sophie Russell
Nov 26,2024Really cannot fault Jerry from Road Buddy. Had two flat tyres at 6.15pm and started stressing about how I would get to work next morning and do school run. From initial call at 6.30 all sorted by 8.15. Friendly guys came and removed all stress. This is a number I will save in my phone for the future.
Demetri Demetriou
Nov 24,2024Jerry was great from start to finish. Very helpful and very fair rates. As promised he was at the roadside location within 35 minutes. Would definitely use again.
Mr Gary Campbell
Nov 15,2024Jaffy is the guy to speak to my car got written off these guys turned up on time got me home with my car nothing was tomutch for them second to none you won't be disapointed
Inconsistent Igloo
Nov 14,2024My car battery had gone flat and I needed someone to help jumpstart it as soon as possible. I contacted this company, who guaranteed that they would get someone to me within 45 minutes and quoted me a price of £90. They required me to pay a holding deposit of £40 and pay the rest after the job is done. Their time guarantee is what made me choose them because I had some urgent business soon that I needed a car for. 50 minutes later, I get a call from the serviceman saying he JUST got informed of the job and would take another 20 minutes to get here. Also that his price was not £50 but £60. Not only does this company not keep to its time schedule they also lie about the cost of the job. After contacting the serviceman directly it is clear they are just a middle man who skims nearly half the payment for themselves. When I tried calling them about this they refused to pick up my calls each time. Do not use this company, they have very shady services and are merely a middleman taking a huge chunk of money. Try to contact the servicemen separately. First time writing a review but I was disgusted by their practices of both lying about the time and cost of the job.
Martin Cairns
Nov 12,2024Scam Alert ‼️ Called with a flat tyre, asked for a deposit of £140 which I paid, they claimed at the time they couldn’t see my payment, as it was showing as pending and asked for a second deposit again for £140, caught over a ‘barrel’ we paid, and were assured at the time our first deposit would be refunded once it cleared. This has now been resolved, unfortunately it took 1 star reviews and 13 days from initial payment to eventually being reimbursed
Pearl Literacy
Nov 11,2024Stranded late at night after hitting a badger. Called my breakdown service who told me I would have to wait 2 hours and pay almost a grand. Rang Road Buddy. So amazingly helpful. Got us help within the hour and towed us home. Huge thanks to Asad for his calm reassurance on the phone and to Jack for the efficient friendly tow home. Would definitely recommend.
Liz Howad
Nov 11,2024Jerry was brilliant. My daughter was stranded and he got out there straight away, really efficient, got the job done with no problems and was super lovely as well. Highly recommend Jerry!!
David Capon
Nov 11,2024They scammed me for £500 pounds. I was quoted £1350 to tow my car/caravan and they took £500 deposit before they had a driver, then say you will not get it back if you make other arrangements. I sat at the roadside for 12 hours (with multiple drivers asking for further money to collect me) till a driver finally got there. They charged £1250 at collection and £170 at drop off and told me my deposit would be refunded, this never happened. As all is spoken and not in writing the banks would not uphold due to lack of evidence. While at the roadside fraud was attempted on my card and HSBC cancelled my card because of this. They said if I could prove my payments by sending a screenshot of the statement they would refund but I didn't want to send a statement due to the card being cancelled and possibility of further fraud. why he couldn't check his drivers payments (as it would prove my payment) I don't know. I know they will have a comeback to blame this on me but I just want to help others be vigilant when using this company. Edit - Reply: As I said I knew he would try turn it. You only tried to contact me after the banks were involved by whatsapp! the estimated arrival time was 6pm, I was collected at 12. The driver can't have proof as I paid as I described. The fraud was not on my part. Again please be wary of this company. Edit- please review the pictures on the google review as it has my evidence. All that he has said is wrong.
Consumer
Nov 09,2024Yesterday I was blocked with my van in a flooded lane! Mr Jordan C. B. helped me out of a situation i didnt imagine i was gonna get out that evening!! and the pricing was absolutely amazing. Thank you!!
Matthew Morris
Nov 07,2024Great response from the team I was stuck in middle of nowhere. Excellent service 👍
Mrs Lisa Bracey
Nov 03,2024Was stuck with a blow out on a busy bypass, dark night and lone female. Jerry sorted out a fitter quickly and kept me informed. Fitter was also efficient. My only gripe is that it was a very expensive process which rather took advantage of people being in a ‘pickle’.
customer
Oct 27,2024Good customer service,Jaffy sorted me out straight away thank you.
Gem71
Oct 26,2024Horrendous company. Driver held me to ransom and wouldn’t drop my car at the garage,unless I gave him cash,after I’d agreed it was a credit card payment. The company didn’t help and sort anything out. Stay away! I wasn’t refusing to pay,I just didn’t have the cash to pay.I needed to put the balance on my credit card. It wouldn’t have mattered stopping at a cash machine.You should be more clear about payment. If a deposit can be paid by credit card,why can the balance not be! Your drivers should be prepared. The driver was a disgrace.He was rude,didn’t answer me when I asked him something about the car&was shouting at me about the payment.He literally held my car for ransom for nearly 2hrs while I had to get someone to transfer money to me to help me out,this was totally unacceptable. I had worked through the night,had been up for 36hrs and yourself and the driver made the latter part of my day hell. Horrendous experience.
Michael
Oct 18,2024Fast response and the guy fitting the tyre was polite and friendly and did a great job , highly recommended also spoke to Jerry on the phone to book the job , also very friendly and professional
Andrew Seymour
Oct 18,2024Very helpful very quick arrival! Good price would defiantly recommend
Ant Danny
Dec 15,2024Brilliant service ! Flat tyre and stranded in Addison house Nw8 postcode . Called them was out and new tyre fixed within 1hr . Amazing service from