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Reviews 482
Barbara Banks
Aug 27,2024Out of the blue, I received a call from Rockwell Legal, 1st time 2 days ago. Never heard of them. Their name showed up on my caller ID. I let it go to voice mail. It was a recording threatening legal action if I didn’t respond. They never said whom they were trying to reach. I live within my means, and pay my bills on time and I know I’m not behind. Don’t get sucked into speaking with these people! I’m old enough to know, this type of scammer will fish for you to give them your info. Don’t fall for it ! ignore the threats! The phone number I received this call from was: 484-282-3519. I received a call from a “restricted” number today also. I think this scammer is relentless. Consumer beware! I will update if this scammer continues. FYI: Even if a “collector” has your name, beware- it may not be a real collector. They’re after your info. Don’t fall for it. A legitimate collection agency sends letter, saying exactly where your original debt was from. They will contact you by mail, and you will recognize your own debt. I hope this helps.
Sandra Roberts
Aug 08,2024Hubby got a phone call from them, it was a recording! It said a name but it wasn't a human. Threaten to send legal papers to his job or his home, well, he hasn't worked since Covid hit, he got approved for disability so no need for a job anymore! LOL Also they won't call and warn you that they are going to sue, all that is is a tactic that they use and CAN BE SUED FOR!!! Make sure you document every threat and contact a lawyer. One of the 1st question they will ask is did you tell them to stop calling and you have to have told them this to get them!
Cherhonda Murchison
Jul 19,2024The phone calls have been threatening on occasion.I have requested on several occasions that they send me a copy of the bill. They state they have and they have two addresses for me. My former address is in another state and I haven’t lived there in 10 years. At my current address I receive mail regularly and am responsible. The company has stated they plan on taking me to court each time I've spoken to them in the past 6 years which they have never done. I have told them on several occasions if the bill is sent to my home I will pay it. They state they have sent it but refuse to send it again OR they state they will send it via email I have explained to them that after reading up with the Federal Trade Commission I specifically need the bill sent via United States Postal Service. They refuse to do so they then say a court document will be brought to my home or job and this never happens. Let me reiterate: I TELL THEM EACH TIME I HAVE NO PROBLEM PAYING THE BILL IF THEY MAIL USPS AND THEY REFUSE stating they do not have to do so.
Joyce Phillips
Jul 18,2024I have told them my 90 yr old Mother lives in a nursing home but they keep calling my phone no.. What they don’t know I was a collection mgr for a major company and I am very familiar with FDCA.. I will be recording every call that comes from then I’m going to Contact my Nephew a corporate Atty and sue the mess out of them!!!
Johnny Appleseed
May 21,2024Haven't been to the doctor in many years. I've always had good health insurance thru my wife's work and Medicare since I have a spinal disability. I don't owe any medical bills aside from Medicare which takes $180 from my check every month. My wife lost her job, I have no insurance other than Medicare which is useless without a primary and these vermin are harassing me ceaselessly, threatening me and demanding I call them. I make $1,000 a month from disability. These people should rot in Hell
Jacob Johnson
Apr 04,2024Whoever works at this place should rot in hell. What a sad life you lead. Block these bottom feeders. Scum of the earth. I wish I could see them in person. Worst of all humans. Get a real job, scammers. Fake call with some pencil neck that acts like he's been trying to call you for months. They are all liars and scammers. Law states they have to send something in the mail. Total scam.
God's Chosen One
Mar 11,2024The individuals in question exhibit a lack of professionalism. Initially, upon receiving a call, I informed the caller that I was not aware of the account being mentioned and had confirmed with all three credit reporting agencies that there was no record of such an account under my name. Despite this, the caller insisted that it was indeed my account based on the bank name associated with it, and implied that I was attempting to evade a debt. Furthermore, she mentioned the timing of income tax season as a means to pressure me into resolving the matter, claiming to be doing me a favor. However, I must address the fact that I do not receive tax refunds, and it was inappropriate for her to make assumptions about my financial situation. When I attempted to express my concerns, the caller became defensive, rude, and eventually placed me on hold. While I am unfamiliar with this legal group, I firmly believe that professionalism is a fundamental aspect of any interaction. The representative from Rockwell Legal Group with whom I spoke clearly lacked this essential quality. Regardless of the nature of the job at hand, whether it involves debt resolution or any other matter, it is imperative to conduct oneself in a professional, respectful manner, while refraining from using discriminatory language, making unwarranted assumptions, or engaging in biased practices.
Tex Martin
Feb 03,2024This is a SCAM!!! Do NOT give them your information. As soon as I told them to send the “lawsuit” to my actual lawyer, the lady on the phone got very defensive asking what I had a lawyer for, which was none of her business, and she became very defensive and hung up on me. If you are being sued you will be served legal paperwork. These people are low life scum, it’s sad.
Tricia Johnson
Dec 30,2023I have received numerous calls from this company for a DeShawn Johnson! They go into a threatening phone call with garnishment and stuff. When I explain that there's no person here by this name, I'm told they will remove my phone #(6 times I've been told). Today I received another call and was told the same BS. But today I had enough I've made a complaint with the AG of Minnesota and have contacted an attorney to get these morons to stop calling my house for someone I don't know and have never met!
Mary Hampton
Nov 30,2023Today I received (2) very threatening calls from two representatives. Wage garnishment? Judgement? Court date? See me in court? First off, coming from a legal background-ROCKWELL if you have any of these people talking to “consumers” like this clearly you’d like to be sued. I’d like a quick response to the Consumer Financial Protection Bureau I’ve just filed including the recorded calls, original signed contract, and the Attorney assigned contact information. Also to Mrs. Dora, I’d love to see you in person! Please let me know when that court date is? P.S. you got the right one today!
Keri
Oct 12,2023I enrolled in their program in 2019 or 2020. One of the accounts they were supposed to handle went to collections and I got served. They responded to the summons late and would never update me in the status of the account or the legal filings. I had to track down court information myself and call them about it. They didn’t even assign a lawyer to the case until after it went to judgement. It took months of calls and reports to the BBB and FTC for them to FINALLY contact me and reach a settlement. I finished out the program and asked them to continue making payments on the last account, because I didn’t want anything else to get screwed up. Foolish, I know, given the amount of chasing I had to do. As it turns out, they took only enough to cover all but the last payment to my last outstanding account (the one that they botched so badly). And when I called them on it, I was told that they couldn’t help me, because I had reported them to the FTC and BBB… 4 years ago. Because it was the only way to get them to call me.
Melissa
Aug 18,2023I would never Recommend this company…. We made our payments as scheduled and of course you pay all of their fees upfront. Toward the end there were multiple large accounts that did not get worked and we were told we would have to re enroll them even though everything was supposed to be included in the upfront cost agreed on. Then they stopped taking our payments out of account toward the end and I called multiple times and would have them restarted, then they stopped payments again and canceled our account stating we stopped making payments…….. makes no sense at all. Trying to get someone to fix the problems and give correct information is nearly impossible…. Again I would not recommend this company to anyone. We are left with multiple high dollar unsettled accounts. They got their money
Fuck it
Aug 17,2023They are harassing me for months now. I told them them have wrong number and they get smart. So I called them 80 times and now they want to speak to me. Now the dumb secretary told me she was going to continue to call me when they start work I'm the morning. Lmbo I have my own business and could tie up the line all day. They are scammers and don't have original contract for what ever debt they claim to call for. 1000% scam. And Rockwell I don't want to hear any lie reply on here!
Simeion Johnson
Jun 23,2023I have NO idea why they even have any information on or about me!!….true scam artists & very rude individuals whenever they answer!!….there just trying to get money!!🖕🏾🖕🏾
Gary N
May 20,2023I enrolled in the debt consolidation service on 8/24/18. I had several bank debts that required attention. I paid my monthly fee like clockwork for over 4 years, missing only one payment. I graduated (completed) the program on January 6, 2023. To that, I asked for the "final satisfaction letters" from the banks in order to notify the credit bureaus of my financial status. I received all but one. I have made countless calls to Rockwell asking for that final aforementioned satisfaction letter without success. It is inconceivable after satisfying my commitment to Rockwell, that I cannot receive that final letter. I will continue my effort by hiring an attorney to move forward. I would first suggest that you try another service. If you are already enrolled, keep a close eye on their settlements.
Nick Woodruff
May 12,2023They could stop being rude piece of excriment lying scammers, but there no real money in that, right?
samantha smith
Mar 24,2023This place is absolutely criminal. I’ve filed two reports with the FTC. They prey on people who are already in debt. I entered into a three year contract with Rockwell and at the end of the three years, they settled ONE of the five accounts I gave them. Leaving me with just as much debt as I started with, STEALING over $18000 from me. This “company” is completely fraudulent. I fell into debt after being injured at work and thanks to these horrible people my financial life is still in ruins.
Ethan
Mar 04,2023They've been harassing me for months even though I'm not the person that they are trying to reach. I have tried to call in to inform them that they have the wrong number but they either hang up or start insulting me and then put me on indefinite hold. Extremely unprofessional company and by looking at their other reviews it's a miracle they're still in business.
Brittni
Dec 29,2022A bunch of fools. Whoever they hire to answer customer questions are never on the same page. They must have high turnover because their employees are stone cold imbeciles. They never give me the right information. I spent thousands of dollars paying them so they can pay the salary for their stupid staff members. They settled 2 out of 5 accounts in nearly 5 years. What a waste of my money. All I can do is cry and be disappointed. 5 years later and creditors will still come beating down our door. Don't waste your time with this company. They are so disorganized and largely ineffective. You have a very good chance of NOT getting the results you expect.
Shaktransport
Jan 14,2025+1 (267) 635-0566 This is the number we got a call from they left a very harassing and threatening voicemail and they said it’s a legal matter now and they already sent us letter in the mail and now we will get served. What in the world like who does this to 80 year old or anyone in general!!!