I am happy with the way that Rockwell Legal Group has managed my account.
Very helpful in first letting me know it was not out of the ordinary to receive court papers and s fondly getting me the i formation I needed and how to proceed
The process of starting the program was easy but hard mentally. There were a few bumps in the road along the way but as we are coming to the end of the program it is much more easy. We didn’t always get clear answers from the agents but today when we spoke to Chris he was more informative then all the rest. Give this man an A++
When I first entered the program my goal was to be completely debt free with exception to my mortgage and house bills. I spoke with a Rockwell Legal Group consultant about what I could budget for monthly. The monthly payment was set. I sacrificed for three years and I'm feeling very excited that my sacrifice and financial discipline aided by Rockwell is about to make my dreams come true. Financial freedom and being debt free is and always will be a dream of mine... Thanks you Rockwell for helping me achieve my goals!!!
All Iam telling the Rockwell Legal group they are scammer every one should take Rockwell Legal group to court because they take your money for doing nothing for you
Rockwell keeping promises even the times get rough! I admit I was worried for a min there but all ended well in the end!
Kara/Tara......Not sure which but she was SUPER AWESOME & GREAT to work with she is an AMAZING HELPER. Thanks so very much
While the representative was polite and very understanding there ultimately was no real resolution.
The agent I spoke with today was very helpful. I am a call center Supervisor and I would hire this gentleman for his customer service skills alone. He was professional, articulate and kept what could have been a bad situation calm. I feel that he addressed the issue at hand in a way that the previous agents could not or would not do. He looked at the account and found the issue. I am hoping that this will finally resolve the my overall problem. You have a very good employee.
I struggled for many years paying off just the interest on my debts and not getting ahead financially. A lot of time stress also came from aggressive debt collectors always on my case. Rockwell has been able to make my life more normal and manageable in many ways while relieving the stress of having to deal with the creditors. I would highly recommend them anybody in a similar situation.
I have been calling biweekly for almost two months on the status of my final settlement and why it hasn’t gone out yet. Chelsea Kennedy finally provided answers for me and I am very grateful.
More than helpful!!! Thank You!!!
I have found the Rockwell Legal's team to be very professional and not just out to get a billing and move on. They helped me deal with my debt and have been completely transparent about the process and everything related to my case.
Rockwell Legal has worked out a plan that I could afford with my creditors and this has taken the stress away until I am able to fully pay off my debts. I would recommend their service.
I was really struggling financially and couldn't see a way of making things any better. I decided to explore debt management and I am very happy that I did. Rockwell has given me piece of mind.
My experience for the last 2 yrs with you guys have been great. Always friendly and willing to answer any questions that I might have.
Very pleasant and informative and got what I needed done in a fast and efficient manner thank you
I worked with Chelsea Kamind (I think that's what she said). She was very helpful, and tried to get my issue resolved today, staying on the phone with me for almost an hour, but she was unable to do that. I'm giving 5 stars because she was very nice and patient. I take issue with the structure of the company, though. I've had to call multiple times, and I've gotten multiple answers to how to resolve my issues. Everyone to date has been very nice, but many seem uninformed about the documents needed and what my file is showing. If there was a particular group that was assigned to each file, it would probably help with this issue so everyone in the team can stay informed about the progress of a certain number of files. I seem to speak to someone different every time and have to explain what I'm looking for and figure out how to resolve it with each and every new person. It's exhausting, and I get conflicting information. When I first began the program, I recommended it to many people I know. After my experiences over the last year, I would definitely not recommend Rockwell Legal Group.
Very nice and helpful
Rylee
Apr 07,2021I have called 4 times To someone.I was transferred back into the que two different times because the young lady stated she did not have access to help me. The call was taken again by her after waiting in the que and she transferred me back which put me farther behind in line. I understand the system upgrades but i have also tried twice to request a call-back but have yet to get one. This is urgent that i speak to someone.