Contacted Royalcraft regarding damaged gazebo cover and enquired if a replacement cover was available. Replied quickly with good price and order arrived promptly.
The staff at Royalcraft were very helpful in sorting out my order for a replacement part for my garden rattan furniture and sent me a replacement part quickly when this was not suitable a refund was made 👍
Quick order process through to dispatch and delivery with good updates direct and from the contracted delivery team
Great price and excellent quality.
Good communication and easy to change delivery date.
Communication was timely, accurate and friendly
The company was professional from start to finish.
Brilliant delivery service prompt , on time,the carrier informed me on every stage of the items journey.
Great customer service and excellent products
Fantastic helpful staff answering the phone calls, knew exactly what I needed replacing and got it sorted and shipped in no time at all, thank you so much.
Quick easy order and delivery.
End result was positive thus the five star rating. Prior to this would have given four star as it took many weeks to eventually get through to the right department to help with my request.
Very helpful and friendly deliverers
I made a mistake with the order. It was easily and promptly resolved and refunded. The good arrived on time with excellent updates . I haven’t actually opened the boxes yet but customer service is excellent!
Excellent product and service
Excellent product and service. Very happy
M Dubai gazebo was damaged in an unfortunate accident by a neigbour who was felling his trees behind my property. I contacted Royalcraft and after explaining what had happened to my Dubai gazebo, was asked to email them along with images of the damaged componants and they would see if they had them and could help. Luckily for me, the parts were available and at a very reasonable price too, which also included, posting to my home address. Thank you for your help with this as the gazebo now looks as it did before the parts of the tree changed it !!
Great price, arrived well packaged, perfect!
Great looking garden furniture, the assembly and packaging removal service was excellent too.
Carl
Jan 12,2024Great value.Fast delivery