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Reviews 933
Jacqui Bliss
Jul 20,2023Really pleased with my furniture. Already got Royalcraft table and chairs so knew it would be good. There was a delay over delivery but that was delivery company error, not Royalcraft.
Gloria Christopher
Jul 19,2023The garden furniture set that we bought are as described. They worth the money spent and I will recommend.
Nadine West
Jul 19,2023The customer service team were very helpful and were happy to assist with my order. I would happily recommend Royalcraft to my family and friends.
Carol Flemmings
Jul 19,2023I found it quick and efficient
Dissatisfied
Jul 18,2023Friendly helpful service and an excellent product at a great price.
James Oatham
Jul 17,2023Wonderful customer service, really helpful in sourcing a replacement set of cushions for outdoor furniture.
Toni
Jul 17,2023Brought Dante garden furniture from John Lewis in 2018 and needed some replacement parts. Having contacted John Lewis regarding the furniture, they put me in touch with this company who supplied the good quality garden furniture to John Lewis. The furniture is still in a very good condition and good quality, so really pleased when we found out we could still get replacements despite buying the furniture 5 yrs ago. Ordering was quick and easy, excellent comms. Delivery of items was quick. Really pleased with the replacement parts /cushions they fit perfectly and furniture looks like new.
Linda
Jul 16,2023We broke one of the feet on our chair and I emailed customer service for help. The response was quick and the parts arrived in a couple of days. Thank you
Customer
Jul 16,2023Good website and communication once order had been placed. Didn't have to wait long for delivery and arrived when they said it would.
Gail
Jul 15,2023When assembled, the furniture appeared great and of good quality. - I would have given it five stars but, on inspection and after limited use, I was a little disappointed... The chair feet are not sufficient to prevent the rattan base from scraping along the ground in use. Seats are bit low and cushions could be firmer. However, the product is well priced and, despite the above, deserves four stars
Steven Smart
Jul 15,2023Ease of ordering, good value for money and prompt delivery.
Lee Kirby
Jul 12,2023Always quality customer service. Prompt updates on delivery and helpful delivery drivers what more do you need.
Ann MGhie
Jul 12,2023Quality garden furniture, Quick delivery, delivery men very charming and polite.
Michelle Pratley
Jul 12,2023Arm was damaged
Helen B
Jul 10,2023Great product, excellent communication. However, assembly was far from easy
Sandra
Jul 10,2023Good service very helpful and the replacement cushions are perfect
Newton Aycliffe customer
Jul 09,2023Swing arrived on time after being contacted by delivery company. Assembly instructions were clear and swing erected quickly. Very pleased with it.
John
Jul 08,2023I purchased the small folding table having had a couple over the years. They are amazing, after many years there is no sign of wear despite them being used outside. The newest purchase was for the garden room. We wanted a folding occaisional table and having been so happy with the outdoor ones we would order another. The Customer Service is incredible, with constant updates on delivery times from a human.
Julie Jerome
Jul 06,2023Efficient & friendly with good communication
C Bennett
Jul 21,2023This is the second time we have made a purchase from Royalcraft - always helpful - delivered quickly and staff/delivery drivers lovely to deal with