Provided replacement cushions at a reasonable price. Communication a bit slow but delivery service was excellent in Communication and service.
Product was exactly as described. Communication for delivery was good. 3 hour delivery window was a good idea. Driver rang when we were next for delivery which was very helpful. Delivery team were on time.
Excellent and beautiful furniture, very easy to assemble with clear instructions. We ordered on the Sunday and our furniture was delivered on the Thursday, just in time for the bank holiday! The whole process from ordering to assembly was super smooth and I would highly recommend.
Great service - quick response to emails/ assistance , fast delivery 👍
Easy to order. Great value. Communication was excellent and delivery was swift.
Good service quick
Great little bench. Easy to put together and good quality. Delivered quickly and efficiently. Highly recommended
My furniture came on the day expected and the driver helped me unload it and move it to the deck.
First rate service! Delivered within days and advice given of 3hr delivery slot.
Easy to use website great product and excellent delivery process made using Royal craft an easy experience.
I had a good experience with this company. Had a set from a family member and 2 feet were lost. I contacted them and they posted me some out. Easy way to pay xx
I would have no problem ordering from Royalcraft again in the future.
Ordered my garden furniture was given date for delivery on the morning they called me to say some parts of my order was missing so I said cancel delivery till all items are available. Just had my delivery and very pleased with my garden furniture . Was shocked when the delivery driver said you will.have to dispose of the 3 large cardboard boxs so just remember that if you purchase from Royal craft you will need A big blue bin.
Great company to buy from. Quality outdoor furniture. Great customer support & I will definitely be returning.
The service from point of ordering to delivery was simple, efficient and quick.
The service was excellent and everything arrived on time.
After purchasing a gazebo approx 18 months ago and losing two sections of the Polycarbonate roof because of heavy winds we were very disappointed that you no longer made this item . However you were able to source exactly what we required and it was delivered very promptly . Thank you
Furniture arrived on time. Unfortunately one piece cracked, replacement sent straight away, no problem! Very pleased with service, can't fault them, would definitely use again, highly recommend!
Explained the part I required, was understood and correct part arrived in good time.
Guest
Apr 03,2024On time and delivered with care.