Great customer service! The staff were friendly, helpful without any hard sales push Our order only took 5 days to be delivered and the courier service that they used were also efficient, arrived on time and were courteous
Everything went seamlessly from order to delivery
Arrived when stated and quality of purchase excellent
Arrived on time easy to put together Great service
Great value and great service . Delivery was as promised. Furniture looks great
Great quality! Great customer service! Couldn’t be happier with our purchase.
Product arrived it was well packaged and on time. It's a quality table and chairs. Well made and easy to assemble. Really pleased.
Good price, good product and free delivery was great.
Fast delivery good quality and easy to assemble
Super speedy delivery. Items are of good quality. Instructions could have been a little clearer, but finished product (corner 2 and 2 seater settees) looks great.
Quick and very informative delivery process and amazing quality products.
Kept informed of delivery Pleased with the item and service
Great product at good price and easy to assemble. Delivery guys were a little immature but was delivered on time
Excellent service, fast delivery, great product
Staff go above and beyond to meet the customers needs and expectations. They are professional and very very helpful and friendly. Order received the day after it was placed. Excellent service and value. Thank you
One of the chairs in the set was damaged in transit, I contacted Royalcraft customer service by email, got a very quick response and a replacement sent out within a couple of days. Great company to deal with
Ordered garden furniture online. Arrived a few days later, as promised. 2 man delivery, fully assembled & very well packed. Placed in garden where we wanted it. Absolutely no hassle, just good old fashioned service. The high back reclining chairs & footstools came with matching cushions & a square glass topped coffee table. Couldn’t be happier.
The product was excellent only disappointment was that there wasn’t sufficient lacquer supplied to treat the table or chairs.
Fantastic service! I needed a replacement cushion - delivered without any delays. Thank you Royalcraft
C R F Marshall
Aug 06,2024Straightfprward purchase of tilting garden parasol. Prduct was found online at a competitive price & specification. Ordering & paying was quick & simple. Item was tracked & delivered ontime.