Sarabec Ltd design, manufacture, and supply a wide range of hearing products that are specifically designed for anyone who is deaf, hard or hearing, visually impaired, or has dexterity issues.
Sarabec Hearing Products aim to help people feel safer in their day to day lives, whether at work or at home. With extra loud alarm clocks and smoke alarms, and with flashing doorbells and vibrating pads, we hope to to offer security and peace of mind for those who need a little extra help around the home/at work.
Providing excellent customer service is our top priority, and we love hearing all the positive comments left for our helpful customer service team.
I had never worked out how to use the Swing Digital device I had bought to help me hear the TV better with my hearing aids. I rang and, very calmly and patiently, Brin explained to me what I needed to do to make it work. He is a star (and all the more so as I hadn't even bought the device from him and he made no charge for his time or advice) !!
Fast service. Easy to use website and delivered on time and as promised. Would recommend.
The product is very good and received it very quick. I just wish you had the clip for the sarabec C60
First time I bought from Sarabec. I needed a simple mobile phone for an elderly relative and Sarabec seemed the only official dealer of DORO I could access.who offered VAT relief. I ordered and the phone came very quickly. Hats Off!
Excellent service, goods arrived next working day
Great product thank you.
Using the website was very simple. Delivery was right on time. I've only been using the device for a couple of days so will have to wait to see how it goes but over all very pleased with Sarabec's performance.
The loop cable failed at the joint. Sent for a replacement part which arrived very quickly. Excellent setvice
I didn't make the call but a friend did as my hearing is poor. Your consultant talked her through the installation of the phones and within 30 minutes all four were working. Fantastic. I would also add how EXTREMEMLY PLEASED i AM WITH THEM THEY ARE ABSOLUTELY BRILLIANT AND CLEAR AS A BELL. Wish I#d had them before. Thank you. Ruth Sowby
I returned your phone and it was dealt with very quickly I received an email to let me know what was happening and that the money would be refunded
Helpful advice provided before I mad a purchase. Only complaint is that the order was overlooked and I had to chase a few days later. C.A. M. Morecambe
Great service and communication
The fact that pressing the loud speaker button ends the call is very irritating. It seems to mean that you can't switch from loud speaker to ordinary mode. I haven't tried yet but I think this will make some calls more difficult than they need be.
5* service I Telephoned the company for advice before ordering online as I wasn't sure which product would best be suitable for my elderly dad the person I was buying for, the staff member was very helpful, recommended the sarabec 60/1, which turns out to be a great choice! He even explained that we might be eligible for tax exemption on the product due to my dads hearing disability, The Product came within a couple of days of ordering & has made a huge difference to my dad's quality of life
Prompt service and good information on status of delivery
Excellent communication and service.
Item despatched promptly. A British company!
This was recommended by a friend and it was delivered really quickly. Good value for money and can now hear when someone is talking to me on the phone.
Slight delay while awaiting stock - which was notified - then very smooth
Claire
Sep 28,2021Ordering was simple and delivery was very quick. Excellent!