Sarabec Ltd design, manufacture, and supply a wide range of hearing products that are specifically designed for anyone who is deaf, hard or hearing, visually impaired, or has dexterity issues.
Sarabec Hearing Products aim to help people feel safer in their day to day lives, whether at work or at home. With extra loud alarm clocks and smoke alarms, and with flashing doorbells and vibrating pads, we hope to to offer security and peace of mind for those who need a little extra help around the home/at work.
Providing excellent customer service is our top priority, and we love hearing all the positive comments left for our helpful customer service team.
I ordered a replacement bell push on 30/12/20.I assumed that the company would be closed between Christmas and the new year. I was very surprised to receive an email on the same day saying that the order had been received and that I would get separate emails telling me when the order had been processed and another when it had been dispatched. Later that day, I received both emails. Item received on 2/1/21. Great service. Will definitely use again in future.
the sound was amazing my mum is well pleased.
Hi. Quality sound,very nice ,But.!! They dont fit comfortably. 2hours and i have to remove. The weight of the unit is causing most of the problem. I’m not asking for returning it i love it. But any sujestions or modifications that might help? Maybe smaller ear pieces. They were highly recommended by a dear friend who is over the moon with them.12 months +. Regards. Stan B
Ordered on-line.Initially ordered wrong handset in the first place, but after sending an email immediately & speaking to the office in the morning. All sorted out with not a problem. Delivery & packaging was as explained. Very happy with Sarabec Ltd.
In general a good buying experience. Telephone support was very accurate. Some improved post-dispatch tracking would be most helpful - whilst your Courier had a track-package facility, it was limited across the c.4-day delivery period. Else, a great product.
The phone plus was easy to fit and has really helped my mum's hearing . I would definitely recommend this.
The hearing aid stickers are ideal to wear on a face mask. It helps in aiding speech, from a visual point of view. Asking people to speak clearly, when lip reading is camouflaged by a mask.
We needed advice about the smoke alarm pairing with an existing Sarabec alarm. A telephone call answered all our queries. We have now purchased and successfully installed a second alarm. Thank you.
Great product quick delivery
I ordered a neck loop also l live in middlesbrough it took over a week to come if i was not disabled for the stroke ive had i would have gone for it myself as its just up the road from acklum where I live i am also hard of hearing and my old neck loop broke i cant hear the t.v or the football on the radio for over a week and more i will not be ordering More from this place
Your service is good. It is friendly, fast and professional. I will always look first on your website when I am searching for telephones ! Thank you for your Customer friendliness.
Excellent service
I received both helpful and good advice on the type of phone required. Speedy delivery and am very pleased.
My friends were very happy with their sarabec product, so I’m happy too.
A similar item can be found on Amazon for a considerable amount less cash however it did live up to expectations A reminder to shop around.
Great company, great website. Good prices. Easy to find what you want and easy to order. Buy with confidence from this online seller of all things hearing related.
Have not yet installed the phones but ordering and delivery were hassle free and efficient
The communication and service was fine. It was just a shame that the item was out of stock for two weeks.
Great fast service, would use again and recommend to others
Raja Nawaz
Jan 06,2021Excellent 5 star